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Hardware to drive SA’s IT spend

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ICT spending in 2016 will largely be driving by software, IT services and mobile devices. In South Africa though, hardware infrastructure will also be a big driver as a result of current market expansion.

ICT spending in 2016 will largely be driven by investments in software, IT services and mobile devices. In South Africa specifically, overall hardware infrastructure will also be a big driver as a result of current market expansion. According to International Data Corporation (IDC), line of business or decision-makers from departments other than IT will rise to become major influencers of IT spending, making the CIOs role even more complex and demanding.

Over the years, data centres, in particular, have undergone a strategic transformation to become an IT and business enabler rather than a mere business support function. IDC expects that by 2017 and beyond the conversations will move solely to the cloud with all data centre infrastructure spend utilised towards the creation, adoption and optimisation of 3rd platform technologies. Metering and chargeback will become mainstream in the move to create hybrid cloud environments.

Until last year, the infrastructure conversations were still skewed towards servers, storage and networking investments. While there was some overlap between these technology purchases, the majority of purchases were still made in silos on an ad-hoc and needs-base.

Yonela Nkinti, Senior Research Analyst Enterprise Systems, at IDC says: “Our latest research showed a lot of standardisation, consolidation and server virtualisation as enterprises began to understand the need to simplify infrastructure.”

The market has also matured to a stage where the conversations have clearly shifted to virtualised, converged and software-defined infrastructures. “Based on our CIO surveys and industry insights it is evident that enterprises are moving to an automated management phase within their infrastructure, introducing automation and orchestration within their environments,” she says.

Virtualisation

IDC says the percentage of virtualised servers in South Africa will grow 50% by 2018, while servers’ shipments will increase by 3% in the same period. This indicates much faster growth in virtualisation and, as a result, virtualised server environments may reach saturation.

Virtualisation reaching saturation may become a cost saving item due to management complexity. Once the market is saturated, the only way to continue to realise cost savings will be to move to Private/Hybrid cloud solutions or to extend virtualisation capabilities to client and storage infrastructure.

“Software-defined infrastructure may result in as much as six times the cost-savings of pure server virtualisation. This includes the virtualisation of servers, storage, desktops and networking, all underlined by a software management layer which manages all operations,” says Nkinti.

According to IDC’s South Africa CIO survey, 16% of CIOs have already implemented Software-defined Networks, while 38% are planning to implement it before the end of 2017. As for client (desktop) virtualisation, 27% of companies are planning to implement it before the end of 2017.

She adds that many end users were planning to standardise on integrated systems. “We anticipate that, in North Africa and Europe, as much as 50% of all computing, storage or network resources and workloads will run on converged systems by the end of this year. While this hasn’t been the case for South Africa so far, there are indications that a lot of data centres in the region may standardise on converged systems, considering there aren’t too many legacy systems to overcome.”

Agility, productivity, flexibility, and cost saving requirements will largely drive the adoption of converged systems within META. In South Africa, from a vertical perspective, the banking industry will be the main adopters.

“In Africa, the adoption will be higher due to lack of legacy systems and an inherent skills shortage. Organisations in the region will also leverage converged systems to leapfrog older IT setups,” says Nkinti.  “The rising adoption of converged systems will set the base for software-defined environments moving forward and blades will outgrow other form factors as a result of the fast adoption of integrated systems. These technology changes will continue to drive the evolution of data centres if they are to remain relevant.”

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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