Commerce

Uncertainty prompts tech efficiency

A new Salesforce study shows 68% of SA organisations view better customer service as a revenue...

Carry1st Shop offers Huawei Points

For the first time, South African consumers will be able to purchase Huawei’s virtual currency

Spaza shops go sustainable

The market opportunity to provide low-cost dispensing solutions could change the face of Africa’s informal retail

Stylus pens rewrite record books

The global stylus market is expected to reach $23.95-billion in the next five years, amid a...

Zapper, Stitch, offer instant EFT

Customers who don't have credit cards can now make QR payments in one click by linking...

VodaLend targets underbanked

Vodacom has launched a Cash Advance product for underbanked customers, promising barrier-free access to funds

Google Wallet launches in South Africa

Aside from credit card integration, the payment platform promises to make it convenient for users to...

Explore the grocery aisle of the future

What will grocery shopping look like in the future? It is likely to be an innovative,...

Amazon Connect comes to Cape Town

Omnichannel cloud contact centre promises businesses 80% saving over traditional contact centre solutions

Credit and debit cards, EFT, dominate online payments in SA

A survey among online retailers in South Africa shows they are not in a rush to...

Social commerce leads in 2022

Salesforce unpacks how purchasing behaviour has shifted to social commerce in the fourth edition of its...

Late surge takes global holiday shopping to $1.14-trillion

Early November and late December surges helped retailers break new sales records during the 2021 holiday...

Hot new consumer trends: Hybrid malls, AR, going global

The eleventh edition of the Ericsson ConsumerLab 10 Hot Consumer Trends report reveals that the public...

Tech tips for happy holidays

By CHRIS BUCHANAN, client solutions director at Dell Technologies South Africa

Black Friday spending up 19%

FNB records a peak of 490 transactions per second, on par with pre-pandemic volumes processed in...

Four big trends coming to retail

By GREG GATHERER, account manager at Liferay Africa

Virtual cards redefine Black Friday

The annual shopping craziness of the Black Friday weekend (of which Cyber Monday has become an...