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IFA: Sennheiser goes free

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At IFA 2017, Sennheiser introducing the HD1 Free, a wireless headset in the HD1 family.

Bringing the essence of HD1 to its most compact form, the new ear-canal headphones combine uncompromised sound quality, progressive technology and luxurious minimalist style with an ultra-compact design. For ultimate convenience, the HD1 Free features ergonomically designed magnetic earpieces that link together when not in use.

Following the launch of the HD1 In-Ear Wireless neckband headphones at CES 2017, the new HD1 Free expands Sennheiser’s range of Bluetooth ear-canal headphones.

“Inspired by those who always aim higher, our iconic HD1 headphone family continues to set new standards through their fusion of superior sound quality and premium aesthetics,” said Sebastian Rodens, Product Manager Audiophile at Sennheiser. “The HD1 Free distils this ethos into an exquisitely compact form – offering even greater portability and freedom, without compromising on audio performance.”

The headphones’ high-quality dynamic speaker system and custom-machined stainless steel in-ear sound tunnels deliver superior acoustic precision with a powerful bass response and detailed vocal projection – the signature HD1 sound. Advanced technology ensures that this true hi-fi sound can be enjoyed via crystal clear wireless transmission: the HD1 Free features Bluetooth 4.2 as well as Qualcomm® apt-X™ and AAC codec support. Qualcomm® apt-X™ Low Latency compatibility also enhances the ability to enjoy gaming or video content by keeping audio transmission perfectly in sync with the visuals.

Elaborating the mobile experience

Alongside portability and wireless connectivity, the new HD1 Free offers a range of features that guarantee a superior experience with mobile devices. Their six-hour battery life and a luxurious leather case make the headphones the perfect companion for a life on the go.

A three-button remote and high quality in-line microphone for making calls and controlling music are integrated into the cable between the earpieces. Multi-connection with up to two devices at once and 3-way calling support are also provided. An intuitive system of voice prompts provides notifications on the pairing status and battery life.

The HD1 Free has been crafted from premium materials for listening comfort, timeless style and lasting durability. As with all HD1 headphones, every facet of the headphones’ design reveals meticulous attention to detail. The ergonomically designed earpieces have been precision-built from stainless steel with mirror chrome detailing. They feature unique magnets so the headphones can be worn around the neck when not in use. Ear adapters provided in four different sizes ensure a personalized fit in the ear canals for brilliant comfort and excellent attenuation of ambient noise.

Inspired by people with MOMENTUM

In the creation of the HD1 range and the new HD1 Free, Sennheiser has been inspired by people who follow their vision and strive for the new – people with MOMENTUM. This spirit of HD1 is perfectly embodied by American rock band Portugal. The Man.

Incessantly on a quest for the unexpected and inspiring, the Portland-based musicians were among the first to try the new HD1 Free. “It’s amazing to hear such precise and powerful sound from such compact headphones. As musicians, we are always in motion, always on the go – so the HD1 Free is perfect for us”, said bass guitarist Zach Carothers.

Sennheiser’s HD1 Free will be available from October 2017 and is priced at $199.95 (U.S.).

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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