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Amazon Connect

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Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost was recently announced.

Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. Setting up a cloud-based contact center with Amazon Connect is as easy as a few clicks in the AWS Management Console, and agents can begin taking calls within minutes. There are no up-front payments or long-term commitments and no infrastructure to manage with Amazon Connect; customers pay by the minute for Amazon Connect usage plus any associated telephony services.

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Amazon Connect

Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost was recently announced.

Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. Setting up a cloud-based contact center with Amazon Connect is as easy as a few clicks in the AWS Management Console, and agents can begin taking calls within minutes. There are no up-front payments or long-term commitments and no infrastructure to manage with Amazon Connect; customers pay by the minute for Amazon Connect usage plus any associated telephony services.

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World of Warcraft: Battle for Azeroth Cinematic Trailer

Champions of the Horde and the Alliance, prepare for a new challenge as a range of new content is available in World of Warcraft: Battle for Azeroth, including the expansion’s first raid, Uldir; the first Mythic Keystone dungeon season and Rated PvP season; and the start of the Warfront cycle.

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Lenovo ThinkSmart Hub 500

The Lenovo ThinkSmart Hub 500 is a Skype Room Systems device that manages collaboration within modern meeting rooms. The Lenovo ThinkSmart Hub 500 tackles conference room complexities and helps companies embrace the digital transformation of modern workspaces. With the ability to simply connect remote and local participants to Skype for Business meetings and shared content, it eliminates the hassle of sharing personal laptop screens and messing about with cables. Developed in cooperation with Microsoft, the ThinkSmart Hub 500 is an all-in-one device, with a 360-degree rotatable 11.6-inch display, that runs Microsoft Windows 10 IoT Enterprise and uses Logitech cameras.

The Lenovo Smart Hub 500 is priced from R30,000 to R35,000, depending on the type of Logitech camera selected. It is available through all Lenovo’s PCG distributors, including Axis, and can be bought online on Takealot

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