Just as mechanical muscle lowered the demand for physical labour, today’s technology is reducing the demand for human intervention, and opening up more opportunities for people to think, writes LENORE KERRIGAN, Country Manager, OpenText Africa.
The pace of technological change today is being called the “fourth industrial revolution.” New solutions powered by artificial intelligence (AI), robotics, and machine learning are enabling machines to handle processes that once required human decision-making. Just as mechanical muscle lowered the demand for physical labour in the first industrial revolution, today cutting-edge technology is reducing the demand for human intervention.
The “migration” of tasks from humans to software and machines has been evident for quite some time. From ATMs to automated check-in at airports, technology has been replacing humans across multiple, relatively simple and repetitive tasks. Today, this transformation is allowing much more complex and nuanced tasks to move from human speed to machine speed, and taking place across industries that, historically, have remained largely untouched by machine intervention.
Most recently, we are seeing AI and cognitive systems used in legal discovery, insurance applications, underwriting and claims processing, and the delivery of financial investment advice. In healthcare, telemedicine can allow diagnosis and monitoring without the need to physically see a clinician, and even enable a surgeon to operate from another hospital or country. And while human involvement is not entirely removed, it is clear that some jobs that we have long understood as “human” are being displaced by technology.
The automation option
New opportunities for automation will continue to appear, as we see more and more mechanization, automation, AI, and robotics move in to replace human workers. But it’s not all doom and gloom. As technology develops to enable a whole raft of “traditional” roles to be replaced, new jobs will be created in the transition. Jobs that play to the heart of what make us human—creativity, innovation and strategic thought.
A key benefit of digital transformation is that it releases humans from the confines of mundane work and opens up more opportunity for people to spend time thinking—to conceive of technology that can add more value to everyday life. The time gained through automation can be used to innovate, germinate ideas, and conceive new processes fueled by the kind of thinking that only happens when our minds have time to wander.
The beginning of a sweeping societal change?
The World Economic Forum, as well as economists, analysts, and labour organizations predict a wave of job losses coming from the surge in AI, robotics, and other technologies. Though timing is not certain, one projection says we could expect a net loss of 7.1 million jobs over the next five years in 15 leading countries—the countries that make up approximately 65 percent of the world’s total workforce. Two million of the jobs lost will be offset by the creation of new positions. These will be the roles that support and foster the new wave of innovation beyond what we see as credible or possible today.
The endurance of creative and leadership roles
As digital technologies take hold, there will be a greater need for individuals who can build, develop and make sense of these changes. Developers, programmers, scientists, and technologists will—more than ever—be required to drive forward the accelerating pace of change. This disruption requires deep, creative thinking by economists, lawyers, and policy makers who can interpret how governance, intellectual property, and society at large will have to adapt.
Going forward, there will be more roles for people who are creative, those who have really honed their ability to think and consider a complete landscape of facts to come up with the right path. Today’s biggest ideas are not just the result of organizing data or understanding a spreadsheet; it’s the culmination of someone’s life experience: what they hear, what they read, who they converse with, and how they process that information within their very human brain to come up with the next big thing.
While algorithms may automate decision-making, it won’t be easy to replace leaders who can navigate fast-paced, intense change.
At the end of the day, you may wonder if a machine could do your job. And the answer is that it could probably do some of it. And that’s okay, because automation will free us up to do more of the thinking required to come up with what’s next, perhaps with the help of a new robot friend or two.
Welcome to world of 2099
The world of 2099 will be unrecognisable from the world of today, but it can be predicted, says one visionary. ARTHUR GOLDSTUCK met him in Singapore.
Futuristic structures tower over the landscape. Giant, alien-looking trees light up with dazzling colours amid the hundreds of plant species that grow up their trunks. Cosmetic stores sell their wares via public touch-screens, with products delivered instantly in drawers below the screens.
This is not a vision of the future. It is a sample of Singapore today. But it is also an inkling of the world we may all experience in the future.
Singapore was the venue, last week, of the World Cities Summit, where engineers, politicians, investors and visionaries rubbed shoulders as they talked about the strategies and policies that would enhance urban living in the future.
As part of the Summit, global payment technologies leader Mastercard hosted a small media briefing by one of Singapore’s leading thinkers about the future, Dr Damian Tan, managing director of Vickers Venture Partners. The company’s slogan “We invest in the extraordinary,” offers a small clue to Tan’s perspective.
“We look as far forward as 2099 because, as a venture capital firm, we invest in the long term,” he tells a group of journalists from Africa and the Middle East. “Companies explode in growth because there is value in the future. If there is no growth, they won’t explode.”
The big question that the Smart Cities Summit and Mastercard are trying to help answer is, what will cities look like in the year 2099? Tan can’t give an exact answer, but he offers a framework that helps one approach the question.
“If you want to look at 81 years into the future, and understand the change that will come, you need to double that amount and look into the past. That takes us to 1856. The difference between then and now is the difference you can expect between now and 2099.”
Click here or on the page link below to read on: Page 2: Soldiers and Health in 2099.
- Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube
Street art goes electric
Kaspersky Lab and British street artist D*Face have unveiled the first-ever “art helmet” design at the Formula E finale for electric cars in New York.
The ‘Save The World’ helmets will be raced by DS Virgin Racing’s drivers, Sam Bird and Alex Lynn, as they traverse the New York street circuit during the final races of the Formula E season.
The announcement signals the first art helmet by a Formula E team, continuing the heritage of art in motorsport and the cybersecurity brand’s commitment to contemporary art, creativity and innovation. D*Face took inspiration from Kaspersky Lab’s tagline, “A Company To Save The World”, and hopes that his colourful work will inspire people to take positive action.
D*Face will announce his first-ever art car design with a custom-made livery for the DS Virgin Racing Team. Its design will be released at the “Art Goes Green” event after Saturday’s race. The helmets and art car are the latest installations in the “Save the World” collection, following a major permanent public mural that was installed in Brooklyn, New York, in May.
D*Face, whose real name is Dean Stockton, said: “It is exciting to work with Kaspersky Lab on this project and create art with a real message of hope for a better future. After all, this is our world and we need to look after it. It will take every one of us to make a real lasting, impactful change. I love the mentality of the DS Virgin Racing Team and that of Formula E by showcasing sport in a way that doesn’t harm the environment, but is still just as exhilarating and fun.
“It is time for us all to stand together and make a change… be that stopping data steals, climate change, plastic waste or using damaging fuels. I want everyone to make a pledge to do one thing that will help make a change.”
As a sponsor of DS Virgin Racing Team, Kaspersky Lab is responsible for protecting the team’s devices against cyber threats. The company sees the technical environment in the global sport of Formula E as the next frontier in furthering its research and development of new technologies to keep vehicles secure in the digital world.
Sylvain Filippi, Managing Director at DS Virgin Racing, said: “The whole team fully supports this great initiative and our thanks got to Kaspersky and D*Face for their collaboration. It’s an honour to have such an innovative artist bring his talents to bear in our team ahead of the season-finale; the car, drivers’ crash helmets and mural all look amazing.”
Aldo Fucelli Pessot del Bo, Head of Global Partnerships and Sponsorships at Kaspersky Lab added: “There is a need for innovation on a global scale, both in contemporary art and in the fast-growing sport of Formula E. Now, for the first time ever, Kaspersky Lab is proudly bringing together the two sectors in an effort to Save the World and unleash creativity, encourage freedom of expression and further innovation.”