By Monique Williams, regional manager at Hyland Southern Africa
There are parallels that can be drawn between the requirements for true digital transformation and the story of the “Transformers” – the characters who can convert from ordinary objects into powerful robots, or sentient beings sent from outer space to save our planet. As technology professionals, it is our responsibility to continue to push
A content strategy that includes using document management tools, file shares and email, things that were revolutionary 20 years ago, might still be functional. However, a strategy based on those tools alone might no longer offer a competitive advantage because they are no longer the powerful, efficiency-increasing tools they once were.
Creating an organisation vision for managing related digital content, where companies are merely storing content for the sake of storing content, is no longer a valid concept. Instead, you must deliberately and intelligently connect and present content in a single, complete view.
In the Transformers story, there are three signs for the young protagonist, Sam, that Bumblebee, the dusty old Camaro, could transform into an intelligent, world-saving robot. First, the car began to drive itself; second, it could intelligently speak or play music to express its mood; and third, it finally transformed its entire appearance.
IT professionals should look for the same signs when interacting with their content to determine whether they have completed true digital transformation. Here’s what you should look for:
1. Content that drives itself
When you have fully transformed your content and information management strategy, the content will start to drive itself throughout the organisation. Once captured into a central repository, it will find its way to the appropriate personnel, wherever they might be, with specific business criteria automatically pushing it through its journey.
At this stage, any “human questions” should be answered digitally by technology. For instance, in the case of an invoice, this includes questions like, “Was this an approved order?”, “Did we receive what we ordered?” or “Do we qualify for early payment discount?”. These are business conditions stored somewhere, and if everything checks out then the payment can be automatically processed, without human intervention.
2. Content that speaks to those who need it
When you automate content flowing through an organisation, it will talk to you. In an organisation that is digitally transformed, systems should send notifications to the appropriate employees or audience when something has changed, such as someone submitting a form. Moreover, as someone needs to review or act on a piece of content, that content should find its way to that user through email notifications that give them all they need to complete the task at hand, including all related content.
For instance, during a hiring process, after the initial checks and balances have been put in place, prior applications have been gathered, and a recruiter has verified an application, the hiring manager for that position receives a notification that there is an applicant to review. Upon clicking the link, they will not only see the application but they’ll see all the contextual content, including notes from the HR recruiter who performed a phone interview. Perhaps most importantly, through automation in the systems, an applicant can receive regular updates with regards to the application through email or text message.
3. The content transforms in appearance
Digital information is not digital transformation. That transformation is only complete when the experience of users interacting with that information has completely changed. It might seem like a small difference when you look at the words, but the rubber hits the digital transformation road when users have instant access to the digital information they need, when and where they need it.
Just as important, the technology you utilise should provide views of information that help put context around content, through visuals like dashboards and maps. Users should have a clear picture of information that helps them immediately make decisions instead of needing to analyse individual pieces of content in separate locations.
Just like there’s an army of Transformers, it’s important to realise that this evolution can involve an army of multiple technology solutions. And, like the army of Transformers, it is critical that as you digitally transform, you make sure all your systems are integrated, ensuring you have truly connected your business-critical content and information.
Car buyers to start abandoning fuel-power by 2025
Car buyers in the United States and Europe expect electric vehicles to become a viable alternative to fuel-powered cars in the next five years.
A new report outlining consumer expectations of battery electric vehicles (BEVs) and their viability as replacements for traditional fuel-powered cars or internal combustion engine (ICE) vehicles suggests a massive shift beginning in 2025.
The conclusion emerges from a report by human behaviour and analytics firm Escalent, entitled The Future of BEV: How to Capture the Hearts and Minds of Consumers. It reveals the intent of many consumers in the United States and Europe to abandon ICE vehicles altogether, citing the improved infrastructure and range of BEVs.
The Future of BEV gives auto and mobility manufacturers a strategic view of the benefits of their products in the eyes of consumers and highlights the areas of opportunity for automakers to push the innovation boundaries of BEVs to spur broad adoption of the technology.
“While most buyers don’t plan to choose BEVs over gasoline-powered cars within the next five years, consumers have told us there is a clear intention to take BEVs seriously in the five years that follow,” says Mark Carpenter, joint managing director of Escalent’s UK office. “However, manufacturers will need to tap into the emotional value of BEVs rather than just the rational and functional aspects to seize on that intent and inspire broader consumer adoption.”
The study demonstrates a significant shift in consumers’ expectations that BEVs will become viable alternatives to—and competitors with—ICE vehicles over the coming decade. Though 70% of Americans plan to buy a gasoline-powered car within the next year, just 37% expect to make that same purchase in five to ten years. Similarly, while 50% of European consumers favour buying vehicles powered by gasoline and diesel in the near-term, that figure drops to just 23% in five to ten years.
At the same time, consumers on both sides of the Atlantic see BEV adoption rising to 36% in Europe and 16% in the US, with respondents also indicating intent to purchase hybrids and hydrogen-powered cars.
Infrastructure clearly continues to be one of the biggest barriers to adoption. While some work is being done in Europe as well as in the US, the data show there is a significant need for some players to take ownership if manufacturers want to move the needle on BEV adoption.
US and European consumers have stark differences in opinion as to which entities they believe are primarily responsible for providing BEV charging stations. American consumers consider carmakers (45%) the primary party responsible, followed by fuel companies, local government/transport authorities, and the national government in fourth. On the other hand, European consumers view the national government (29%) as the primary party responsible for providing BEV infrastructure, followed by carmakers, local government/transport authorities and fuel companies.
For a full copy of the report, visit https://landing.escalent.co/download-the-future-of-bev.
New cell phone to help with dementia and memory loss
A new cell phone that takes simplicity to the extreme is designed to address the unique needs of people with dementia and other forms of memory loss. The RAZ Memory Cell Phone, developed by RAZ Mobility, a provider of mobile assistive technology, was launched this week. The handset is also well-suited for individuals with intellectual disabilities.
According to the Alzheimer’s Association, approximately 5.8 million Americans have Alzheimer’s dementia, with one in ten people over the age of 65 diagnosed with the disease. The number of people with dementia is expected to increase rapidly as the proportion of the population 65 and older increases. The American Psychiatric Association reports that approximately one percent of the population has an intellectual disability.
The RAZ Memory Cell Phone consists of one primary screen, and one screen only. It is always on and includes pictures and names of up to six contacts and a button to call 911. That’s it! There are no applications or settings to cause confusion. No notifications or operating system updates. No distractions. Users can simply tap and hold the picture of the person they wish to call.
Caregivers manage the RAZ Memory Cell Phone through a simple online portal. The portal is used to create and edit the contacts, track the location of the phone/user and select certain options, such as the option to restrict incoming calls to people in the user’s contacts, thereby avoiding unwanted calls such as predatory robocalls.
The RAZ Memory Cell Phone can now be ordered at https://www.razmobility.com/solutions/memory-cellphone/.