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Viber follows WhatsApp with end-to-end encryption

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Viber has followed in WhatsApp’s steps with the announcement of end-to-end encryption across all major devices. These include Android and iPhone, iPad, Android tablets, PC and Mac desktops. 

This feature will be available over the coming soon to all users who have the latest version of Viber. It includes strengthened security in every voice or video call, message, video and photo, in both group messages and one-to-one communication. As part of this update, Viber also launches ‘Hidden Chats’ allowing users to hide specific chats from the main screen so no-one but the user knows they exist. These chats can only be accessed using a four digit PIN, providing an optional additional layer of privacy to users’ personal communications.

We take our users’ security and privacy very seriously, and it’s critical to us that they feel confident and protected when using Viber,” said Michael Shmilov, COO of Viber. “Because of this, we have spent a long time working on this latest update to ensure that our users have the most sophisticated security available and maximum control over their communications. We will continue to make this an ongoing priority as digital communication evolves.

Full End-to-end encryption

Rolling out globally over the coming weeks, users will automatically be protected by end-to-end encryption in all communications on their smartphone once they have upgraded to the latest version of Viber – v6.0 or higher. Users who are also using Viber on an iPad, Android tablet or desktop will be prompted to re-connect it to their phone using a QR code.

All communications can benefit from an additional layer of security through account verification. Users will see a color-coded lock on the right hand side of the screen indicating the level of security:

  • Grey Lock: During an end-to-end encrypted conversation and call users will see a grey padlock icon. Tapping on this icon will display a tooltip letting users know that messages sent by the participants are encrypted.
  • Green Lock: Users also have the option of manually authenticating their contacts by selecting that they are ‘trusted’. This means that the selected contact’s authentication key will be monitored for future changes so users can be certain that they’re talking to the right person at all times. Tapping on the green padlock will display a tooltip letting users know that messages sent by the participants are encrypted and your contact is verified.
  • Red Lock: If there is a problem with the authentication key of a previously trusted user, the padlock will turn red. The breach may simply mean that a user has changed their primary phone; however, it can also indicate a man-in-the-middle-attack. To solve a possible breach state, the participant needs to be re-trusted. Tapping on the red icon will display a tooltip noting that Viber cannot verify this number.

Hidden Chats

Users will now also be able to hide specific one-on-one or group conversations from the ‘chats’ screen so that no-one knows they exist and access them using a four digit PIN. Users can hide the conversation by tapping on the info screen for a particular chat. It will then ask for a four digit PIN or, for iOS users, provide an option for a fingerprint. Users will be notified of a message in a Hidden conversation without the text of the message, or who it is from, appearing on the screen.

This is not bi-directional, meaning if one user hides the conversation, nothing will be changed on the recipient’s side.

This latest update, along with the ‘Delete’ feature – which allows users to delete messages on the recipient’s phone even after they’ve sent them whether the person has seen it or not – demonstrates Viber’s increased focus on putting its users in control of their privacy and personal communications.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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