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Treat your software upgrade like home renovation

Just as you wouldn’t move into a home and neglect to maintain it, the software that you depend upon daily isn’t something you install and forget about. Technology moves fast and quickly becomes dated. It’s critical that you maintain it through regular upgrades., writes MONIQUE WILLIAMS, Hyland Southern Africa Regional Manager.

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Technology from a decade ago can seem as old-fashioned as the pastel colours, chrome Formica tables, and linoleum flooring from the 1950s. And tech from just a few years ago can be like the shag carpeting, wood panelling, and indoor ferns from the 1970s.

Old technologies don’t just look dated. Often, they are unable to keep up with the needs of modern solutions and are more vulnerable to security risks. Unlike in the world of home design, once a technology is dated, it’s never coming back.

Therefore, upgrades are important. They introduce many fixes for security vulnerabilities, keep software integrations with your important systems running smoothly, and keep you current with cutting-edge technology, possibly even ahead of the competition.

To continue to build value in your investment and prepare for the future, there are a few things to keep in mind.

Record your recent upgrade project

Don’t let the dust settle on your last upgrade project without documenting it. While it’s still fresh in everyone’s memory, record your planning and testing and keep it as a reference for your next upgrade.

Schedule an internal “lessons learned” retrospective for all the people who worked on the project. Set an agenda to discuss what worked well and what you could have done better. Then, carefully compile your test plan from all your individual test cases. Add or refine any scenarios you may have missed, so your testing continues to improve.

Plan your next upgrade window

It’s a good idea to upgrade your solution at least every few years in order to take advantage of optimised features, improved performance and new capabilities.

Work with your internal stakeholders to set an objective. Sticking to a schedule allows you to actually budget for an upgrade, as you can earmark the next project for a predetermined fiscal period.

It also allows your team to form tribal knowledge around the upgrade since you do the project on a regular basis. Preparing and executing the project becomes much easier when your team is comfortable with the cadence.

Upgrading regularly and as close as possible to the recommended schedule ensures that server compatibility should remain between now and your next upgrade, lessening the need for added server migration projects.

Engage expert assistance and tools

Like home maintenance, sometimes a software upgrade is easier said than done, as you might not have the knowledge or abilities, and it would be better left to the pros. Reach out to a company that specialises in upgrades, understands the best methods for upgrading your specific system, and is available to step in and help for any phase of a software upgrade, from consulting to end-to-end upgrade services.

Just as there are tools for home renovations, there are a number of tools to assist an administrator or project manager as they make their upgrade choices, such as worksheets and system assessment tools. Using these tools can save a lot of potential headaches when you’re renovating your IT home during an upgrade.

In the end, whether you have expert help or upgrade your solution yourself, through learning from the past, some planning and leveraging appropriate tools, you’ll prepare your organisation for long-term success.

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Car buyers to start abandoning fuel-power by 2025

Car buyers in the United States and Europe expect electric vehicles to become a viable alternative to fuel-powered cars in the next five years.

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A new report outlining consumer expectations of battery electric vehicles (BEVs) and their viability as replacements for traditional fuel-powered cars or internal combustion engine (ICE) vehicles suggests a massive shift beginning in 2025.

The conclusion emerges from a report by human behaviour and analytics firm Escalent, entitled The Future of BEV: How to Capture the Hearts and Minds of Consumers. It reveals the intent of many consumers in the United States and Europe to abandon ICE vehicles altogether, citing the improved infrastructure and range of BEVs.

The Future of BEV gives auto and mobility manufacturers a strategic view of the benefits of their products in the eyes of consumers and highlights the areas of opportunity for automakers to push the innovation boundaries of BEVs to spur broad adoption of the technology.

“While most buyers don’t plan to choose BEVs over gasoline-powered cars within the next five years, consumers have told us there is a clear intention to take BEVs seriously in the five years that follow,” says Mark Carpenter, joint managing director of Escalent’s UK office. “However, manufacturers will need to tap into the emotional value of BEVs rather than just the rational and functional aspects to seize on that intent and inspire broader consumer adoption.”

The study demonstrates a significant shift in consumers’ expectations that BEVs will become viable alternatives to—and competitors with—ICE vehicles over the coming decade. Though 70% of Americans plan to buy a gasoline-powered car within the next year, just 37% expect to make that same purchase in five to ten years. Similarly, while 50% of European consumers favour buying vehicles powered by gasoline and diesel in the near-term, that figure drops to just 23% in five to ten years.

At the same time, consumers on both sides of the Atlantic see BEV adoption rising to 36% in Europe and 16% in the US, with respondents also indicating intent to purchase hybrids and hydrogen-powered cars.

Infrastructure clearly continues to be one of the biggest barriers to adoption. While some work is being done in Europe as well as in the US, the data show there is a significant need for some players to take ownership if manufacturers want to move the needle on BEV adoption.

US and European consumers have stark differences in opinion as to which entities they believe are primarily responsible for providing BEV charging stations. American consumers consider carmakers (45%) the primary party responsible, followed by fuel companies, local government/transport authorities, and the national government in fourth. On the other hand, European consumers view the national government (29%) as the primary party responsible for providing BEV infrastructure, followed by carmakers, local government/transport authorities and fuel companies.

For a full copy of the report, visit https://landing.escalent.co/download-the-future-of-bev.

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New cell phone to help with dementia and memory loss

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A new cell phone that takes simplicity to the extreme is designed to address the unique needs of people with dementia and other forms of memory loss. The RAZ Memory Cell Phone, developed by RAZ Mobility, a provider of mobile assistive technology, was launched this week. The handset is also well-suited for individuals with intellectual disabilities.

According to the Alzheimer’s Association, approximately 5.8 million Americans have Alzheimer’s dementia, with one in ten people over the age of 65 diagnosed with the disease. The number of people with dementia is expected to increase rapidly as the proportion of the population 65 and older increases. The American Psychiatric Association reports that approximately one percent of the population has an intellectual disability.

The RAZ Memory Cell Phone consists of one primary screen, and one screen only. It is always on and includes pictures and names of up to six contacts and a button to call 911. That’s it! There are no applications or settings to cause confusion. No notifications or operating system updates. No distractions. Users can simply tap and hold the picture of the person they wish to call.

Caregivers manage the RAZ Memory Cell Phone through a simple online portal. The portal is used to create and edit the contacts, track the location of the phone/user and select certain options, such as the option to restrict incoming calls to people in the user’s contacts, thereby avoiding unwanted calls such as predatory robocalls.

The RAZ Memory Cell Phone can now be ordered at https://www.razmobility.com/solutions/memory-cellphone/.

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