If you run a SME, you may think that data breaches and cybercrime are concerns mostly for big banks, retailers and telecoms companies. But you would be wrong, a data brach for an SME can damage a company for years to come, writes DARYL BLUNDELL, GM for Sage Pastel Accounting.
Not just for big firms
Even though headlines about data breaches and losses focus on big companies like Sony and Dropbox, small businesses are not immune. The UK’s Federation of Small Businesses found that 41% of SMEs in that country suffered from cybercrime last year. Though there’s a shortage of similar research for South Africa, our stats are likely to be in the same ballpark.
Small companies are, if anything, more vulnerable than larger counterparts because their defences tend to be weaker. They don’t have the IT specialists or budgets of larger companies, so their information security is often more basic. Yet their customer data or access to their online banking systems are nonetheless lucrative targets for today’s highly motivated cybercriminals.
SMEs are likely to become even more attractive as targets as a spate of recent high-profile data breaches prompt bigger companies to redouble their security efforts. Thus, small companies must take firm steps to protect their businesses, especially with laws such as POPI compelling them to safeguard the processing, usage and handling of sensitive customer information.
A technical and financial challenge
For many small companies, this sounds daunting as they do not have the technical expertise or the budget to build an effective on-site security and backup solution. This is where cloud computing can be hugely valuable, due to its ability to offer any organisation top-of-the-line protection.
Credible cloud providers’ offers strong security measures to give firms peace of mind. The companies that provide cloud solutions have bullet-proof security in place because they serve thousands of clients who trust them to keep their data safe. Thus, they are able to invest in the sort of high-end information infrastructure and processes that no SME can afford.
Get up and running with data backups
Another key advantage of cloud services is that if a business does encounter data loss or breaches, it will be able to access backups stored in the cloud to immediately get up and running again, minimising any disruption to services and ensuring downtime doesn’t cost the company money.
Of course, it’s also important to follow common-sense precautions to protect your information. Use anti-malware software on your computers. Ensure that access to your devices and online services are protected by strong passwords.
Encrypt any sensitive data you must store on a device’s hard drive or flash memory. And educate your end-users about the importance following these simple policies as well as the dangers that phishing, malware, and other security threats pose to your business.
You wouldn’t leave your business premises unlocked overnight so that thieves can walk in and help themselves to your assets. Don’t leave a virtual door open for them, either. After all, your online banking logins, customer data, and good reputation are some of the most valuable things that your small business owns.
Protect them with care.
Legion gets a pro makeover
Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER
Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.
The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.
The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme.
The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.
The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.
The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.
Click here to read about the screen quality, and how it performs in-game.
Serious about security? Time to talk ISO 20000
By EDWARD CARBUTT, executive director at Marval Africa
The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.
However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.
ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?
ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks.
ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?
The link to information security compliance
Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.
So, how are these standards different?
Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more
Why ISO 20000?
Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is. ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does. ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.
Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.