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Brewing giant gives blockchain to African farmers

AB InBev Africa and BanQu are empowering farmers through a non-cryptocurrency application of blockchain technology.

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Zambian Cassava famers in the AB InBev value chain are able to keep a record of their produce sales and receive cash through the Blockchain mobile money solution

AB InBev Africa and BanQu have roped in blockchain technology to uplift smallholder farmers in the global brewing giant’s supply chain. The companies say they are expanding financial inclusion and empowering more people across the continent, while also giving AB InBev better line of sight of its supply chain, helping it intervene to make sure that farmers also have the resources they need.

It has rolled out a blockchain solution developed by US-based fintech company BanQu, which has developed a non-cryptocurrency blockchain platform designed to provide an economic identity for people around the world. It is geared especially to those working at the tail end of supply chains and who are economically disconnected. This technology enables farmers in the AB InBev value chain to have line of sight of their barley, sorghum, and cassava sales, and receive cash through a mobile money solution.

Initially launched through a pilot project in Zambia in August 2018, a second implementation was unveiled earlier this year in Uganda, through Nile Breweries Limited. Since then, 1200 farmers have signed up on the BanQu blockchain platform. The farmers have access to full accounting information, such as sales price, volume sold, and payment information, made available via SMS. They also have records that they can take to the bank, allowing them access to credit and form a verifiable economic identity.

This possibility is realised through an immutable digital record of their financial transactions, through BanQu’s Dignity Through Identity solution.

Another benefit to AB InBev’s smallholder farmers, which has recently been made available by BanQu, is the integration of mobile money, which means that farmers do not have to walk around with cash that could be stolen. Instead, they can store money, pay bills or send remittances online directly through the free, secure platform.

“Most people have a rudimentary understanding of blockchain because it is the platform that enables Bitcoin transactions,” says AB InBev’s Solutions Africa director of innovation and analytics, Sameer Jooma. He says that BanQu’s solution can be applied to almost any industry.

Says BanQu co-founder and CEO Ashish Gadnis, “BanQu connects people to global supply chains, enabling them to do business with brands, organisations, and governments. Almost 2.7 billion people across the globe don’t have access to credit or other banking services, because they don’t have what we call an economic identity – the data record of their financial position. BanQu seeks to solve this dilemma by providing auditable financial records, which are bankable, allowing more people to participate in the global economy.”

The partnership also gives AB InBev Africa better visibility of farmers in their supply chain, and the Group can easily see how much, and when, a farmer was paid, as well as track produce from the farm to the brewery through geo-location tags.

Now that the farmer is connected, AB InBev Africa can also connect with farmers to ensure that they receive training and resources.

Successive roll outs in Uganda, India, and Brazil have since taken place, making Brazil the fourth market where BanQu will assist AB InBev in reaching the global brewer’s 2025 sustainability goals.

Jooma says: “Over the last year, through BanQu implementations, we have touched more than 4000 farmers in our supply chain in four markets across the world. Through this work, we are helping to create an economic identity for our famers, which enables them to access financial services. This will ultimately allow farmers to grow their business and improve the livelihoods of their families and communities.”

AB InBev has also invested in BanQu, advancing an undisclosed amount to ZX Ventures, the company’s global growth and innovation group, in June this year.

“Our investment in BanQu is an investment in our future through empowering our farmers,” says Jooma.

lockchain platform designed to provide an economic identity for people around the world. It is geared especially to those working at the tail end of supply chains and who are economically disconnected. This technology enables farmers in the AB InBev value chain to have line of sight of their barley, sorghum, and cassava sales, and receive cash through a mobile money solution.

Initially launched through a pilot project in Zambia in August 2018, a second implementation was unveiled earlier this year in Uganda, through Nile Breweries Limited. Since then, 1200 farmers have signed up on the BanQu blockchain platform. The farmers have access to full accounting information, such as sales price, volume sold, and payment information, made available via SMS. They also have records that they can take to the bank, allowing them access to credit and form a verifiable economic identity.

This possibility is realised through an immutable digital record of their financial transactions, through BanQu’s Dignity Through Identity solution.

Another benefit to AB InBev’s smallholder farmers, which has recently been made available by BanQu, is the integration of mobile money, which means that farmers do not have to walk around with cash that could be stolen. Instead, they can store money, pay bills or send remittances online directly through the free, secure platform.

