South Africa’s shoppers are growing more comfortable with the idea of online shopping. But is our level of education about the associated risks keeping pace?
The South African Police Service (SAPS) reported 467,145 cybercrimes in the 2014-2015 financial year, with an increase to 470, 000 between 2015 and 2016. The 2016-2017 financial year is shaping up to be even worse, with 461,000 already reported as of June – almost outstripping last year’s figures in just a few months.
The good news is that savvy shoppers only have to follow a few simple rules, and maintain a healthy level of suspicion when making purchases.
Here are a few tips for staying out of the red this Black Friday:
Tip 1: Think before you share
Cyberattacks are not just random anymore. They are well-researched and usually architected using information you share online. Personal details like where you work, job title, who your friends are and what you are doing, are all over social media sites like LinkedIn and Facebook. Hackers use these sites to gather intel on unsuspecting victims – this is called Social Engineering.
Tip 2: Keep your Eyes Peeled for Dodgy URLs
Cybercriminals are getting more advanced in their efforts to trick you into entering your financial details on unsecured websites, or convincing you to click on an innocent-looking link that downloads malicious software onto your device. Even if you receive a branded email, from what looks like a legitimate retailer with their logos and fonts, it could be a scam. Always type a retailer’s address into your browser to avoid being redirected to a fake site. And be on the lookout for the all-important https:// (as opposed to http://). The “s” stands for secure – so that one little letter is crucial to your online safety.
Tip 3: Make Use of Alternative (and Safer) Payment Methods
Every time you enter your credit or debit card details into an online form is a chance for those details to be intercepted by cybercriminals. Set up a dedicated online shopping account with strict credit and overdraft limits, with only enough money to buy what you need. Alternatively, use the e-bucks, Discovery Rewards and Avios points you’ve been collecting all year.
Tip 4. If it seems suspicious, it probably is
Keep track of retailers you’re expecting a shipment from. If you receive an email that contains tracking information from a courier service or retailer you haven’t used, do not click on the tracking URL. This is a malicious link disguised as something familiar. The same goes for attachments – these could contain malicious code. Again, rather type the courier service website in manually to avoid being sent to a fake site.
Tip 5: If You Think You’ve Fallen Victim to Cybercrime – Act Fast
Report it to the police
The statistics provided by the SAPS are just the tip of the iceberg –there are many cases that go unreported every year. These reports aid in investigations and can help shut down these cybercriminals and their syndicate organisations for good.
Report it to your bank
Get in touch with your bank as soon as you suspect something irregular is going on and have your card cancelled immediately. Depending on the circumstances, they may even be able to reverse the fraudulent charge and get your cash back.
Report it to the business you thought you were buying from
They have a vested interest in knowing they are being impersonated online, and are often better resourced in the hunt to track the perpetrators down. They are also familiar with the processes followed in getting suspicious sites blacklisted or shut down.
Do Not Negotiate
If you find yourself locked out of your PC due to ransomware, it’s likely the attackers will ask you to pay a ransom to give you back control. And they often ask for payment in untraceable currencies like Bitcoin. But once you’ve been identified as a soft target, they’ll probably be back for more.
Have a secure archiving solution in place that will ensure you can recover your lost information easily, without paying a penny.
These tips come at a perfect time for Black Friday enthusiasts, but should also be adhered to throughout the festive season and the rest of the year for optimal protection. Visit www.mimecast.co.za for a wealth of other handy tips for staying safe in a threatening online landscape.
Small South African town goes smartphone-only
Vodacom partners with farming business to upgrade all residents of Wakkerstroom from 2G devices to smartphones
All residents of the small town of Wakkerstroom, which straddles Mpumalanga and kwaZulu-Natal provinces, have had their 2G feature phones upgraded to 3G devices.
The initiative is a result of Vodacom partnering with BPG Langfontein, a farming business that employs the majority of the people living in Wakkerstroom. It is now the first smartphone-only town in South Africa. This is a model the network provider says it hopes to replicate across the country as part of its mission to connect people who live in deep rural areas and are still dependent on 2G networks.
Wakkerstroom, is the second oldest town in Mpumalanga province, on the KwaZulu-Natal border, 27 km east of Volksrust and 56 km south-east of Amersfoort.
“There are growing expectations for big corporates the size of Vodacom to serve a social purpose, and for us to use our resources and core capabilities to make a significant contribution in transforming the lives of ordinary people,” says Zakhele Jiyane, Managing Executive for Vodacom Mpumalanga. “We are helping to remove communication barriers, so that citizens in the area can be part of the digital revolution and reap the associated benefits. By moving the more than 1400 farm workers from 2G to 3G devices, this will also free much needed spectrum and this spectrum can be re-farmed to provide for faster networks such as 3G and 4G.
