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Nashua unveils voice service

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Nashua has introduced Nashua Voice, a service that allows its clients to make voice-over-IP phone calls. The service will enable customers to save money, record calls and host conference calls.

Office automation systems and solutions provider Nashua has introduced a new low-cost, high-quality IP-based telephony service to its growing portfolio of integrated services. Nashua Voice will be available from April 2015 at selected franchises.

This end-to-end solution allows Nashua clients to improve and enhance business communication – both internally and externally,” says Nashua Executive Head of Marketing, Lucinde de Lange. “Nashua Voice provides a host of benefits, including unrivalled scalability and integration, unique cost savings and a wide range of features.”

Nashua Voice enables customers to make and receive calls via landline or mobile phone, whether based locally or internationally, via a carrier-grade next-generation IP network. It also offers the improved ability to record calls and host conference calls.

Beyond just voice

“In an increasingly digital world where communications are often reduced to emails and instant messages, the value of face to face interaction – especially in business – can’t be discounted,” explains De Lange. “This is why our future value-added services will go well beyond voice.”

Some additional services will include Virtual Boardroom (a free teleconferencing service where participants are responsible for their own call costs), Virtual Fax and Virtual Access (an additional cost saving for owners of 0860 Share Call numbers).

Nashua Voice cuts costs by routing all call types and invoicing at pure per second billing from the first second of the call – with no minimum call charges. Web access via Nashua’s Telephone Management System is also provided for real-time monitoring and cost reporting down to extension level.

Integrated client service

“The solution allows clients to add Nashua Voice to their existing integrated solutions portfolio, with the added benefit of receiving one consolidated bill and centralised support from a single service provider,” explains De Lange.

Nashua Voice is backed by Nashua’s always-on support services including dedicated technicians, a 24/7 regional help-desks and proactive monitoring by the Network Operations Centre (NOC). The system integrates seamlessly with traditional PABXs, allowing businesses to opt for a phased migration to a full IP solution when and if required. Options using Wi-Fi or fibre are also available.

“Nashua is committed to providing best-of-breed products and services to help our clients take the leap into the digital era and fully experience the benefits of increased productivity and reduced costs – Nashua Voice is an important part of this commitment,” says De Lange.

* Follow Gadget on Twitter on @GadgetZA

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Samsung unfolds the future

At the #Unpacked launch, Samsung delivered the world’s first foldable phone from a major brand. ARTHUR GOLDSTUCK tried it out.

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Everything that could be known about the new Samsung Galaxy S10 range, launched on Wednesday in San Francisco, seems to have been known before the event.

Most predictions were spot-on, including those in Gadget (see our preview here), thanks to a series of leaks so large, they competed with the hole an iceberg made in the Titanic.

The big surprise was that there was a big surprise. While it was widely expected that Samsung would announce a foldable phone, few predicted what would emerge from that announcement. About the only thing that was guessed right was the name: Galaxy Fold.

The real surprise was the versatility of the foldable phone, and the fact that units were available at the launch. During the Johannesburg event, at which the San Francisco launch was streamed live, small groups of media took turns to enter a private Fold viewing area where photos were banned, personal phones had to be handed in, and the Fold could be tried out under close supervision.

The first impression is of a compact smartphone with a relatively small screen on the front – it measures 4.6-inches – and a second layer of phone at the back. With a click of a button, the phone folds out to reveal a 7.3-inch inside screen – the equivalent of a mini tablet.

The fold itself is based on a sophisticated hinge design that probably took more engineering than the foldable display. The result is a large screen with no visible seam.

The device introduces the concept of “app continuity”, which means an app can be opened on the front and, in mid-use, if the handset is folded open, continue on the inside from where the user left off on the front. The difference is that the app will the have far more space for viewing or other activity.

Click here to read about the app experience on the inside of the Fold.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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