• Invest in connectivity. City governments needs to invest in an “always on” data infrastructure, which is fundamental to the technology solutions that consumers demand. It supports real-time data exchanges that can inform people about their journey as well as provide insight for cities to ensure that services meet shifting demand.
• Create a seamless payment experience to support commuter journeys with multiple “legs”. City governments and urban planners need to collaborate with think tanks, automotive and technology firms, and payments providers such as Visa. As a single journey will increasingly involve more than one mode transport (e.g., car+underground+bike) – it becomes imperative to create a simple, streamlined payment experience for the commuter, ranging from contactless transit to in-app payments or platform-based solutions.
• Integrate personal authentication into the payment experience. As companies and municipalities increasingly incorporate digital payments, they also need to integrate instant authentication. The role of Digital ID in the ecosystem is critical to address the changes in the way people use transportation, ensuring that both payment and personal authentication is easy and seamless.
• Design commerce systems with all members of society in mind When designing the commerce ecosystem, all members of the transportation ecosystem need to challenge their thinking to include seniors and the un- or underbanked, ensuring no one is left behind.
• Develop strategic partnerships to drive insights. Cities should partner with corporations that can broader insight, aiding in planning. Artificial Intelligence in combination with Big Data can be used to analyse data about consumption, movement and changing trends to anticipate needs in real time as well as provide cities with insight that can help with future planning.
Visa announced it has signed 14 new technology companies, from across 10 countries, as part of its Visa Ready for Transit program. The program works with companies whose technology solutions are accelerating seamless, friction-free commuting with contactless payments - helping to promote contactless growth in public transportation globally. The Visa…
Durban bus commuters will soon be able to pay for their bus fares via a public transport smartcard called the Muvo card. The introduction of the card is the first large-scale cashless transit tariff system introduced to the city and will eventually be available for use on other transport forms…
Following a successful beta programme in Cape Town, the idea of two UCT graduates is going national. Transport information portal, FindMyWay is launching its services to major cities in South Africa.FindMyWay is a free service that makes commuters' lives easier by enabling them to access public transport information of all…
