While businesses in Sub-Saharan Africa have steadily been adopting 3rd platform technologies, many are adopting disruptive technologies that enable them to enhance the way they engage with customers, writes MERVIN MIEMOUKANDA, at IDC.
While businesses in Sub-Saharan Africa have steadily been adopting 3rd Platform technologies such as cloud, mobility, big data analytics and social business, there has now been a shift in focus towards the uptake of innovation accelerators. These innovation accelerators are disruptive technologies that enable companies to enhance the way they engage with customers and deliver services and experience, as they move to transform their business operations.
At IDC, we define the core innovation accelerators as the Internet of Things (IoT), cognitive systems, 3D printing, robotics, next-generation security and augmented or virtual reality. The adoption of these solutions varies significantly across the region, but already South Africa, Kenya and Nigeria are emerging as early adopters. Discussions with CIOs in the region show that market awareness is increasing, which has translated into a wide range of exploratory activities to evaluate their viability.
Interest in innovation accelerators is growing
Public sector entities in the region have been leveraging ICT to address service delivery challenges. The Presidential Digital Transformation of Government programme in Kenya, for example, has prioritised the launch of a national digital registry, a citizen service portal and a government shared services up, with the objective to expand eGovernment services to half the Kenyan population in 2017. These efforts are resulting in government investment in 3rd Platform and advanced IoT technologies.
Smart cities are also a potential driver for adoption. Many governments in the region have undertaken highly ambitious smart city projects, such as Konza Technology City in Kenya and several smart city projects in South Africa. Innovation Accelerators figure prominently in such projects, particularly IoT technologies, with some municipalities already using IoT to improve traffic flow, reduce accidents and crime, and thus helping to boost tourism and better market their cities as smart choices for foreign investment.
In the private sector, businesses looking to transform their operations, improve customer experience and devise new business models are deploying innovation accelerators to achieve that. Already technologies such as IoT, wearables and drones are being adopted across different verticals. One example is the short-term insurance industry where insurers reward customers with lower premiums if they allow them to track their driving behaviour through telematics.
What is holding wide-spread adoption back?
High connectivity costs, coupled with low-quality telecom networks and limited network coverage continues to prohibit the widespread adoption of IoT in some Sub-Saharan African countries. Ineffective data protection regulations are also a major challenge in certain countries in the region and security remains a concern, particularly where innovation accelerators that share content and data across multiple platforms are concerned.
The high cost of hardware is another limiting factor, as the slowdown of many economies in the region has resulted in organisations reprioritising their IT spend and only making minimal investments in IT infrastructure. Other major hindrances include a lack of regulations or stringent laws, especially regarding drones, limited awareness, unreliable power supply and data privacy regulations.
Where to from here?
IDC believes there is a need to educate both customers and partners about innovation accelerators as many people in the region are still trying to understand the concepts behind them, particularly when it comes to cognitive systems and virtual reality. Vendors must also invest in application development skills and in skills development programmes for partners that will market innovation accelerators.
With the cost of augmented reality and robotics so high, vendors will need to showcase the total cost of ownership and return on investment of these technologies. Furthermore, they need to lobby governments to create regulations that support the uptake of innovation accelerators.
Finally, in terms of next-generation security, partnership and ecosystems will be key to providing a compelling value proposition and customer security teams must be confident that they can guarantee acceptable levels of risk to business operations when deploying disruptive technologies.
* Mervin Miemoukanda, Senior Research Analyst: Software and Market Intelligence in Africa at International Data Corporation
Africa gets broadband boost
ITU and Nexpedience, a supplier of proprietary point-to-multipoint broadband infrastructure, are partnering to bring broadband access to Africa.
Under the terms of the deal, Nexpedience will provide 180 new Expedience base stations worth USD 1 million, to be deployed in six nations across the continent. The first nation to benefit from the new infrastructure is Burundi, with deployments also planned for Djibouti, Burkina Faso, Mali, Rwanda and Swaziland.
Designed to withstand extreme meteorological conditions and capable of providing up to 32 kilometres of sector coverage, Nexpedience’s base stations have been specifically designed for rural deployment.
