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Rush gets Amrod delivered

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Rush has announces a new partnership with Amrod. The partnership, Amrod Direct, means that Amrod’s customers can now obtain quick access to a range of couriers, who will deliver their orders the moment they are ready for collection.

Says Amit Brill, co-founder of Amrod: “At Amrod we take pride in being at the forefront of innovation and enabling technologies. Partnering with Rush is part of our strategic and competitive approach to our business, as well as to our ongoing commitment to provide world-class services to our customers.”

As a courier aggregator, Rush provides an integrated platform for users to choose from a range of trusted courier partners. The platform enables customers to obtain quotes and compare couriers and their pricing, before making their choice based on reputation, price or delivery time.

Glenn Whittaker, founder and CEO of Rush South Africa, says that, once an Amrod customer’s order is ready for collection from its warehouse, the company informs customers via e-mail and provides them with a link to the Rush website (www.rush.co.za). Clicking on the link allows them to obtain the courier service of their choice and, once they have paid, Rush collects the parcel and delivers it to them immediately.

“We have spent the last 12 months integrating our systems with Amrod’s, tying back into their stock, warehousing and billing systems,” he says. “This means that we now know the volume matrix of every product in their warehouse and can factor this into our algorithms and determine the cost of a specific customer’s parcel instantly.”

This process eliminates the time-consuming process of the customers having to first contact Amrod to obtain a weight and size determination for their package, before wasting even more time tracking down various courier companies and obtaining quotes from them.

“Instead, Amrod customers now get the best of both worlds – they get immediate access to a number of couriers and can choose their service based on a range of factors, while also gaining the benefit of the large-scale cost efficiencies Rush offers. Furthermore, they also avoid the headaches associated with collecting the parcel themselves.”

The company’s current couriers are The Courier Guy, Skynet, Courier IT, Globeflight and Road Trip Courier, with more to come, says Whittaker. He adds that users of the Rush service now also have the ability to rate the courier they use, based on a five-star system. This means that they can also choose a service based on how well it is rated by other customers.

“Once their order is placed, customers receive a tracking number and are able to track the progress of their parcel via an online dashboard; right up until it reaches their door. Furthermore, the complete delivery process is monitored by Rush’s call centre (087 820 1748) and Rush also provides a parcel insurance option, underwritten by Hollard.

“I think the fact that an organisation as large as Amrod has chosen to partner with Rush demonstrates how effective our courier aggregator solution is. At the same time, their customers will appreciate the fact that they have more choice and that the entire courier process is now simpler, cheaper and faster for them. And of course, the more parcels we send every month, the greater the economies of scale we are able to leverage, and the more cost savings we are able to pass on to the consumer. This, ultimately, is what the Rush proposition has always been about: putting the power back into the hands of the customer.

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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