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People 'n' Issues

South Africans prefer talking
to AI about debt

Consumers dread speaking to human beings about overdue accounts, writes BRUCE VON MALTITZ, CEO of 1Stream.

Software

Absa and Salesforce expand AI focus

Deployment is expected to improve operational efficiency, reduce product time-to-market, and improve customer engagement with Absa digital platforms.

GadgetWings

SA programme changes tourism impact awareness

A new initiative is helping South African tourism properties measure, understand, and reduce their carbon footprints.

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