The opinion of shadow IT, or the installation of unauthorised apps in an organisation is divided. Some believe that it answers the need for agile solutions, while others think in increases security risks. SIMEON TASSEV, MD and QSA at Galix Networking sets the record straight.
There are mixed opinions about implementing unauthorised, IT applications (apps) within the organisation, a practice known as Shadow IT. Opinion on Shadow IT is divided into two camps. Some believe that due to the fast pace of business, demands are exceeding IT capability, Shadow IT answers the need for fast, agile solutions and encourages innovative thinking. However, others suppose that Shadow IT causes a breakdown in traditional yet necessary processes, opening up the scope for risk.
While the market has driven the need for Shadow IT to play a role, the risks cannot be overstated. There has been a significant rise in cyber-crime activity over the last few months, with malware such as the WannaCry Ransomware, and the more recent Petya and NotPetya attacks, making news headlines due to the damage caused on a global scale.
Shadow IT, Ransomware and the missing link
Many businesses lost crippling sums of money and critical data due to these attacks, with some being forced to shut down for an extended period. In an environment where malware can be introduced on any devices, businesses cannot afford not to be fully cognisant of everything that touches their network. So, does this mean Shadow IT is the cause by being the key that unlocks the door to virulent network attacks?
Today’s average user is far more technologically savvy than ever before. The range of apps available across a range of devices means that it is fairly simple for an employee to discover one which they believe addresses a business requirement better than what their current IT department provides. Often, employees are able to better understand what they need from a technology to improve productivity. In fact, Shadow IT may help users to more effectively do their jobs and, if formally introduced, could help businesses to innovate quicker.
However, in many cases where users implement applications or systems without permission, or notifying their IT department, these apps and systems cannot be effectively monitored or controlled. Data moving across these systems is therefore equally unmonitored. The business has no control over where their data is, who has access to it, and what the safety measures are around it. Ultimately, this can be very dangerous.
What can be done?
IT departments should ensure that they conduct regular audits for unauthorised applications and systems to ensure that the business remains secure. Once completed, any discovered (and unapproved) apps need to be discarded or integrated into the existing IT ecosystem, based on their benefits. The IT department should also educate users on the risks of Shadow IT. Making them aware of their potential to unwittingly introduce malware such as ransomware or other cyber-threats.
Hooked on Shadow IT?
Users often become dependent on the apps and systems that are introduce independently. When the IT department becomes aware of their use, it may be too late to stop use of the app without negatively impacting productivity and functionality. In fact, employees usually search for these kinds of tools in order to boost their productivity in specific areas where the individual may slack. In addition, the tool or app used may not necessarily work for the business or other co-workers and cannot be implemented on a whim.
When the IT department, or the business, is unaware of systems and apps being used for business purposes, they are unable to apply the necessary threat prevention and other security measures that will ensure the safety of not only the business, but also the user. Thus, the user assumes responsibility for any security breach that may occur through their use of an unauthorised app.
A positive spin
Conversely, Shadow IT can only be helpful for the business, however, only if it is carried out in collaboration with the IT department. Users can be empowered to identify and recommend apps and systems which may ease common business pains, which also alleviates the pressure on IT departments while fast tracking innovation. Simultaneously, IT departments retain a say in what will or won’t work with existing infrastructure and security systems.
In conclusion, although Shadow IT can definitely open up the scope for risk within the business, the IT department within the organisation can collectively work with employees to mitigate security risks. The result is a solution that answers the needs of the user and the business, while still falling within the control of the IT department, and under their security umbrella. There are, therefore, no unidentified or insecure points for malware to enter the business’s systems and the responsibility for the protection of company data still resides with the IT department. Finally, IT should become involved in the assessment of these ‘Shadow IT’ apps and systems, and perhaps it should be touted as ‘Collaborative IT’.
AppDate: DStv taps Xbox, Hisense for app
DStv Now app expands, FNB gets Snapchat lens, Spotify offers data saver mode, in SEAN BACHER’s apps roundup
DStv Now for Xbox and Hisense
Usage of DStv Now, the online DStv service available free to DStv customers, is increasing rapidly with more than two million plays of live and Catch Up content per week. In addition to using DStv Now to watch TV on tablets and smartphones, an increasing number of DStv customers are also opting to use it as their primary method of getting DStv on additional TVs in the house. This is set to increase with the release of two new big-screen TV apps, one for Xbox gaming consoles (Xbox One, Xbox One S, Xbox One X) and another for Hisense smart TVs (2018 and newer models).
Expect to pay: A free download.
Platform: Any of the Xbox One range of gaming consoles and 2018 or later Hisense smart TVs.
Stockists: Visit the store linked to your Xbox console or HiSense smart TV.
Santam Safety Ideas
Start-up businesses that have a FinTech or InsurTech business venture brewing are called to enter the third annual Santam Safety Ideas competition. Safety solutions or InsurTech ventures that are ready for piloting could win up to R150 000 worth of incubation support and R200 000 in seed funding.
The Safety Ideas competition was launched two years ago in partnership with LaunchLab, Stellenbosch University’s startup incubator that facilitates valuable connections for corporates and startups sourced from the startup ecosystem and partner universities in South Africa. The previous winners are Herman Bester and Anton Swanevelder, co-founders of MyLifeLine – a wearable panic device that won the competition last year; and Ntsako Mgiba and Ntandoyenkosi Shezi, co-founders of Jonga – a cost-effective security system for low income families, which won the competition in 2017.
Entries close on 28 February 2019. For more information on how to enter, visit: www.santam.co.za/safetyideas/
Click here to read about the FNB Snapchat lens, Spotify Free with data saver, and 00:37.
Fortnite fixes hackers’ hole
Epic Games has repaired a vulnerability that exposed Fortnite, the world’s most popular game of the moment, to hackers. The hole, which was left in Epic’s web infrastructure, allowed hackers to target players with email that appeared to come from Epic Games, but would have led them to a phishing site, where their log-in details would have been stolen.
Researchers at cyber security solutions provider Check Point Software alerted Epic to vulnerabilities that could have affected any player of the hugely popular online battle game.
Fortnite has nearly 80 million players worldwide. The game is popular on all gaming platforms, including Android, iOS, PC via Microsoft Windows and consoles such as Xbox One and PlayStation 4. In addition to casual players, Fortnite is used by professional gamers who stream their sessions online, and is popular with e-sports enthusiasts.
If exploited, the vulnerability would have given an attacker full access to a user’s account and their personal information as well as enabling them to purchase virtual in-game currency using the victim’s payment card details. The vulnerability would also have allowed for a massive invasion of privacy, as an attacker could listen to in-game chatter as well as surrounding sounds and conversations within the victim’s home or other location of play.
While Fortnite players had previously been targeted by scams that deceived them into logging into fake websites that promised to generate Fortnite’s ‘V-Buck’ in-game currency, these new vulnerabilities could have been exploited without the player handing over any login details
Click here to read how the Fortnite hack worked
To win a set of three Fortnite Funko Pop Figurines, click here.