RocketNet Probe
RocketNet’s Probe application
allows its users to diagnose slow Internet connections.
It is designed to take the
guesswork out of diagnosing an internal network and points to the exact issue
at hand. Most ISPs will tell customers to reboot their routers in the hope this
will solve their issues, but downloading this app is claimed to save customers
both time and money through its operational efficiency.
The app was developed by Canadian based company RouteThis, to change the customer support experience for both support agents and customers.
With RocketNet Probe, users and agents are able to work together to diagnose the cause of slow Internet connections and remedy the issues to get to the expected level of performance. In addition, customer service agents can securely, remotely and anonymously access customers’ routers to configure their full internal networks.
RocketNet Probe works with any ISP
and is not an exclusive service to RocketNet customers.
Platform: Android and iOS
Expect to pay: A free download
Stockists: Visit RocketNet here for downloading instructions.
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