Since its launch in May 2016, Rush courier service has completed over 8 000 deliveries and is seeing figures doubling every month.
It is one year since Rush brought a new business model to the courier industry in South Africa, with both innovative technology use and cost-efficient pricing. Since its May 2016 launch of a website (http://www.rush.co.za) to complement its official WeChat account, the company has completed over 8 000 deliveries and says it is now seeing its delivery figures doubling every month.
Rush’s courier aggregator model offers customers both choice and convenience, building its value proposition on combining trusted couriers which can then be chosen based on reputation, price or delivery time.
“Recently, we added a payment gateway that enables users to save their credit card details securely on the system,” says Glenn Whittaker, founder and CEO of Rush South Africa. “This means they no longer have to input the same details repeatedly when sending multiple parcels. It makes it more convenient for business owners who can now delegate such duties to employees, as they will be able to access the company’s payment details.
“Another innovation has been the launch of an e-wallet, which allows users to pre-load any amount from R2 500 all the way up to R100 000. In this way, regular deliveries are automatically paid for. In order to facilitate the topping up process, Rush will notify the company once it has used up 90% of the value of its e-wallet.”
According to Whittaker, the demand for parcel deliveries is increasing significantly as the festive season approaches. In response, it has added a shopping basket facility, which allows companies needing to send multiple deliveries to various clients to log on and perform multiple operations in a single session.
“We are also in the process of adding new couriers to our platform and our customers can expect to have additional choices by early 2017. Furthermore, Rush aims to continue building on its existing strategic partnerships, such as it has with Amrod Corporation. This gives it access to some 6 000 Amrod clients, offering them a quicker, easier and more convenient way of delivering their parcels throughout South Africa.”
Whittaker points out that Rush enables clients to conduct the entire process online, offers a cheaper alternative to the more traditional delivery options, and saves time.
“The Rush delivery process is managed from collection to delivery, thanks to a track-and-trace facility linked to an online dashboard. We also provide a parcel insurance option, so customers know that their parcel is secure throughout the entire delivery and fulfilment process.
“Our goal has been to save businesses and individuals both time and money. Rush creates large-scale cost efficiencies for companies, while reducing the headaches that parcel delivery can cause for individuals. Ultimately, by making the courier experience simpler, faster and cheaper, we are able to give our customers the kind of hassle-free experience that has never before existed in this space.”
Smart home arrives in SA
The smart home is no longer a distant vision confined to advanced economies, writes ARTHUR GOLDSTUCK.
The smart home is a wonderful vision for controlling every aspect of one’s living environment via remote control, apps and sensors. But, because it is both complex and expensive, there has been little appetite for it in South Africa.
The two main routes for smart home installation are both fraught with peril – financial and technical.
The first is to call on a specialist installation company. Surprisingly, there are many in South Africa. Google “smart home” +”South Africa”, and thousands of results appear. The problem is that, because the industry is so new, few have built up solid track records and reputations. Costs vary wildly, few standards exist, and the cost of after-sales service will turn out to be more important than the upfront price.
The second route is to assemble the components of a smart home, and attempt self-installation. For the non-technical, this is often a non-starter. Not only does one need a fairly good knowledge of Wi-Fi configuration, but also a broad understanding of the Internet of Things (IoT) – the ability for devices to sense their environment, connect to each other, and share information.
The good news, though, is that it is getting easier and more cost effective all the time.
My first efforts in this direction started a few years ago with finding smart plugs on Amazon.com. These are power adaptors that turn regular sockets into “smart sockets” by adding Wi-Fi and an on-off switch, among other. A smart lightbulb was sourced from Gearbest in China. At the time, these were the cheapest and most basic elements for a starter smart home environment.
Via a smartphone app, the light could be switched on from the other side of the world. It sounds trivial and silly, but on such basic functions the future is slowly built.
Fast forward a year or two, and these components are available from hundreds of outlets, they have plummeted in cost, and the range of options is bewildering. That, of course, makes the quest even more bewildering. Who can be trusted for quality, fulfilment and after-sales support? Which products will be obsolete in the next year or two as technology advances even more rapidly?
These are some of the challenges that a leading South African technology distributor, Syntech, decided to address in adding smart home products to its portfolio. It selected LifeSmart, a global brand with proven expertise in both IoT and smart home products.
Equally significantly, LifeSmart combines IoT with artificial intelligence and machine learning, meaning that the devices “learn” the best ways of connecting, sharing and integrating new elements. Because they all fall under the same brand, they are designed to integrate with the LifeSmart app, which is available for Android and iOS phones, as well as Android TV.
Click here to read about how LifeSmart makes installing smart home devices easier.
Matrics must prepare for AI
By Vian Chinner, CEO and founder of Xineoh.
Many in the matric class of 2018 are currently weighing up their options for the future. With the country’s high unemployment rate casting a shadow on their opportunities, these future jobseekers have been encouraged to look into which skills are required by the market, tailoring their occupational training to align with demand and thereby improving their chances of finding a job, writes Vian Chinner – a South African innovator, data scientist and CEO of the machine learning company specialising in consumer behaviour prediction, Xineoh.
With rapid innovation and development in the field of artificial intelligence (AI), all careers – including high-demand professions like engineers, teachers and electricians – will look significantly different in the years to come.
Notably, the third wave of internet connectivity, whereby our physical world begins to merge with that of the internet, is upon us. This is evident in how widespread AI is being implemented across industries as well as in our homes with the use of automation solutions and bots like Siri, Google Assistant, Alexa and Microsoft’s Cortana. So much data is collected from the physical world every day and AI makes sense of it all.
Not only do new industries related to technology like AI open new career paths, such as those specialising in data science, but it will also modify those which already exist.
So, what should matriculants be considering when deciding what route to take?
For highly academic individuals, who are exceptionally strong in mathematics, data science is definitely the way to go. There is, and will continue to be, massive demand internationally as well as locally, with Element-AI noting that there are only between 0 and 100 data scientists in South Africa, with the true number being closer to 0.
In terms of getting a foot in the door to become a successful data scientist, practical experience, working with an AI-focused business, is essential. Students should consider getting an internship while they are studying or going straight into an internship, learning on the job and taking specialist online courses from institutions like Stanford University and MIT as they go.
This career path is, however, limited to the highly academic and mathematically gifted, but the technology is inevitably going to overlap with all other professions and so, those who are looking to begin their careers should take note of which skills will be in demand in future, versus which will be made redundant by AI.
In the next few years, technicians who are able to install and maintain new technology will be highly sought after. On the other hand, many entry level jobs will likely be taken care of by AI – from the slicing and dicing currently done by assistant chefs, to the laying of bricks by labourers in the building sector.
As a rule, students should be looking at the skills required for the job one step up from an entry level position and working towards developing these. Those training to be journalists, for instance, should work towards the skill level of an editor and a bookkeeping trainee, the role of financial consultant.
This also means that new workforce entrants should be prepared to walk into a more demanding role, with more responsibility, than perhaps previously anticipated and that the country’s education and training system should adapt to the shift in required skills.
The matric classes of 2018 have completed their schooling in the information age and we should be equipping them, and future generations, for the future market – AI is central to this.