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The disturbing secret of ‘Do not disturb’ signs

On average, a person gets interrupted every three minutes when working in an office. However this can be minimised, writes NORA INVEISS, as is evident in a recent social experiment conducted by MapOn.

Did you know that the average person gets interrupted every 3 minutes at work? From coworkers that want to chat, to incoming emails, to Facebook notifications, there’s no shortage of distractions in today’s workplace.

Working in an open office space can be especially distracting, as there’s nothing separating you from everybody else. And we at GreyNut can attest to that. Our open office plan allows for plenty of collaboration and communication, but we’ve all longed for some peace and quiet at some point.

The good news is that there are plenty of tools that can minimize interruptions. Our sister company, MapOn, decided to experiment with 3 of them: headphones, a Luxafor device, and a paper “do not disturb” sign. Here are the rules of the experiment:

  • 3 programmers (who are busy and prone to interruptions) participated. They were each given one tool to try out.
  • The programmers had one month to test the effectiveness of their assigned “do not disturb” indicator and report their findings.
  • 20% of their day needed to be kept open for communication and impromptu discussions.

Which method works best? And if you’re wondering how to minimize interruptions at your workplace, what would work for you?

0-10 days into the experiment

So far, so good for every method. The experiment is fresh and everybody in the office respects every “do not disturb” indicator. There was even a poster put up about what each Luxafor light means.

The test subjects (programmers) are happy and they report that interruptions have gone down by 75%.

11-20 days into the experiment

Disruptions are slowly increasing all around. About 10% of staff completely ignore each “do not disturb” indicator either because of an urgent need, or they simply don’t care. Everyone else continues to comply.

The programmer with the paper sign finds that it’s easy to forget setting up the sign in the morning. And he doesn’t always notice when it falls down.

The Luxafor poster is helpful in reminding people to not interrupt when the light is flashing red. There are people that interrupt anyway, but many hold off and remember that the light will turn green later. Since the Luxafor is automated, the programmer doesn’t forget to change from red or green depending on availability.

Headphones are the most effective so far, as everybody can see that the programmer wearing them doesn’t want to be interrupted. With music playing, he also doesn’t hear distractions going on around him. The only downsides are that the programmer is more isolated from the rest of the group, and he sometimes forgets to put headphones back on after taking them off.

20-30 days into the experiment

The “do not disturb” sign is now pretty much ignored by everybody. It gets dropped on the ground, forgotten about by the programmer, and ignored by everyone else.

The Luxafor and headphones continue to perform the same – interruptions are lower and both methods are easy to use. Since the experiment started, interruptions have gone down by 72%.

Which method works for you?

If you’re looking for ways to focus and avoid interruptions at work, each of the methods we tested has its pros and cons.

A paper sign is free and so long as people remember to actually use it and respect it, it’ll get the job done. The downside is that it’s easy to forget about, and people might not take it seriously.

Headphones are very effective. You can block out noise and coworkers won’t want to bother you when you have them on. The downsides are that a good pair is expensive, being cut off from the rest of the office feels isolating, and it’s easy to forget putting them back on after taking them off.

Plus, listening to music has different effects depending on the person listening and the task being completed. Some might find that music helps them work productively. Others might find it too distracting.

The Luxafor can be automated, so you won’t forget about setting it up. There are, of course, people who will ignore the red light and interrupt you anyway. The Luxafor can adapt to the Pomodoro technique for Mac users, so coworkers know that even if the light is red, they’ll be able to drop by and chat soon enough. One downside is that it still doesn’t block out the noise and potential distractions around you. But hopefully people will know not to chat with you when they know you need to focus (or you can always wear headphones!).

Finally, it depends on your company culture and the type of work you do. Creative professions might require more open communication and collaboration than data-entry work, for example. We also suggest adopting guidelines, and making sure everyone is on the same page about respecting other’s time and focus.