“Crucially, the move opens a new world of connectivity for farm workers in Wakkerstroom. As a result, most people in the area will now be able to use the Vodacom network to connect on the net and access online government services, eHealth services such as Mum&Baby and eCommerce. Learners can now surf the internet for the first time and access Vodacom’s eSchool free of charge and those who are actively looking for jobs can start using their smartphones and tablets to apply for jobs over the internet on Vodacom’s zero-rated career sites. This will be key for driving growth to the benefit of people living in this area.”
Vodacom has already deployed 4G base stations in Wakkestroom as part of this initiative.
For the next phase of this project, says Vodacom, it is going to educate the farm workers about data and the benefits of the Internet. Vodacom will also look at various ways in which it can help empower members of this community in areas of education, gender-based violence and health.
10 more African countries join Facebook fact-checking
Facebook today announced the expansion of its Third-Party Fact-Checking programme to 10 additional African countries, which now join Kenya, Nigeria, South Africa, Cameroon and Senegal in the project,
In partnership with Agence France-Presse (AFP), the France 24 Observers, Pesa Check and Dubawa, this programme forms part of its work in helping assess the accuracy and quality of news people find on Facebook, whilst reducing the spread of misinformation on its platform.
Working with a network of fact-checking organizations, certified by the non-partisan International Fact-Checking Network, third-party fact-checking will now be available in Ethiopia, Zambia, Somalia and Burkina Faso through AFP, Uganda and Tanzania through both Pesa Check and AFP, Democratic Republic of Congo and Cote d’Ivoire through the France 24 Observers and AFP, Guinea Conakry through the France 24 Observers, and Ghana through Dubawa.
Feedback from the Facebook community is one of many signals Facebook uses to raise potentially false stories to fact-checkers for review. Local articles will be fact-checked alongside the verification of photos and videos. If one of our fact-checking partners identifies a story as false, Facebook will show it lower in News Feed, significantly reducing its distribution.
Kojo Boakye, Facebook Head of Public Policy, Africa, said: “The expansion of third-party fact-checking to now cover 15 countries in a little over a year shows firsthand our commitment and dedication to the continent, alongside our recent local language expansion as part of this programme. Taking steps to help tackle false news on Facebook is a responsibility we take seriously, we know misinformation is a problem, and these are important steps in continuing to address this issue. We know that third-party fact-checking alone is not the solution, it is one of many initiatives and programmes we are investing in to help to improve the quality of information people see on Facebook. While we’ve made great progress, we will keep investing to ensure Facebook remains a place for all ideas, but not for the spread of false news.”
When third-party fact-checkers fact-check a news story, Facebook will show these in Related Articles immediately below the story in News Feed. Page Admins and people on Facebook will also receive notifications if they try to share a story or have shared one in the past that’s been determined to be false, empowering people to decide for themselves what to read, trust, and share.
Providing fact-checking in English and French across eight countries, Phil Chetwynd, AFP Global News Director said: “AFP is delighted to be expanding its fact-checking project with Facebook. We are known for the high quality of our journalism from across Africa and we will be leveraging our unparalleled network of bureaus and journalists on the continent to combat misinformation.”
Eric Mugendi, Managing Editor from Pesa Check who will provide fact-checking services in Swahili and English added: “Social networks like Facebook haven’t just changed how Africans consume the news. Social media is often the primary access to digital content or the ‘Internet’ for many Africans. They shape our perceptions of the world, our public discourse, and how we interact with public figures. This project helps us dramatically expand our fact-checking to debunk claims that could otherwise cause real-world harm. The project helps us respond more quickly and directly. We’re seeing real positive results in our interactions with both publishers and the public itself. The project also helps our fact-checks reach a far larger audience than we would otherwise. This has helped us better understand the information vacuum and other viral dynamics that drive the spread of false information in Africa. Our growing impact is a small but tangible contribution to better informed societies in Africa.”
Caroline Anipah, Programme Officer, Dubawa (Ghana) said: “Dubawa is excited to be in Ghana where the misinformation and disinformation have become widespread as a result of technological advancement and increasing internet penetration. Dubawa intends to raise the quality of information available to the public with the ultimate aim of curbing the spread of misinformation and disinformation and promoting good governance and accountability.”
Derek Thomson, editor-in-chief of the France 24 Observers, said: “Our African users are constantly sending us questionable images and messages they’ve received via social media, asking us ‘Is this true? Can you check it?’ It’s our responsibility as fact-checking journalists to verify the information that’s circulating, and get the truth back out there. Participating in the Facebook programme helps ensure that our fact-checks are reaching the people who shared the false news in the first place.”