Amid the COVID-19 pandemic, touch-free call interface with elevators can help protect passengers and make them feel more
comfortable. The smartphone application is designed for users to have
less contact with elevators that are equipped with the Mitsubishi
Electric Sigma AI 2200C Destination Oriented Allocation System (DOAS).
With the application, users who have passed an entrance security checkpoint can call an elevator remotely. The application displays the user’s assigned elevator and its current status, and alerts the passenger as the elevator car approaches, to assist in touch-free boarding.
Mitsubishi Electric provided the following information on features of the app:
- ID
Card Call – allows users to sync their security-issued ID cards to call
an elevator directly to their office floor upon swiping for entry into
the building
- Smartphone
Call – provides users with the option to call an elevator from anywhere
in the building and set both the arrival and destination floors in
advance
- Call
Status – tracks the status of the users’ assigned elevator in real time
and sends a notification alert to their smartphone upon its arrival
The system is equivalent to holding the elevator controls in the palm of your hand, and
eliminates the need to directly interact with the elevator fixtures,
providing additional health benefits. Users can also set a default call
mode for specific needs, for example, to request cars that are
wheelchair accessible.
“Our
goal at Mitsubishi Electric is always to provide quality and
convenience to the user,” says Chris Cole, national sales and marketing
manager at Mitsubishi Electric US’s elevator and escalator division.
“Especially these days, it’s important to be able to offer solutions to
building owners that keeps passengers from having to touch common
surfaces. We work diligently to create products that set us apart and
respond to changing user needs, and anticipate a positive response to our latest innovation.”
For more information about Mitsubishi Electric elevators and escalators, visit www.MitsubishiElevator.com.