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IBM makes AI breakthrough

A new artificial intelligence capability helps customers get answers to distributed queries as much as eight times faster than previously and at nearly half the cost

New AI transforms how companies develop, deploy and operate IT and modernise applications:

  • Project CodeNet Dataset advances AI’s inderstanding and translation of code: IBM Research is releasing Project CodeNet, a large-scale, opensource dataset comprised of 14 million code samples, 500 million lines of code and 55 programming languages, to enable AI’s understanding and translation of code. Project CodeNet is currently the largest, most differentiated dataset in its class and addresses three main use cases in coding today: code search (automatically translating one code into another, including legacy languages like COBOL); code similarity (identifying overlaps and similarities among different codes); and code constraints (customizing constraints based on a developer’s specific needs and parameters). IBM believes Project CodeNet will serve as a valuable benchmark dataset for source-to-source translation and transitioning legacy codebases to modern code languages, helping businesses speed up their application of AI. For more information, read the blog: Kickstarting AI for Code: Introducing Project CodeNet.
  • Mono2Micro helps take the pain out of cloud migration: IBM has added a new capability into WebSphere Hybrid Edition that enables enterprises to optimize and modernize their applications for hybrid cloud. IBM Mono2Micro uses AI developed by IBM Research to analyse large enterprise applications and provide recommendations on how to best adapt them for the move to cloud. It can simplify and speed up an error-prone process, which can reduce costs and maximize ROI. IBM Mono2Micro is one of IBM’s suite of AI-powered products and services that can make it faster to migrate to the cloud. For more information, read the blog: IBM Mono2Micro: Three Things You Need to Know.

Leading Brands Adopt IBM Hybrid Cloud and AI Solutions

  • IBM Watson assistant fuels Covid Response for CVS Health: IBM is collaborating with leading diversified health services company, CVS Health to help the national health care company handle a tenfold spike in call volume as the US rolls out its Covid-19 vaccination program. IBM Global Business Services (GBS) and CVS Health developed and delivered a customer care solution using IBM Watson Assistant on IBM Public Cloud in just four weeks. Infusing AI and natural language processing into the critical workflow of its telephonic customer care system, CVS Health has been able to quickly and accurately respond to a range of questions on Covid-19 from tests, to vaccines, symptoms, proof of vaccination, cost and more, freeing up human agents to handle the most complex requests. As government guidance has evolved, the team’s rapid updates have enabled the virtual agent to customize responses based on vaccine status across all 50 US states. Since launching in early January, the virtual voice assistant has handled millions of calls –a majority without human assistance –and cut call length down significantly.
  • EY and IBM create Financial Services Center of Excellence for hybrid cloud: EY and IBM have established a Center of Excellence that offers new open hybrid cloud solutions built with Red Hat OpenShift for the IBM Cloud for Financial Services. The solutions will be centred on regulatory compliance, digital trust and security, leveraging IBM technology and EY experience working with financial institutions to drive digital transformation and accelerate cloud adoption. They will be designed to address the specific and evolving requirements of financial services organizations as they transition to the cloud and transform business processes. IBM Cloud for Financial Services incorporates regulatory and compliance standards and offers a highly secure environment for financial services institutions to transact with their technology partners and customers. For more information, read the blog: 5 Things to Know About EY & IBM Center of Excellence for Hybrid Cloud 
  • New benefits to drive partner success: As part of a $1 billion investment to support its partner ecosystem, IBM unveiled new competencies, skills training, and benefits to ensure its partners succeed in an increasingly competitive market. For example, IBM has created a new competency framework to enable partners to demonstrate expertise, technical validation, and sales success in specialized areas such as hybrid cloud infrastructure, automation and security. IBM ecosystem partner Tata Consultancy Services (TCS) has already achieved competencies for building an industrial and manufacturing AI solution for data scientists and AI developers. To further its investment in ecosystem partners, IBM is also expanding availability of its Cloud Engagement Fund (CEF), to all partner types, whether they build on, service, or re/sell IBM technology. CEF provides investment through significant technical resources and cloud credits for partners to help migrate customer workloads to hybrid cloud environments. IBM’s collaboration with Siemens Digital Industries Software is just one example of how the CEF is helping IBM partners scale. Through this joint initiative, Siemens will apply IBM’s open hybrid cloud approach, built on Red Hat OpenShift, to extend the deployment flexibility of MindSphere, the industrial IoT-as-a-service solution from Siemens. For more information, read the blog: IBM Announces New Benefits to Drive Partner Success as Ecosystem Momentum Accelerates.

Go to the next page to read how quantum computing is going to be available to more businesses in future.

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