ANESHAN RAMALOO, Senior Business Solutions Manager at SAS, looks into how 2018 will see how technology trends will shape developments through the year.
It used to take months to be able to say whether a particular treatment for cancer was working – wasting precious time which might otherwise have been used to save a patient’s life. Now using analytics, we can predict that treatment’s effectiveness within days.
When addressing the question of what to expect in the tech space in 2018, there is no limit. AI is already doing things we never before would have dreamed possible. From writing music to creating videos, we are achieving milestones which we previously would have considered strictly human.
And yes, it is even helping to save lives.
One of the major forces driving the world of tech and AI is the increasing volume and availability of data. Think of devices like the Fitbit, which provides a wealth of data concerning your health, such as heart rate and sleeping patterns.
At the same time, we’ve developed technology that allows us to analyse more data than ever before. And thanks to a massive improvement in compute power, analytical solutions can now analyse these massive volumes of data at blistering speed. Data scientists can develop machine learning models in minutes, which can enable businesses to deliver results quickly.
A great example of the technology that allows this is SAS VIYA, which is an end-to-end analytical platform. The platform fuels the analytics life cycle from data preparation to model development and finally deployment. This is all done in a single interface
One feature of the SAS platform that I’m particularly excited about is the ability to analyse images. This capability is already helping when it comes to wildlife conservation. In the past game rangers had to manually take pictures of particular species of animals and tag them. While this wasn’t part of their core focus, it absorbed a great deal of time. But using SAS’s new technology they can simply take the picture and allow the AI to classify, not only the species of the animal, but other helpful traits such as the sex as well. At the end of the day this frees up the rangers to tackle more important tasks.
More accurate predictions
While the algorithms used in machine learning have been relatively unchanged for decades, we are now seeing the emergence of new algorithms, such as extreme gradient boosting, which have proven to be very successful in data mining competitions like Kaggle. Extreme gradient boosting is a significant development in analytics because it generalises well, enabling more accurate predictions.
While we’ve been drawing on structured data sources like transactional data for some time, no-one has really been tapping into unstructured data sources. For example, customer complaints, reviews and other text data sources.
But these two sources when combined together can be extremely powerful. Say, for instance, you wanted to develop a customer churn prediction model. By including data sources like customer complaints, as opposed to just structured and traditional data sources, you can develop a model that is more accurate at predicting churn.
Deep learning has created a lot of hype, and for good reason.
It is a type of machine learning, based on a set of algorithms that model high-level abstractions in data, by using multiple processing layers with complex structures.Instead of organising data to run through predefined equations, deep learning sets up basic parameters about the data and trains the computer to learn on its own by recognising patterns using many layers of processing. This means it can train computers to perform human-like tasks, such as recognising speech, identifying images or making predictions.
Deep learning is already being used to make significant inroads into areas such as image recognition, fraud detection and the highly regulated credit risk modelling. In fact, SAS is currently working with credit bureau, Equifax, using deep learning techniques in credit risk modelling. The results are promising as the accuracy of the models has improved traditional techniques.
Bots that understand emotion
Another exciting space in AI is bot technology. Chatbots are programmes that use natural language processing and AI to create conversations between machines and humans.
Instead of having a human respond to complaints or queries, this can now be done by a chatbot to save time and money on mundane and repetitive tasks. For example, responses to queries on bank accounts. Some banks are using bots to advise customers on financial advice and investments.
Until now, AI has generally been designed to do specific things like fraud detection. The human ability to perform tasks has always been greater than machines as we can generalise and perform a much wider set of functions.
But incredibly we’re starting to see AI train itself to learn.
In 2016 Google created a programme called AlphaGo. It was capable of beating even the most skilled human players at the ancient Chinese strategy game, Go – considered to be one of the most complicated games on earth.
But this was taken a step further through the creation of AlphaGo Zero, a programme provided with a very limited amount of training data. The idea was that it would learn by playing against itself. Over a period of time, AlphaGo Zero beat AlphaGo.
Essentially it had taught itself to think.
