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How to make cities smart – and sustainable

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When building sustainable cities, it is vital to first understand the difference between a smart city and a sustainable city, says MARK WALKER, associate vice-president of IDC sub-Saharan Africa, Middle East and Turkey.

According to Mark Walker, associate vice-president of IDC sub-Saharan Africa, Middle East and Turkey, a smart city can be defined as a city that is completely connected and where that connectivity is used to enhance communication, security, the movement and monitoring of people and interdepartmental communications to name a few. “It’s basically the Internet of Things as applied to a city,” he says. A sustainable city, on the other hand, implies that these elements are in place, that it continues and is not a once-off project.

 “The problem with the consequent smart city is that it requires many systems to be working together and often what happens is that ‘smart parts’ are implemented as point-in-time projects and they’re not sustainable,” says Walker. “A sustainable smart city is where the parts are ‘smart’, integrated and they continue working.”

He cites Nairobi as an example, where there is a smart city concept specifically around traffic management, but because it is not integrated with other parts of the city, it is not as effective as it could be, making the sustainability of the system questionable.

An integrated approach is crucial

For better understanding, Walker provides the example of the electricity billing process. “Similarly, when a city provides electricity to citizens, there are multiple players involved in the transaction. It is the electricity supplier, the consumer and the municipality involved. In a smart city, all the billing is connected and the consumption patterns are understood. So, if a person misses a payment, for instance, but their supply has been constant over time, the city can see that question why they haven’t paid and relate that back to consumption,” Walker says. He adds that active metering services would allow municipalities to be a lot more precise in terms of provisioning and managing electricity, enabling them to also detect fraud. “If people are compromising their meter to get free electricity, the city can detect major discrepancies in consumption. That’s an example of a smart city solution, but if there isn’t integration between the billing department at the municipality and the supplier, it can’t happen.”

Walker believes that while there is some level of awareness and understanding of the value of a smart city, poor execution and implementation is standing in the way of it becoming a reality, with the two biggest pitfalls being budget and political will. He says that Gauteng came close with the 2010 Soccer World Cup, but only on the aspect of security. “That was an example, to a degree, of how a smart city can work. There was an understanding of the ticket sales, where the people would be moving from time to time, which enabled the synchronisation of traffic flow and availability of services. This was as a result of coordination between government and the citizen and also with enterprise and making that work together. So, there’s an understanding of smart cities, but it is also limited. People get the picture and they like the picture, but the execution and the implementation are still a long way off.”

It’s a full-time responsibility

While both public and private sector have a role to play, solid planning is crucial to successful smart city implementation. “Ideally, it would be government-led or city-led, but that should be a specific responsibility and not a sub responsibility. It’s not a case of it just being a sub-set of the CIO or the City Manager’s responsibilities. There has to be a person with serious decision-making power to drive the project and this person has to be able to work across various functions within the city to ensure all the elements are brought together from ICT to logistics, from process to people. A smart city is a much broader discussion than just technology.”

With South Africa already facing service delivery protests on a regular basis, smart cities could alleviate many of the challenges and improve citizen satisfaction. “Government service delivery will immediately be improved, without a doubt,” says Walker. “The problem is that there is a massive degree of transparency that comes with a smart city and government departments or municipalities might not necessarily be ready for that level of transparency.”

Moving beyond just the conversation

From a technology vendor perspective, the conversation around smart cities has started, but it is still at the very first stages of promotion, advertising what it is and defining smart cities. We are still at the start of the education phase. “We haven’t even moved into the prioritisation and execution phases yet. There is also the risk that smart cities can become like cloud and big data, just another ICT hype cycle.”

Walker believes that the country is now at a point where it must define what smart cities are, what benefits they can bring to both local government and citizens and how to then prioritise and implement the right solutions to derive the most benefit from the investment. “The final step is then to determine how you coordinate all the priorities to ensure you deliver a smart city, that you can afford, implement and sustain,” he says.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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MWC: Next generation of inflight connectivity to be unveiled

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Next week at Mobile World Congress, the Seamless Air Alliance will reveal progress on its mission towards enabling the next generation of inflight connectivity. This follows a significant start for the Alliance, which has seen membership increase five-fold since the first meeting in June of last year. The Alliance has a new research laboratory setup and continues progress through its three working groups, writing specifications for the technology, requirements, and operations.

These developments represent a huge leap towards the goal of making connectivity as easy and enjoyable in the skies as it is on the ground. Appearing as part of the Airbus stand (Hall 6, stand 6G34), the Seamless Air Alliance will reveal specification topics that have been completed and published to its membership.

“The passenger experience with inflight connectivity remains one of the great technology challenges. From Day One we have been determined to deliver on our mission to bring industries and technologies together to make the inflight internet experience simple to access and a delight to use,” said the Alliance’s Chief Executive Officer, Jack Mandala.

“I have been tremendously encouraged by the enthusiastic and committed response we have seen and the widening areas of expertise we can call upon as more and more companies and organisations continue to join us,” he added.

Announced during MWC 2018, the Seamless Air Alliance has since grown to twenty-three membercompanies with more than one-hundred key personnel from across the membership participating in its three working groups, with numbers continuing to increase.

The Seamless Air Alliance was created by founding members Airbus, Airtel, Delta Air Lines, OneWeb and Sprint, and quickly joined by Air France KLM, Aeromexico, and GOL Linhas Aereas Inteligentes and global technology leaders including Astronics, Collins Aerospace, Comtech, Cyient, iDirect, Inmarsat, Intelsat, Latecoere, Nokia, and Panasonic. 

Today, the Alliance is pleased to announce five additional new members: Adaptive Channel, Etihad Airways, GlobalReach Technology, Safran, and SITAONAIR.

“We are extremely pleased to have these companies join and be a part of the companies driving the next generation of connectivity.” said Mr Mandala.

The Seamless Air Alliance will enable travelers boarding any flight, on any airline, anywhere in the world, to use their own devices to automatically connect to the Internet with no complicated login process nor paywall to scramble over.

The Alliance is also announcing the release of a new research study on the economic benefit of standardization on the inflight connectivity market at Mobile World Congress. This report is available for download at https://www.seamlessalliance.com/publications/

The Alliance is moving rapidly towards an expected demonstration of the technology later in 2019 and anticipates massive interest in Barcelona from the whole communications eco-system.

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