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We can change the world

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Michael Dell kicked off this year’s Dell EMC World by saying the tools for a digital transformation are out there and it is up for companies to grab the bull by the horns and make the change, writes DOUG WOOLLEY, Dell EMC GM: South Africa.

“You are some of the world’s greatest organisations and you are leading through a time of unprecedented change and opportunity. This is your show. It’s about how you are changing the world: reshaping industries, reinventing processes, transforming your organisations to shape your future.”

With those words, Michael Dell started his keynote at Dell EMC World, held in Las Vegas. This year more than 13,500 people attended the event, ready to learn how they can take their transformations forward.

To me it served as a reminder of what we can do and what is at stake. Later, back in South Africa, I spoke to renowned analyst Arthur Goldstuck, who also attended Dell EMC World 2017. He said something very true and crucial: there are no more excuses. The future is being built on digital transformation. The tools and platforms are out there. What remains is for companies and countries to grab the bull by the horns and make the change.

I completely agree with him. But it is easier said than done. Many still struggle to start and maintain the journey to this new era. That’s because it is a fundamental challenge. Digital transformation is not a bolt-on to a business. It starts at the foundation and works its way through the entire organisation. It is both top-down and grassroots. It is corporate, functional and operational. The business vision remains intact, but everything about how it will realise that vision changes. This is a daunting shift.

That problem stayed with me long after the event. Dell Technologies, which emerged from the highly successful combination between Dell and EMC, is an undeniable leader in this transformation. The high utilisation of our services and solutions prove that. But this brings a certain responsibility as well: if we expect the world to change, we must help lead and define that change. Our customers – current and future – look to us for guidance. What I have to ask is how can Dell EMC be a partner for South Africa’s digital transformation?

IT maturity is key. You can’t simply flip a switch and digital magic appears. But it shouldn’t be as complicated and daunting as it appears either. The primary outcome is to get businesses away from the burden of technology procurement and maintenance, and back to what they do best. In the Dell EMC hallways we call this Radical Infrastructure Simplicity. Through a variety of products, we are equipped to create the digital foundations businesses can build on.

An often-cited example is our Hyper-Converged Infrastructure, which deliver turnkey systems ready for digital services to be deployed on them with the littlest of fuss. But we need to go further, which is why Dell EMC has introduced elastic financing models such as Financial Services Flex. We don’t want upfront costs to drain your digital ambition, so we have designed industry-first financing solutions that cater for every type and size of business.

Another example, announced at the Las Vegas gathering, is PC-as-a-Service. This unique offering takes advantage of Dell EMC’s leading consumer devices to equip staff with top computer systems without the hefty capital layout. Let’s be honest: change is not cheap and this is keeping many companies, particularly smaller businesses, from transforming. Both of the aforementioned services are here to take that pain away.

It is obvious that I want to promote what Dell EMC offers the market. But this is not my primary goal. That question of how we can help accelerate digital transformation in South Africa remains the brass ring. I am just fortunate to lead the local office of a very dynamic and progressive company.

Dell EMC has a vast ecosystem, and is rich for its extensive investments in consultation, methodology research and toolsets. We were early evangelists for cloud and pioneers of cloud management and infrastructure. Today that expertise spans across seven major companies, modernising data centres, improving security, driving virtualization and much more. Whether you need a turnkey upgrade of your servers, develop your Internet of Things strategy or place the best devices in the hands of employees, we’ve thought about the challenges and created solutions for you to consider.

This commitment goes beyond product. One of the most exciting announcements I saw at Dell EMC World 2017, beyond the virtual reality sets and mind-blowing gaming systems, was that of Alice: a virtual assistant that specifically serves women entrepreneurs.  The event also made it clear that Dell EMC is very concerned about the environment and sustainability is a guiding principle of our organisation.

Arthur Goldstuck was right: there are no excuses. But to me, there are no excuses for us, Dell EMC, to help you change your business and your world for the better. This is the commitment I reaffirmed after Dell EMC World 2017: we all really can change the world and Dell EMC will be there to help every step of the way.

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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