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Apple Pay comes to FNB

FNB cards is now available to Apple Pay users, enabling iPhones and Apple Watches to be used in store as tap-to-pay devices.



Apple Pay is now available from FNB, with the bank saying more than one million of its customers use the iOS version of the FNB App, meaning they can now add their card to Apple Pay or open the Wallet app to add FNB cards.

FNB payments executive Raj Makanjee says the bank is witnessing a wave of contactless payments adoption by its credit, debit and Fusion cardholders. 

“In March and April this year, FNB customers consecutively made over 30-million contactless transactions, topping R10-billion each month,” he says. “We’ve invested additional time and resources to significantly transform our card issuing systems for a seamless introduction of world-class payment solutions.”

Chris Labuschagne, CEO of FNB Card, says: “Apple Pay will further accelerate the adoption of contactless payments for customers and it is available to all FNB customers with compatible Apple devices. Once Apple Pay is set up on the device, it can be used immediately to make safe and secure payments.  Our customers can add their Virtual Card via the FNB App and make a purchase using Apple Pay which provides customers with digital led flexibility and control via the FNB App, while benefiting from great rewards. To date, we have well over 300,000 FNB Virtual Cards on our new issuing platform with over R600 million in spend, and Apple Pay is the latest customer-centric digital feature.”

To set up Apple Pay on iPhone using the FNB App, customers select ‘Cards’, choose to create a new Virtual Card specifically for Apple Pay or select an existing Virtual Card, then select ‘Add to Apple Wallet’ and follow the instructions. Customers can also use Apple Pay on the iPhone, iPad and Mac, to make purchases in apps or on the web without having to create accounts or repeatedly type in shipping and billing information.

Apple Pay can also be used to make payments in apps and on Apple Watch. Customers receive all the rewards and benefits offered by FNB’s cards, including eBucks and purchase protection on qualifying transactions.

When customers use a credit or debit card with Apple Pay, the card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted, and securely stored in the Secure Element, an industry-standard, certified chip designed to store the payment information safely on the device.