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Embrace of M2M offers big boost to transport business

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The transport and logistics industry could improve their operation systems should they consider entering the telemetry market and embracing Machine-2-Machine (M2M) technology. This is according to GREG HATFIELD of MTN Business.

The steady growth of the Machine-2-Machine (M2M) industry has been triggered by the need to improve operation systems and delivery of services in a manner that would catapult the industry into the next level of quality assurance.

This can be achieved through, and not limited to, tracking goods in transit, monitoring and maintaining vehicle and driver safety, as well as increasing the reliability and efficiency of fleets especially given the recent spate of accidents in the transportation industry.

The success of the recent MTN Business Mind2Machine Challenge highlights some of the opportunities available for various industries to save on operational costs and to capitalise on potential growth. Entrepreneur Moses Joseph Mayimela emerged as one of the winners of the challenge through his prototype monitoring system that allows for the tracking of perishable and non-perishable goods that are being stored in fridges and transported by vehicles over long distances.

The system provides an early warning prompt to help ensure that the goods arrive to their intended destinations in good condition.

According to Frost & Sullivan, South Africa’s vehicle telematics will grow at a yearly rate of 12.5% from 2014 to 2021, with the telematics market penetration projected to reach 17% by 2018.

While KPMG states that technology is not embraced in the logistics space in South Africa and this is one of the challenges facing the industry. The company advises that measures should be put in place to strengthen the links in the logistics where there are deficiencies.

If embraced and implemented properly, M2M has numerous abilities to provide South African fleet managers with useful information regarding fuel usage, routing, and vehicle diagnostics, thereby saving fuel, lengthening vehicle lifespan and increasing efficiency – all of which reduce operating expense.

These are some of the benefits, but M2M technology can do more than that for industries across the board.

More specifically, M2M can optimise the logistics of planning the routes of trucks and the different deliveries a fleet must accomplish, ensuring that the loads are transported in a timely manner with the fewest kilometres driven.

Fleet managers can also monitor vehicle performance and handle vehicle maintenance scheduling, ensuring that all vehicles are being driven in good condition and reducing maintenance costs and breakdowns.

MTN Business encourages transport and logistics businesses to earnestly consider embracing M2M technology holistically in order to compete in the tough economic conditions and be competitive.

With the continent attracting international investment interest, the spotlight continues to be on the Machine-to-Machine solutions that drive sustainable growth and capitalise on the power of a bold new digital world.

MTN Business’ tailored offerings are in line with the company’s strategic intent of refining traditional product offering as well as actively developing new opportunities to ensure that MTN continues to inspire and enable the growth of its clients.

* Greg Hatfield, General Manager for Products and Solutions at MTN Business South Africa

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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