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TV invades new spaces

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Despite the challenge of video-on-demand services on mobile devices, the ever-evolving formats of TV ensures it maintains a hold on viewers, writes ARTHUR GOLDSTUCK

A snapshot of global TV sales suggests that the format has stagnated. In the first half of last year,  according to retail research organisation GfK, 104.7 million TVs were sold globally, down 3.7 per cent on the same period a year before.

However, a very different picture emerges when one drills down into regions, formats and demographics. While some formats and traditional ways of watching are dying, others are rising rapidly.

A few startling examples were presented last week in Lisbon at the IFA Global Press Conference 2017, an event that previews Europe’s largest consumer electronics show, IFA, taking place in Berlin in December.

“In Italy, 25 per cent of TV sets are located in the kitchen,” said Jürgen Boyny, Global director consumer electronics at GfK. “This means there is a market for small screen sizes and for lots of different viewing behaviours.”

The statistic may well be indicative of social activity revolving around the kitchen, but it also suggests growth in new locations as new formats of device and new forms of content make it appropriate for other spaces.

“This creates potential for multi-ownership, people buying another TV for children’s bedrooms, holiday apartments or even the kitchen.”

The numbers show that the trend is already taking off in some European countries. In 171-million households with TV on the continent, 321-million TV sets are installed. The dubious honour of the biggest appetite for multiple screens goes to Norway, with an average of 3.1 TV sets per viewing household.

However, the assumption that this is a factor of the many months of darkness in Scandinavia doesn’t apply: Norway’s neighbours don’t feature on the list. Next comes the United Kingdom with 2.7 sets per household, and France with 1.8. Both Germany and Italy boast 1.5 sets per household, and Poland features with 1.2.

This is all good news for the industry, says Boyny, as it means there is extensive market potential for selling multiple TVs.

The real opportunity, however, lies in the growth of specific formats of TV, and this applies in South Africa too.

“We are seeing sustainable growth into bigger screen sizes, 55-inch and above, but 32-inch still has the biggest share and is still growing in units.”

It is these smaller TVs that are invading new spaces, as they are idea for kitchens, children’s bedrooms and other smaller areas of the home beyond the living room. Smaller screen sizes, below 32-inch, have become a must-have for the many holiday apartments in southern Europe, meaning that these formats are seeing substantial demand in Mediterranean countries.

However, there are three specific trends driving growth within specific segments in Europe: large-format TV sets above 60-inches, which have grown from 1 per cent of TV sales in 2014 to a projected 4 per cent this year; 4K or Ultra High Definition (UHD) TVs, which have grown dramatically from a mere 2 per cent to 30 per cent; and the jewel in the crown, Smart TV, which has grown more slowly but off a much higher base, from 43 per cent to 53 per cent.

The latter is beginning to make an impact in South Africa as well, and is allowing for video-on-demand, like Netflix and ShowMax, to migrate from mobile devices to TV sets. The challenge, says Boyny, is to “bring the younger generation into the world of the big screen” by showing them that platforms like YouTube offer a better experience in this format.

“What is next in TV is continuous development, driven by new content and easier access to content. At present, for example, it is not easy to type in a website address on the remote control, and we need easier access. Consumers want more than traditional content, and they will get apps for different and new kinds of content on Smart TV.

“A connected TV should be more than only entertainment; it should support people in their daily lives.  If a child is sick, why is it not possible to follow a class on a big screen at home? For older people, why is there no fitness or health app on the TV? This is also the future of TV.”

As if in response to Boyny’s call, Michael Zöller, Samsung vice president and head of visual display for Europe, asked the audience at the IFA press conference: “How can the TV integrate seamlessly into modern homes and lifestyle?”

He had an answer, too: “For example, making a TV that is not only a TV anymore, but a piece of art.

With that, Samsung unveiled the latest version of its upcoming Frame, which has been shown in prototype since early this year. It is an ultra-thin large-screen TV that looks like a picture frame hanging on a wall. When not being viewed, its display transforms into a work of art – more than a hundred have been curated by Samsung – so that it blends almost seamlessly into walls already decorated with paintings.

The frame itself can be customised to fit in with a colour scheme, and the display will be matte rather than glossy, so that it looks more like a painting or photo than a screen image. It is due to be launched in Europe by the end of May, and will roll out across the rest of the world in the following weeks.

It won’t be cheap, but it will be yet another format that will ensure the ongoing health of the market for TV sets.

  • Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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