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How to create an esports team

2018 was a landmark year for South African esports as one of the country’s best teams took the battle overseas and made waves in the international scene. A year ago Bravado’s top Counter-Strike: Global Offensive (CS:GO) team relocated to Arizona in the U.S., a venture dubbed Project Destiny, where they used the opportunity to train as full-time professional athletes and conquer the best teams out there.

Project Destiny was a massive success. A year later and Bravado’s CS:GO team had carved a name for itself through several high-profile victories and invitations to top tier tournaments. Clearly this is not the end of the story and the team has been reflecting on the lessons and opportunities.

Team captain Dimitri “Detrony” Hadjipaschali helped lead Project Destiny and gleaned a considerable amount on what needs to go into an esports team.

Team for the right reasons

For aspirant pro players who want to up their game, pun intended, he advises starting at the basics: why do you want a team?

“In recent times, people want to create a team with no direct intention, not knowing if they want to do this casually and socially, or professionally. Doing this professionally requires risk. It depends on how much work and sacrifices are contributed to the cause of creating a team. Playing socially is fine, part-time, as many people do, but playing professionally and wanting to reach the top one day, purely depends on your dedication, motivation and intention.”

Put in the hours

Like any aspirant pro athlete, preparation requires hours of training. Bravado’s players all put in several hours of training daily, 7 days a week, and Project Destiny’s full-time pros worked multiple training sessions every day, usually in the morning and afternoon for 4 hours each, as well as competitive matches in the late evening.

But even Bravado members who are not full time still put in hours of training every day. Serious players need to find the time and build up their dedication because this level of performance is simply the bar set in esports. Said Dimitri:

“The general esports title or game a team competes in will require anything, if not more than, a traditional sport outside of esports would require to get to the top.”

Fortunately, you don’t have to go all-out from the start. Esports are tiered with the top players in the highest tiers. So there is space to cut your esporting teeth while making room for it in your life. But never forget that to be one of the best means no half-measures. In esports, you have to commit to win.

Share goals

“A good team player is an individual who views his team as a single unit and not just himself as an ‘individual player’ in the bigger picture,” said Dimitri. “They put their team first and before themselves. This is the first main fundamental of a mindset required for a team player.”

Pro teams shouldn’t be mistaken for gaming clans, which are more casual and where gaming is a hobby. Even though they can be very competitive, clans mostly play for fun and entertainment, whereas a professional team is highly competitive with goals that it sets out to accomplish.

This is important because it helps the team members agree on the importance of those goals and the focus required. If you are not willing to show up every day to play the same game, partake in training exercises and learn from feedback, a pro career won’t work for you:

“Playing professionally requires aligned individuals where they share common goals and have equal intentions to realize what they want to achieve and what it takes to compete at a high level.”

Be patient

Professional athletes aren’t created overnight. It takes many years of focus and dedication while also pursuing studies or working at a day job before someone manages to ascend into a paid career. Esports is the same and demands patience alongside dedication.

Esports teams amplify this requirement. While in Arizona, Bravado applied the maxim “Teams who work together win together.” Household chores were divided up between players, creating a sense of common responsibility. This repetitive reinforcement of team values is crucial for success, whereas impatience for a team to ‘click’ is a recipe for disaster:

“Often, teams do not achieve their desired results and achievements in the short run and immediately resort to a roster change. Or someone in the team is replaced without a completely valid reason. This underestimates the importance of sticking together to create synergy in the long run.”

He also added that using time smartly is perhaps even more important than the amount of time spent on training. The team under Project Destiny used a full-time coach who helped set routines, objectives and priorities:

“The mistake with teams struggling to improve these days is that they do not know and understand how to work with limited time, and how to do this best and constructively as possible. Often teams that aren’t at a top competitive level yet arrange bootcamps, but set the limited time they have with each other incorrectly, or rather not to the best potential.”

When Bravado embarked on Project Destiny, it aimed to put South African esports on the map and serve as role models for aspirant players in the country. By those measures, it has been a huge success and Bravado continues to grow and educate. Through the ongoing support of sponsors Alienware and Intel, Bravado continues its mission of creating esporting excellence and opportunity for South Africans.

