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No time off for security

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Enterprise security isn’t allowed time off. It doesn’t shut down at 6pm and go home. It has to stay active and ready every moment of every day, writes MATTHEW KIBBY, Regional Director at VMware Sub-Saharan Africa.

Security has evolved into an almost living entity which has to adapt to new circumstances and challenges on an ongoing basis. It is also one of the least understood and often most ignored part of the business with many employees finding the rules and regulations tedious and annoying, things to be dodged and avoided rather than understood and adhered to. These attitudes to security have to change, especially as the threats continue to loom large on the enterprise horizon.

Organisations are, quite simply, becoming more and more vulnerable. Expansion into digital territory, commonplace cloud solutions and employees traversing globe and country with digital devices – all these factors impact security and its validity. So does the fact that most of the technology and mechanisms used by cyber-criminals are becoming increasingly sophisticated and most IT decision makers (ITDMs) don’t think they can keep up. In fact, most are concerned that the threats are moving faster than the defences.

Recent research undertaken by VMware and World Wide Worx with local IT Decision Makers, found that 30% of IT leadership anticipates a major attack on their firm within the next 90 days, a more worrying 16% expect one in the next few days. These statistics are compounded by the fact that 49% of South African IT decision makers (ITDMs) believe their organisation is vulnerable to a cyber-attack.

It’s not surprising to see why – for the research also showed that 8% of organisations won’t detect a cyber-attack unless 24 hours have gone by, 2% won’t realise one has happened at all, and 23% will take around an hour. In just that short period of time, information is gone and systems are compromised. And reputations may lie in expensive tatters.

The challenges around security are not only driven by digital business complexities and a growing mobile workforce – there is a dearth of robust security protocols which are known and adhered to by everyone. There needs to be more awareness around what security solutions are in place and what needs to be done across the organisation in an event of a breach. The survey found that 43% of South African enterprises had a plan in place, but that only part of the company was aware of it. Only 40% said the entire business knew of the plan and a nervous 10% either didn’t have a plan or didn’t know one existed.

While the 40% may well be ready and waiting for the daring cybercriminal to launch an attack, the rest are not. This is compounded by further research which revealed that one-fifth of employees are willing to breach security and those who are untrained or careless are the biggest threat. It is time for the business to drive compliance across the organisation and to ensure that the rules and regulations around security are clear, concise and accessible.

It is essential that the business develops strategic initiatives to combat threats to security, both internally and externally, and shows employees why these are of value. Take that dusty tome out of the drawer, get it up to date and get everyone on board. Even that guy in the C-Suite who thinks the rules don’t apply to him. They do.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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