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BlackBerry still gets physical

BlackBerry’s new KEY2 begs the question: Does the physical smartphone keyboard have a place in 2018? BRYAN TURNER has a few answers.

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BlackBerry, a name that was once synonymous with smartphones, has made yet another comeback with a refreshed KEY handset. The new device appears aimed at appeasing those who want to use a physical smartphone keyboard again.

The most important enhancement of the KEY2 is dramatically improved ergonomics. Compared to the KEYone, there is a slightly increased space between the bottom of the phone and the bottom row of keys, which makes the space bar more reachable. The overall weight distribution also seems to be improved, with the top half of the smartphone being lighter than the bottom. This makes it feel more balanced when typing, making for a dramatic improvement from the KEYone. 

The iconic BlackBerry keyboard underwent a slight redesign from the KEYone, making it more BlackBerry Bold-like than before. Scrolling through on-screen event using the capacitive touch keyboard is a lot more responsive than one would expect. In fact, users were often impressed with how accurate it was when they tried it out. Flick-typing is still a function of the keyboard, but can be turned off if one accidentally triggers suggested words while typing. The fingerprint sensor remains in the keyboard spacebar, as with the KEYone.

The metal body of the KEY2 in silver is something to admire, giving the smartphone a very premium aesthetic. The back is textured black plastic with the silver BlackBerry logo has remained unchanged since the late 2000s. 

The hardware keys are placed on the right side of the phone, starting with the volume rocker at the top, followed by the lock/wake button, then by a custom “Convenience Key” which can be programmed to quickly access specific apps. The left side features a Micro-SIM and SD card slot; the latter can be expanded up to 256GB. The top holds the 3.5mm headphone jack while the bottom sports a symmetrical speaker/microphone grid and a USB Type C port.

Portrait mode photograph with the BlackBerry KEY2. (Picture: Bryan Turner)

One of the most interesting redesigns is the 12+12MP dual camera setup, which proved to take superb portrait mode photos compared to other options in the mid-to-high-range smartphone market. The video recording proved to be good at shooting 4K videos at 60 frames per second. That being said, a huge disappointment was the lack of ability to deal with low-light, as it consistently delivered grainy, blurry photos in night-time situations.

The screen has not changed much from the KEYone: a 4.5 inch full HD display includes touch navigations keys, placed neatly between the keyboard and screen. The display colours are good but the 3:2 aspect ratio is a little weird, to say the least. This creates little black bars above and below YouTube videos, which wouldn’t happen on a typical 16:9 smartphone screen. Losing screen space is one of the sacrifices of having a physical keyboard.

BlackBerry’s software claims to use one of the most secure flavours of Android on the market. At first glance, BlackBerry has skinned very little, leaving a lot of the aesthetic as vanilla Android as possible. But, when looking deeper, one finds motifs of “professional BlackBerry design”. BlackBerry DTEK, software included with the BlackBerry, routinely scans and keeps the user informed about what apps are doing and what they are accessing. This proved to be quite an eye-opener in terms of how much an app can access on one’s phone.

Overall, the KEY2 is a smartphone for the nostalgic business person who misses a physical keyboard and doesn’t use the device for video media.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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