As access to banking services through digital channels continues to grow, so does the need to protect consumers against the prevalence of online banking fraud, YOLANDE STEYN, Head of Innovation at FNB, outlines eight scams to watch out for.
“We view security as an integral part of a seamless online banking experience,” says Yolande Steyn, Head of Innovation at FNB. “Therefore, due to the prevalence of banking scams, we urge consumers to be more vigilant and familiarise themselves with the different types of online banking fraud.
“FNB proactively closes down fraudulent phishing websites used by criminals to try and access customers’ confidential banking details.”
Steyn outlines the latest online banking scams that target consumers:
Flight purchase debit scams – you will receive an SMS informing you of a flight purchase debited to your account. Fraudsters will request you to select a link in the SMS to revise the transaction.
When you select the link, you will be redirected to a fake FNB website. You are then redirected to an ‘Update and Confirm Details’ screen requesting more information to be verified. The fraudsters will now be in a position to access your banking profile.
Social media scams – beware of fraudsters pretending to represent FNB or RB Jacobs on social media channels such as Facebook, Twitter, LinkedIn, WhatsApp or any other social media platform. We will never ask for your credit or cheque card, account number, online banking login details or password or One Time PIN (OTP) on social media platforms. FNB’s official social media accounts are @FNBSA and @RBJacobs on Twitter and FNBSA on Facebook. The official accounts also display a blue tick indicating that they are verified.
Change of banking details scam – you will receive an email that pretends to come from one of your suppliers asking you to update your banking details. Beware of this even if it is on the supplier’s letterhead.
Contact your supplier on the number that you already have for them and not the one on the fraudulent letter. Speak to someone you know at the supplier to confirm the change in banking details.
Copy of payment notification scam – you will receive an email requesting you to open a copy of your payment notification. Fraudsters will prompt you to login via the email attachment.
When you open the attachment in the email, you will be redirected to a fake FNB website. In an attempt to steal your banking details you will be requested to login. As soon as you enter your login details on the screen, you are redirected to a successfully logged out screen. The fraudsters will now be in a position to access your banking profile.
419 scams – this is communication by e-mail to a recipient making an offer that would result in a large pay off for the recipient. The details vary and large amounts of money are usually involved. Invariably, the victims’ banking details as well as sums of money are said to be required in advance in order to facilitate the payment of the funds. Essentially, the promised money transfer never happens and in addition the fraudsters may use the victims’ banking details to withdraw money for themselves.
Vishing and smishing scams – this is phishing, but instead of being lured to a fake website via email, you receive a call or SMS, where the individual pretends to be from the bank or other companies and gets you to disclose personal information such as your ID number, address, account number, username, login details, password and PIN. This information can also be used to gain unauthorised access to your banking account online.
OTP Email Fraud – using various methods of phishing, criminals also try to get access to your email accounts, commonly Gmail, Yahoo, etc. They produce fake login sites that look like Gmail or Yahoo. Once they have your email username and password, they have access to your emails (statements, personal communications) and this helps a criminal to build a social profile of you. Criminals can also intercept One Time Pins (OTPs) that are sent to emails once they have access to your email account.
OTP SIM Swop Fraud – once criminals are in possession of your username and password, they can easily access your accounts on Online Banking. They can also contact your service provider to do a Sim Swop which basically means that they hijack your sim and have access to your SMS. This also gives them access to your One Time Pin (OTP).
“Remember, the bank will never ask for your username, password or PIN in an email, SMS, social media or phone call,” says Steyn. “Never select a link to our website that was sent via email. Always type in the web address.”
Welcome to world of 2099
The world of 2099 will be unrecognisable from the world of today, but it can be predicted, says one visionary. ARTHUR GOLDSTUCK met him in Singapore.
Futuristic structures tower over the landscape. Giant, alien-looking trees light up with dazzling colours amid the hundreds of plant species that grow up their trunks. Cosmetic stores sell their wares via public touch-screens, with products delivered instantly in drawers below the screens.
This is not a vision of the future. It is a sample of Singapore today. But it is also an inkling of the world we may all experience in the future.
Singapore was the venue, last week, of the World Cities Summit, where engineers, politicians, investors and visionaries rubbed shoulders as they talked about the strategies and policies that would enhance urban living in the future.
As part of the Summit, global payment technologies leader Mastercard hosted a small media briefing by one of Singapore’s leading thinkers about the future, Dr Damian Tan, managing director of Vickers Venture Partners. The company’s slogan “We invest in the extraordinary,” offers a small clue to Tan’s perspective.
“We look as far forward as 2099 because, as a venture capital firm, we invest in the long term,” he tells a group of journalists from Africa and the Middle East. “Companies explode in growth because there is value in the future. If there is no growth, they won’t explode.”
The big question that the Smart Cities Summit and Mastercard are trying to help answer is, what will cities look like in the year 2099? Tan can’t give an exact answer, but he offers a framework that helps one approach the question.
“If you want to look at 81 years into the future, and understand the change that will come, you need to double that amount and look into the past. That takes us to 1856. The difference between then and now is the difference you can expect between now and 2099.”
Click here or on the page link below to read on: Page 2: Soldiers and Health in 2099.
- Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube
Street art goes electric
Kaspersky Lab and British street artist D*Face have unveiled the first-ever “art helmet” design at the Formula E finale for electric cars in New York.
The ‘Save The World’ helmets will be raced by DS Virgin Racing’s drivers, Sam Bird and Alex Lynn, as they traverse the New York street circuit during the final races of the Formula E season.
The announcement signals the first art helmet by a Formula E team, continuing the heritage of art in motorsport and the cybersecurity brand’s commitment to contemporary art, creativity and innovation. D*Face took inspiration from Kaspersky Lab’s tagline, “A Company To Save The World”, and hopes that his colourful work will inspire people to take positive action.
D*Face will announce his first-ever art car design with a custom-made livery for the DS Virgin Racing Team. Its design will be released at the “Art Goes Green” event after Saturday’s race. The helmets and art car are the latest installations in the “Save the World” collection, following a major permanent public mural that was installed in Brooklyn, New York, in May.
D*Face, whose real name is Dean Stockton, said: “It is exciting to work with Kaspersky Lab on this project and create art with a real message of hope for a better future. After all, this is our world and we need to look after it. It will take every one of us to make a real lasting, impactful change. I love the mentality of the DS Virgin Racing Team and that of Formula E by showcasing sport in a way that doesn’t harm the environment, but is still just as exhilarating and fun.
“It is time for us all to stand together and make a change… be that stopping data steals, climate change, plastic waste or using damaging fuels. I want everyone to make a pledge to do one thing that will help make a change.”
As a sponsor of DS Virgin Racing Team, Kaspersky Lab is responsible for protecting the team’s devices against cyber threats. The company sees the technical environment in the global sport of Formula E as the next frontier in furthering its research and development of new technologies to keep vehicles secure in the digital world.
Sylvain Filippi, Managing Director at DS Virgin Racing, said: “The whole team fully supports this great initiative and our thanks got to Kaspersky and D*Face for their collaboration. It’s an honour to have such an innovative artist bring his talents to bear in our team ahead of the season-finale; the car, drivers’ crash helmets and mural all look amazing.”
Aldo Fucelli Pessot del Bo, Head of Global Partnerships and Sponsorships at Kaspersky Lab added: “There is a need for innovation on a global scale, both in contemporary art and in the fast-growing sport of Formula E. Now, for the first time ever, Kaspersky Lab is proudly bringing together the two sectors in an effort to Save the World and unleash creativity, encourage freedom of expression and further innovation.”