On the threshold of a future in which machines can think and learn: as we step into 2018, one could say nothing is impossible.
Low-cost wireless sport earphones get a kickstart
Wireless earphone brands are common, but not crowdfunded brands. BRYAN TURNER takes the K Sport Wireless for a run.
As wireless technology becomes better, Bluetooth earphones have become popular in the consumer market. KuaiFit aspires to make them even more accessible to more people through a cheaper, quality product, by selling the K Sport Wireless Earphones directly from its Kickstarter page
KuaiFit has an app by the same name which offers voice-guided personal training services in almost every type of exercise, from cardio to weight-lifting. A vast range of connectivity to third-party sensors is available, like heart rate sensors and GPS devices, which work well with guided coaching.
The app starts off with selecting a fitness level: beginner, intermediate and advanced. Thereafter, one has the ability to connect with real personal trainers via a subscription to its paid service. The subscription comes free for 6 months with the earphones, and R30 per month thereafter.
The box includes a manual, a USB to two USB Type B connectors, different sized soft plastic eartips and the two earphone units. Each earphone is wireless and connects to the other independently of wires. This puts the K Sport Wireless in the realm of the Apple Earpods in terms of connection style.
The earphones are just over 2cm wide and 2cm high. The set is black with a light blue KuaiFit logo on the earphone’s button.
The button functions as an on/off switch when long-pressed and a play/pause button when quick-pressed. The dual-button set-up is convenient in everyday use, allowing for playback control depending on which hand is free. Two connectivity modes are available, single earphone mode or dual earphone mode. The dual earphone mode intelligently connects the second earphone and syncs stereo audio a few seconds after powering on.
In terms of connectivity, the earphones are Bluetooth 4.1 with a massive 10-meter range, provided there are no obstacles between the device and the earphones. While it’s not Bluetooth 5, it still falls into the Bluetooth Low Energy connection category, meaning that the smartphone’s battery won’t be drastically affected by a consistent connection to the earphones. The batteries within the earphones aren’t specifically listed but last anywhere between 3 and 6 hours, depending on the mode.
Audio quality is surprisingly good for earphones at this price point. The headset style is restricted to in-ear due to its small design and probable usage in movement-intensive activities. As a result, one has to be very careful how one puts these earphones, in because bass has the potential of getting reduced from an incorrect in-ear placement. In-ear earphones are usually notorious for ear discomfort and suction pain after extended usage. These earphones are one of the very few in this price range that are comfortable and don’t cause discomfort. The good quality of the soft plastic ear tip is definitely a factor in the high level of comfort of the in-ear earphone experience.
Overall, the K Sport Wireless earphones are great considering the sound quality and the low price: US$30 on Kickstarter.
Find them on Kickstarter here.
Taxify enters Google Maps
A recent update to Taxify now uses Google Maps which allows users to identify their drivers, find public transport and search for billing options.
People planning their travel routes using Google Maps will now see a Taxify icon in the app, in addition to the familiar car, public transport, walking and billing options.
Taxify started operating in South Africa in 2016 and as of October 2018 operates in seven South African cities – Johannesburg, Ekurhuleni, Tshwane, Cape Town, Durban, Port Elizabeth and Polokwane.
Once riders have searched for their destination and asked the app for directions, Google Maps shares the proximity of cars on the Taxify platform, as well as an estimated fare for the trip.
If users see that taking the Taxify option is their best bet, they can simply tap on the ‘Open app’ icon, to complete the process of booking the ride. Customers without the app on their device will be prompted to install Taxify first.
This integration makes it possible for users to evaluate which of the private, public or e-hailing modes of transport are most time-efficient and cost-effective.
“This integration with Google Maps makes it so much easier for users to choose the best way to move around their city,” says Gareth Taylor, Taxify’s country manager for South Africa. “They’ll have quick comparisons between estimated arrival times for the different modes of transport, as well as fares they can expect to pay, which will help save both time and money,” he added.
Taxify rides in Google Maps are rolling out globally today and will be available in more than 15 countries, with South Africa being one of the first countries to benefit from this convenient service.