“Most people have a rudimentary understanding of blockchain because it is the platform that enables Bitcoin transactions,” says AB InBev’s Solutions Africa director of innovation and analytics, Sameer Jooma. He says that BanQu’s solution can be applied to almost any industry.

Says BanQu co-founder and CEO Ashish Gadnis, “BanQu connects people to global supply chains, enabling them to do business with brands, organisations, and governments. Almost 2.7 billion people across the globe don’t have access to credit or other banking services, because they don’t have what we call an economic identity – the data record of their financial position. BanQu seeks to solve this dilemma by providing auditable financial records, which are bankable, allowing more people to participate in the global economy.”

The partnership also gives AB InBev Africa better visibility of farmers in their supply chain, and the Group can easily see how much, and when, a farmer was paid, as well as track produce from the farm to the brewery through geo-location tags.

Now that the farmer is connected, AB InBev Africa can also connect with farmers to ensure that they receive training and resources.

Successive roll-outs in Uganda, India, and Brazil have since taken place, making Brazil the fourth market where BanQu will assist AB InBev in reaching the global brewer’s 2025 sustainability goals.

Jooma says: “Over the last year, through BanQu implementations, we have touched more than 4000 farmers in our supply chain in four markets across the world. Through this work, we are helping to create an economic identity for our farmers, which enables them to access financial services. This will ultimately allow farmers to grow their business and improve the livelihoods of their families and communities.”

AB InBev has also invested in BanQu, advancing an undisclosed amount to ZX Ventures, the company’s global growth and innovation group, in June this year.

“Our investment in BanQu is an investment in our future through empowering our farmers,” says Jooma.

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Building Africa’s Century

The 4th industrial revolution will be on the agenda of this week’s Gartner IT Symposium in Cape Town. Doug Woolley, GM of Dell Technologies South Africa, ponders its meaning for Africa

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Is this Africa’s Century, as President Cyril Ramaphosa said at the recent WEF on Africa gathering? I believe so. The event made solid headway in charting a course forward for African-centric solutions to our challenges. 

Technology featured often in discussions and the 4th Industrial Revolution was a central theme. Many of the outcomes also tied to a more connected digital world. But those are the broad strokes. What happens next?

An important avenue can be found in all the individual investments made inside societies, such as broadband. The spread of connectivity is in part due to telecommunications firms being mandated by the Government to reach rural and under-serviced communities. But the major momentum behind broadband stems from demand. From individuals to enterprises, a hungry broadband market has helped South Africa become much more connected.

This paradigm applies to other technology investments as well. All of them add up to support the ideas and advancements that were discussed at WEF on Africa. The need for better services and performance through technology stokes the Fourth Industrial Revolution’s engine. Every network, every datacentre, every smartphone is a piece of the puzzle that will create Africa’s Century.

We are further along the curve than most people realise. If I can judge a country’s potential based on how digitally mature its organisations are, then South Africa is not in bad shape. Earlier this year, the annual Dell Technologies Digital Transformation Index ranked South Africa in the top ten, ahead of most developed nations. The investments made by the Public and Private sectors are taking root. 

It may not make headlines, but all these individual ambitions pointing in the same direction are building the change we all want to see.

This brings me to the Gartner IT Symposium Xpo, the business-technology event taking place at the Cape Town International Convention Centre from 16 to 18 September. If WEF on Africa challenged for solutions at a high level, then the Gartner Symposium is where those individual investments come into play.

The nitty-gritty of the 4IR era will be on the Symposium agenda. Research by World Wide Worx on the uptake of 4IR technologies among South African enterprises will be presented tomorrow (Tuesday) by one of the company’s data analysts, Bryan Turner.

I also anticipate discussions about multi-cloud. Cloud has grown tremendously as African organisations saw the progress that came with investing in it, connectivity and data – the core ingredients of the 4IR era. Now they are looking ahead to what can be done next: that multi-cloud is on the agenda shows how Africa’s technology capability is growing.

Unified workspaces will be another good conversation topic. What happens in the office doesn’t stay in the office. Our technology habits follow us home and, more often, our home habits follow us to the office. This makes perfect sense, because 4IR is primarily about people being empowered by technology. Our workplace technology habits are microcosms of our overall use of technology.

Multi-cloud is the ‘infrastructure’ of the 4IR conversation and the workplace is where these technologies deliver some of their value. Considerable buzz is growing around unified workspaces, which make office environments more manageable and secure while reshaping them to fit the needs of modern employees.