ITU’s Wireless Broadband Network in Africa project aims to develop and implement wireless broadband connectivity and applications that will provide free or low-cost digital access for schools, hospitals, and under-served populations in rural and remote areas Africa-wide.
At the signing of the agreement in Geneva, Brahima Sanou, Director of ITU’s Telecommunication Development Bureau (BDT) emphasized the need to make developing countries part of the global broadband revolution: ‚”This partnership represents another important element in ITU’s efforts to bring broadband technology to the world even in the poorest nations. I am confident that this new partnership will accelerate broadband uptake right across the African continent, bringing the power of high-speed connectivity to users everywhere, from big cities to small villages.‚”
Kiriako Vergos, CEO of Nexpedience said: ‚”Giving access to broadband technology to underserved populations in Africa is of great importance to us. There are enormous benefits to be derived from a ‚’broadband-seed’ deployment strategy, and we decided to partner with ITU because we know that the organization has the team in place to get it done.‚”
ITU Secretary-General Dr Hamadoun Tour√© said the new agreement is a ‚”major step forward in getting Africa connected‚”. Dr Tour√© led the establishment of the Broadband Commission for Digital Development in 2010, which has the aim of putting broadband at the heart of the global development agenda.
Nokia backs tech hubs for developing world
Nokia, AppCampus and infoDev are collaborating with mobile innovation hubs across Africa, Asia and Latin America to act as scouts for local talent.
Nokia, AppCampus and infoDev, a global innovation program of the World Bank, have announced a collaboration with mobile innovation hubs across Africa, Asia and Latin America – a move that will empower these hubs to act as scouts and agents for local talent, fast-tracking their access to AppCampus funding.
AppCampus was established in 2012 as a mobile application accelerator program managed by Aalto University in Finland. With an 18 million euro joint investment between Microsoft and Nokia, the aim is to foster mobile application development on Windows Phone and any other Nokia platform.
The announcement earmarks part of that investment fund for twenty six awards per annum for the best mobile innovation ideas to be made via the mobile innovation hub network, starting with infoDev’s mobile application labs in South Africa, Kenya, Armenia and Vietnam, as well as mobile application laboratories in Egypt (TIEC), Nigeria (CC Hub) and Mexico. The value of each award ranges from 20,000 Euro (US$ 26,000) to 70,000 Euro (US$ 90,000) depending on the complexity of the solution or business model behind the idea.
‚”By working jointly with the mobile innovation hubs, we are able to connect more effectively with local developers in emerging markets and provide support in terms of funding, especially for locally relevant innovations,‚” says Pekka Sivonen, Head of AppCampus. ‚”Although the criteria to access the AppCampus funding remains the same, with ideas needing to be original, competitive and scalable, the advantage is faster processing and the mentorship provided by these innovation hubs.‚”
The hubs and mLabs will be responsible for scouting talent and vetting ideas to be submitted to the global pool. infoDev’s mLabs foster regional entrepreneurship, employment and competitiveness by providing open spaces where developers can find training, mentoring, technical expertise and access to financing. In a short time, mLab-supported startups have brought over 120 commercial apps to market The best new entries from this network will compete against each other each quarter for the available awards.
‚”Nokia, working closely with infoDev, has supported the establishment and operation of a number of mLabs across emerging markets in support of local developers,‚” says Jussi Hinkkanen, vice president corporate relations for Nokia Middle East and Africa. ‚”The AppCampus collaboration showcases our commitment to strengthening the growing mLab network around the world and infoDev’s vision of supporting emerging market entrepreneurs in conquering local, regional and global markets‚”.
The official launch of the program took place during the mobile stream at the Global Forum on Innovation & Technology Entrepreneurship in East London, South Africa, organized by infoDev and the South African Department of Science & Technology. A key theme of the Forum is how innovation can lead to high-growth entrepreneurship which creates sustainable jobs. Valerie D’Costa, infoDev’s Program Manager says, ‚”The AppCampus initiative fits with the philosophy of infoDev of supporting innovative entrepreneurs from developing countries. We want to support those who can excel with some level of mentorship, skills training and seed financing. We provide potential job-creators better access to markets, which is what we are all about.‚”