Africans should not be fooled that technology innovation in 2018 is just about connected cars and robots. The real revolution is happening in new forms of software engineering, writes PIETER BENSCH Executive Vice President, Africa & Middle East: Sage
Here are four software trends to watch out for this year.
1. The Rise of the Application Cloud
Cloud computing has been a game-changer for businesses of all sizes over the past decade. This year, we will see the market for cloud platforms compete on customer benefits rather than technology capability. Few cloud platforms are pure technology platforms and could be more accurately described as application ecosystems delivering app-centric user experiences.
The Apple iPhone pioneered this concept of an application cloud with the App Store, and Salesforce adopted it for business with its Lightning com platform (aka Force.com) and AppExchange. Microsoft is taking Office 365 and elements of Azure in a similar direction, while Facebook and Google remain customer experience platform providers to watch.
The implication of this shift in 2018 is that enterprises in Africa should not only consider the technical merits of their cloud providers and applications – they should also evaluate how their platform choices will give them access to customers, markets and ecosystems of value-added apps and services.
2. De-productisation through microservices and ‘API-fication’
Mass migration towards application programming interfaces (APIs) and microservices is shifting the software world to move away from the monolithic architectures of the past.
API-fication is an architectural approach that enables the creation of interfaces between two software products to allow users to access additional features or data. Microservices is an architectural approach that revolves around breaking an application down into a set of independent services that are developed, deployed, and maintained separately.
This is the vision and long-term strategy behind Sage Business Cloud, a business platform and service ecosystem for companies of all sizes, across a range of verticals. In the long-run, technology will abandon the notion of a product completely and switch to an architecture that is made up entirely of microservices, similar to how Amazon originally envisaged reassembling its Amazon.com e-commerce application with Amazon Web Services building blocks.
3. Infrastructure shifts to ‘serverless’ event-driven programming models
Microservices require infrastructure to operate in a layer typically referred to as ‘platform as a service’ (PaaS). 2018 will see a shift in PaaS to ‘serverless’ environments, a technology in which the cloud provider dynamically manages the allocation of machine resources. These serverless, event-driven programming models are set to revolutionise software architecture.
Serverless applications do not require the provisioning, scaling, and management of any servers, and pricing is based on the processing consumed rather than on capacity provisioned. Amazon Lambda and Microsoft Azure Functions are two leading examples of this technology.
4. Rules of software distribution being rewritten
In the past, computer distributors played a vital role in pushing discrete technology building blocks like operating systems and productivity software into the market. In the future, the seams between customer solution and platform will be less recognisable, and the independent software vendor will assume a greater share of the value chain. For example, Office 365 is now fully embedded in some Sage Business Cloud solutions.
Trends making life easier for businesses
These four trends are making technology smarter, more connected and of greater value to the end-user. At Sage, that helps us fulfil our mission to make life easier for our customers, whether you are a small business starting-out or you are going global and exporting across the world. And when we talk about invisible accounting, taking advantage of artificial intelligence, machine learning and neuro-linguistic programming – it is the innovation in software architecture and application programming that is making it all possible.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.
Five key biometric facts
Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.
How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.
Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…
- The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
- The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person. A copy or a fake cannot be used to access a cutting-edge biometric solution.
- Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
- Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers. An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past. Nobody needs to remember their password with biometrics, they only need to show up.
- Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.