Stop by the Dell Technologies stand and see how we’re helping create that momentum with multi-cloud, unified workspaces and through many other channels, including skills development and supporting SMMEs to grow.

How do we create Africa’s Century? Through those individual investments that collectively stoke the engines of our country and continent. It’s not just for the big players: 4IR can provide for every organisation regardless of size. Those investments are investments in the future of Africa.

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PayPal pictures how the future will be won – or lost

By AAYUSH SINGHANIA, director of Commercial Operations for PayPal Cross-Border Trade Markets

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There’s no doubt that technology has already re-shaped the way the world thinks about buying and selling. Who would have thought twenty years ago that people would be shopping on their phones?

Despite the huge changes to the shopping experience in recent years, it’s important to understand that we are only part-way through this journey. We are in the midst of the fourth industrial revolution, and as technologies continue to advance, and we as a society adapt our behaviours, new opportunities and risks will present themselves to merchants of all sizes.

Here is where I see the future of commerce being won and lost, as we continue on this technology journey:

Meeting ever-increasing demand for personalised experiences

We’ve already witnessed the transition of commerce from brick and mortar to the web, and then from the web to mobile. The next phase of internet-connected devices will make commerce even more contextual whereby anything you can interact with can be a platform for commerce. Imagine being able to point your phone at your best friend’s shoes, and almost instantly they are in your shopping cart, ready to be delivered to your home?

Mobile has already made shopping an “all the time” activity and has given us a taste of what it’s like to have hyper-personalised experiences. While a consumer walking into a retail store is limited by physical space, the online world offers an unlimited shelf for merchants to deliver tailored customer experiences. Looking ahead, innovations in artificial intelligence and machine learning hold great promise to further deliver on this hyper-personalisation, by being able to learn about who a consumer really is as a person and their individual preferences.

As a result of this evolution, customers have moved from being surprised and delighted by personalised experiences to expect them in every context. Many customers, for example, now get frustrated when they receive advertisements for products that they’ve already bought, or have no interest in. This shift has made it critical for merchants to avoid delivering homogenous experiences to shoppers who demand personalised interactions across all contexts. In doing so, it’s important that merchants find a balance between personalising their offerings and ensuring consumers don’t feel their privacy is being invaded. Shoppers want to feel like a brand understands them, but isn’t stalking them, particularly in the wake of several high-profile data breaches.

Closing the consumer fulfilment gap to deliver seamless experiences

With new advancements in technology comes the ability to create seamless customer experiences that narrow the gap between customer desire and fulfilment. Gone are the days where shoppers decided to purchase an item and they were happy to wait a week to receive it – for many, two-day shipping still isn’t quick enough. The invention of the internet meant people could shop from home, and recently we’ve seen this evolve further where consumers prefer to shop on-the-go via mobile.

The big question is, what’s next? We’re already seeing the growth of commerce through technologies like AI-enabled voice assistants and virtual reality, so it’s critical that merchants keep pace with innovations that enable them to close the gap between desire and purchase in a delightful way.

At the end of the day, businesses need to remember that the act of filling up a cart and the process of checking out is not the fun part of making a purchase – these are points of friction – and technology is the answer to removing these frustrations for customers.

Managing customer reactions to technology disruption

Every tech disruption in its early days delivers excitement, fear, anxiety and doubt – not necessarily in that order. We all go through a phase of tech humanisation, because technology grows as we do – and we help shape the development of new solutions.

Technology has been used for good and bad, and technology that causes eye-raising experiences at the start will generally normalise in time. Remember the first video cameras on phones? As people learned how to use the technology, content got posted that shouldn’t have. Everything from the telephone, to radio and the television all caused concern and were initially criticised when first introduced to the public, but with time they’ve become part of our everyday lives.  As technology evolves, companies learn from it, and the acceptance and humanisation of technology will take place for both consumers and merchants as new innovations are applied to the world of commerce.

Merchants need to have a mindset that’s focused on being a customer champion, while recognising that customers need to adapt to new technologies in their own time. To do this, businesses must leverage technology to build the right features that aren’t intrusive, but geared towards helping people, and respect the customer’s choice to turn technology on or off.

Technology innovation will continue to re-shape commerce in the years ahead, with the potential to deliver new growth opportunities for merchants, and offering customers more choice, convenience, value and instant gratification. In a broader sense, these innovations can also help promote employment by breaking down traditional barriers to buying and selling. For merchants, the opportunities will arise, they just have to know how to take advantage of them in the right way.

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