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Knott-Craig launches low-cost wireless Internet service provider

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Alan Knott-Craig Jr has announced the launch of HeroTel, a new Wireless Internet provider (WISP).

HeroTel will provide wireless broadband at affordable rates to households and small businesses.

Over the last 13 years the lack of reliable fixed line options has birthed a thriving industry of over 200 wireless Internet service providers (WISPs) with estimated combined annual revenues of R700million.

Wireless broadband connections continue to grow at twice the rate of fixed lines, highlighting a fast-growing market segment within an already booming industry.

HeroTel plans to consolidate the WISP industry in order to provide a single national wireless broadband provider.

“South Africans need fast, reliable and affordable broadband and are increasingly looking for an alternative to ADSL,” said Knott-Craig. “WISPs already satsify this craving with net profit margins reaching as high as 40%. However, due to the fragmented nature of the industry the WISPs suffer from lack of coordination. HeroTel plans to consolidate the disparate regional wireless broadband providers under a national brand and unlocked the economies of scale.”

According to Knott-Craig, HeroTel will differ from a traditional data network provider, which employs the age-old methodology for network roll-out: high capex, centralised control, proprietary technology.

“The old ways only make sense when the operator can generate revenue from high-margin voice calls. Pure-play data networks do not have the luxury of selling minutes, which is why today’s data networks continue to struggle to provide a suitable return on capital for investors.

“The truth is that consumers want faster speeds and lower prices every year. Instead of fighting that demand, WISPs have figured out a way to deliver the goods whilst making a profit. HeroTel has taken the lessons learnt by WISPs to reduce the cost of deploying and operating a telecoms network to a point where it is profitable to provide fast, reliable, affordable broadband to the public.”

HeroTel was formed following the acquisition of Snowball, based in Stellenbosch, and Cloud Connect, based in George, and is funded by an investor consortium including former First National Bank, CEO Michael Jordaan, former Rand Merchant Bank, CEO Mike Pfaff and CIO (Chief Investment Officer) Derek Prout-Jones.

“We are currently integrating our WISPs under a unified network and brand and are scheduled to officially launch HeroTel for consumers on 1 April 2016.”

Knott-Craig will take on the role of Executive Chairman, supported by CEO Corne de Villiers, COO Francois Wessels, CIO (Chief Information Officer) Imel Rautenbach, and CFO Van Zyl Botha. Alan remains CEO of Project Isizwe, a non-profit company which he founded in 2013 that provides free WiFi to poor communities.

Prof John Volmink, chairman of the board of Isizwe confirmed that the board has approved Knott-Craig taking on the role of Chairman of HeroTel and is excited for the benefits that will accrue to Isizwe thanks to a strong commercial partner.

“HeroTel is not about building a telco from scratch. It’s about consolidating an existing network of hundreds of wireless broadband entrepreneurs and aligning them with a greater mission: Making it easy to get fast, reliable, affordable broadband.” says Knott-Craig.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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