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The real Internet of Things

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The Internet of Things is worth the hype, in fact the hype may not be quite enough to show the value of this remarkable technology. JOHN EIGELAAR examines the impact, the future and potential of IoT and its applications in Africa.

The Internet of Things (IoT) isn’t new. Describing the ability of all things to connect to one another and automate basic processes or transform the way devices interact, IoT has long been touted as the evolution of the internet and connectivity. However, most applications remain out of reach, not quite at the point where they can be implemented in any kind of real-world scenario and not in a way that would make any discernible difference. Limitations in connectivity, technology and cost, especially in South Africa, are slowing its uptake and innovation

That said, McKinsey Consulting recently forecast that the economic impact of IoT could be as impressive as US$11 trillion a year. Gartner believes that by 2016 there will be 6.4 billion connected things in use with an additional 5.5 million connected each day throughout the year. The question isn’t whether IoT will remain a growing trend, but rather what its potential is. And this is in data. Data has become the black gold of the century, offering up information and insight that can transform industries and control processes.

By harnessing data through IoT technologies, organisations can rework internal systems to address issues around efficiencies or production. Imagine, for example, an organisation provides employees with information about how their performance impacts on the overall organisation and its profitability by handing each person a smart device with an organisation-specific app. The app pulls data from all interconnected devices and systems to provide tailored graphs or information that highlights how a particular area is functioning. If all equipment is connected and, in the case of mining or manufacturing, loads are accurately measured, employees can see how their hard work has paid off. This level of employee buy-in and engagement delivers exceptional value to the organisation and it is far more cost-effective to invest in smart devices and apps than to pay for the impact of a strike.

The data gleaned from IoT can unlock an organisation’s potential, reveal areas of innovation that were previously unrecognised and identify challenges that need to be overcome. It is an opportunity and one that the business needs to recognise in order to compete in the market today. It doesn’t mean we should forget about the interconnected dream of the IoT fridge, but it does point to a future that blends the drama of big data with the connectivity of IoT to create the ultimate information highway.

* John Eigelaar, Director and Co-Founder of Keystone Electronic Solutions.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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