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Will a robot take your job?

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Many of today’s jobs are losing relevance due to advances in technology. This makes it challenging for anyone starting a new career, writes ANGELA SCHAERER – Teacher Engagement Lead for Microsoft South Africa.

With many of today’s jobs beginning to lose relevance in a world increasingly dominated by new technologies, the challenge facing anyone at the beginning of their career is studying something that will match the demand for jobs of the future, while developing the skills necessary to succeed in the modern workplace.

Sixty-five percent of current students will end up in jobs that have not even been invented yet. This also means that people already employed in jobs need to start thinking about how they are going to make a living in the next 10 to 20 years. Technologies like robotics and artificial intelligence, which are able to perform high-level, cognitively complicated tasks, may render certain jobs obsolete. Replacing human workers with technology is simply more productive and efficient.

However, it’s not all bad news, and it’s important to remember that the fourth industrial revolution is not going to be possible without the human minds that set it in motion in the first place. Analysts predict that there will be a surge in job opportunities for software developers, data analysts and digital architects, as well as jobs that require creativity, ingenuity and innovative thinking.

In a story for Slate Magazine, our global CEO Satya Nadella said: “It’s not going to be about human vs. machine. We humans have creativity, empathy, emotion, physicality, and insight that can be mixed with powerful A.I. computation—the ability to reason over large amounts of data and do pattern recognition more quickly—to help move society forward.”

Therefore, jobs that are either for highly creative professions that can’t be automated, or professions in computer, science and mathematical related fields as well as architecture and engineering, which combine art and science, are the most likely to grow.

Develop the right skills for the job

There are five essential skills you should develop to be successful in the modern workplace known as the five Cs. They are communication, collaboration, critical thinking, creativity and computational thinking. You need to focus on problem solving and a certain way of thinking and operating, rather than only developing technical skills such as mastering a specific coding language or software. With technology advancing so quickly, it’s vital that young people learn to be agile and embrace change. These skills are essential for work in the 21st century and need to be instilled in young people at school level.

“Humans need not apply”

The best piece of advice for future job-seekers is to stay away from jobs that are in danger of becoming obsolete. Nadella asserts that there are certain “musts” humans need to remain relevant—particularly when it comes to thinking clearly about the skills future generations must prioritize. In order to make it in the future world of work students will need:

Empathy – Empathy is so difficult to replicate in machines. It will be valuable in the human–A.I. world. Perceiving others’ thoughts and feelings, collaborating and building relationships will be critical.

Education – We will need increased investment in education to attain higher level thinking and develop the knowledge and skills needed to implement new technologies on a large scale.

Creativity – Creativity is one of the most coveted human skills. Machines will continue to enrich and augment our creativity.

Judgment and accountability – We may be willing to accept a computer-generated diagnosis or legal decision, but we will still expect a human to be ultimately accountable for the outcomes.

Of course nobody can predict the future, the best approach would be to constantly stay abreast of new developments by upskilling yourself to remain relevant, being flexible and adaptable to change, and staying away from jobs and industries that are in danger of becoming null and void as a result of technology.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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