Learn more at bravadogaming.com or contact Bravado’s players directly via their social media accounts.

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Opera reveals SA browsing habits

Opera, one of the world’s major browser developers, and leader in AI driven digital content delivery and discovery, has released its State of Mobile Web 2019 report, revealing that nine out of ten people in South Africa use their mobile browser every day.

Other Key findings from the report include:

  • Internet users in Africa use their browser to access social media domains such as Facebook, YouTube, Twitter and Instagram, followed by entertainment and search websites
  • Opera News users in Africa spend 50% of in-app time watching videos
  • South Africans pay six times more per gigabyte of mobile data than people in India
  • Opera Mini saved users nearly 100 million USD in mobile data in 2018

The report reveals that the Opera mobile browsers and standalone news app were used by nearly 20 million internet users in Africa and by more than 350 million people globally in the first quarter of 2019. The State of Mobile Web 2019 report also shows that Opera experienced a growth of more than 26 percent of its user base year on year, compared to the first quarter of 2018 in Africa.

“We are thrilled to see that our mobile browsers and news app have grown by 25 million monthly users in the last year, ” said Jørgen Arnesen, Head of Marketing and Distribution at Opera. “The new Opera News app has led this positive growth, as well as the introduction of new features to our mobile browsers like built-in VPN and crypto wallet. The successful partnerships Opera has with major smartphone manufacturers in Africa have also contributed to this massive growth”.

The 2019 edition of the State of the Mobile Web report looked into the use of the Opera Mini browser and the Opera browser for Android, and it shows that mobile browsing is one of the most popular online activities among African internet users. For example, in South Africa, nine out of ten people use their mobile browser every day, an activity they prefer over the use of other applications like YouTube.

The report also revealed that on average, Africans using Opera spend more than 30 minutes browsing online each day. The most browsed category of websites was social media platform domains such as Facebook, YouTube and Instagram, followed by search engines like Google, and entertainment and sport websites.

100 million dollars  saved on mobile data

In the State of the Mobile Web 2019 report, Opera gives detailed insight into the use of the data savings feature in the Opera Mini browser, and compares the average price of mobile data in 20 countries in Africa. The results revealed that the data compression mode in Opera Mini saved users nearly 100 million USD of data in 2018.

In this analysis, Opera also compared the costs of data in some African countries with the cost of mobile data in India and Germany. The outcome of this analysis showed that South Africans pay six times more per gigabyte of mobile data than Indians and almost the same price as Germans for one gigabyte of mobile data.

Rapidly changing  news and video consumption landscape

The report takes a look at the trends of news and video consumption across Africa. This includes analyzing the usage of its standalone Opera News app, which grew from launch to over 20 million users in a period of one year. Categories like breaking news, local news, and entertainment were the favourites among users in the first quarter of the year.

Video content is also becoming more popular among people who use the Opera News app. The report shows that people spend 50 percent of in-app time inOpera News watching videos on Instaclips, the recently added video feature on the news app.

The usage of Instaclips keeps growing since its test launch in December 2018: in Q1-2019, Instaclips registered a total of 122,000 videos uploaded in different languages such as English, Portoguese, French, Arabic and Swahilli.

Expanding beyond browsing to fuel digital transformation

Opera’s commitment to digital transformation in Africa is ongoing. Beyond the development of its mobile browsers and standalone news app, Opera has made major investments on the African continent, expanding its services to other technology areas such as FinTech and digital advertising.

In 2018, Opera announced the launch of OKash, a fintech micro-lending solution that quickly gained traction among mobile internet users in Kenya. Today, OKash ranks among the most downloaded micro lending applications among Kenyans and its user base keeps on growing.

In May 2019,Opera announced the introduction of Opera Ads, a new advertising platform that allows media agencies and publishers to run more targeted marketing campaigns through the Opera platforms.

Available online

The full version of State of Mobile Web 2019 report is available to read online or for download by clicking here.

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