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South Africa’s on-demand cleaners raise R50m

SweepSouth, the online platform providing on-demand and regular home cleaning services, has announced its intention to grow its market share in South Africa.

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SweepSouth, the online platform providing on-demand and regular home cleaning services, has announced its intention to grow its market share in South Africa and launch additional services following the closure of a successful funding round that has seen the company raise more than R50 million in new investment.

The final deal signed in the funding round was with the Michael & Susan Dell Foundation, which has invested USD1 million (R14,5 million) into the company. This investment follows the June announcement of a R30 million investment by Naspers Foundry, a start-up fund aimed at boosting the South African technology sector.

In addition to Naspers Foundry and the Dell Foundation, who both came on board as new investors, existing investors Smollan, Vumela, CRE VC (previously Africa Angels Network), and musician and venture capitalist Black Coffee have also reinvested into SweepSouth bringing the total investment raised by SweepSouth in this round to more than R50 million. The latest round places SweepSouth into a small international group of tech startups run by black women who have raised more than USD5 million in total.

Since its launch in 2014, SweepSouth recorded exceptional growth. Since the closure of the previous funding round in 2017, SweepSouth has expanded its operations and now operates in seven South African cities. The company has also grown 26% since the announcement in June 2019 of the investment by Naspers Foundry. In a partnership with insurtech start-up Simply, it has also been able to provide accidental death and disability cover at no cost to domestic cleaners who find work through SweepSouth. The company also partnered with Caveat Legal for their launch of The Warrior Project to domestic workers, providing legal help and advice, a support line, and access to police services for victims of domestic abuse and gender-based violence. Since their last funding round, SweepSouth has also seen its customer base, bookings and revenue triple, which were marked by the company winning the Best Small Company category at the inaugural Southern African Venture Capital and Private Equity Association awards in November of 2018. 

The businesses growth has afforded SweepSouth the opportunity to create more almost 15 000 employment opportunities for previously unemployed and underemployed domestic workers. According to Fairwork, a collaboration between the universities of Cape Town, the Western Cape, Manchester, and Oxford that ranks working conditions and standards in the gig economy, SweepSouth is noted for the fair treatment of people finding work through its platform. In addition to receiving points for fair pay, management and contracts, Fairwork has also noted SweepSouth actively improved working conditions by providing work-related insurance, as well as the facilitation of worker voice mechanisms on the platform.

According to Aisha Pandor, CEO and cofounder of SweepSouth, this worker-centric approach will also be a primary consideration as it expands into new markets and offering services beyond domestic services.

“The funding received during this round will be instrumental in achieving SweepSouth’s strategic goals going forward. In addition to expanding the markets we operate in, in South Africa and elsewhere on the continent, we are also looking forward to a formal announcement regarding our new platform, SweepSouth Connect, which offers services like handymen, plumbers, electricians, locksmiths, carpet cleaners, and nannies, as well as the growth of our online SweepSouth Shop which sells a range of home products.”

“The approach we’ve always taken with investors goes beyond merely money. For us it’s also about the experience and support they will provide us with when it comes to scaling the business, and a shared vision of the positive impacts on employment and digital and financial inclusivity that we can create through the platform. As such, our investors take a significant but minority stake, but most importantly will also add broader value to the business,” Pandor says

Pandor also extends her thanks to Vinny Lingham and Llew Claasen’s Newtown Partners, which has exited SweepSouth in this round of funding with a more than 10x return on their original investment since coming on board. “Newtown Partners was our very first investor and as a fund founded by entrepreneurs themselves, lent a lot of insight that helped us to achieve the growth we have and avoid a lot of mistakes common to first time founders. Not only did Newtown Partners open up their network of contacts to us, helping us to secure additional seed funding, they have been key advisors particularly in our earlier days as we built SweepSouth and worked to find product market fit.”  

“The Michael & Susan Dell Foundation has made more than 40 impact investments to date, many of which are companies that provide economic stability for families living in urban poverty,” says Thashlin Govender, Michael & Susan Dell Foundation program director. “Our new collaboration with SweepSouth falls within that category by providing jobs for South Africans who need employment. SweepSouth removes friction by connecting those who want to work with jobs and wages for their hours worked, and creates a fully vetted, credible service available for those interested in procuring cleaning services. SweepStars have taken the first step to access employment and will hopefully feel empowered to go further – resulting in better education and futures for their children.”

Vinny Lingham, General Partner at Newtown Partners says, “At Newtown Partners we pride ourselves on investing in emerging, disruptive technology startup businesses, and nurturing them from ideation to market-leading businesses. Looking at the success SweepSouth has enjoyed during the time we have been involved in the company, has more than fulfilled what we were looking to achieve when we joined them. We look forward to watching SweepSouth’s continued growth going forward.” 

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Data gives coaches new eyes in sports

Collecting and analysing data is entering a new era as it transforms both coaching and strategy across sports ranging from rugby to Formula 1, writes ARTHUR GOLDSTUCK

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Coaches and managers have always been among the stars of any sports. They become household names as much as the sports heroes that populate their teams. Now, thanks to the power of data collection and analysis, they are about to raise their game to unprecedented levels.

The evolution of data for fine-tuning sports performance has already been experienced in Formula 1 racing, baseball and American football. All are known for the massive amount of statistic they produce. Typically, however, these were jealously guarded by coaches trying to get an edge over their rivals. Thanks to the science of “big data”, that has changed dramatically.

“American baseball has the most sophisticated data science analytics of any sports in the world because baseball has this long history of stats,” said Ariel Kelman, vice president of worldwide marketing at Amazon Web Services (AWS), the cloud computing giant that is working closely with sports teams and leagues around the world. “It’s an incredibly opaque world. I’ve tried for many years to try and get the teams to talk about it, but it’s their secret sauce and some of these teams have eight, nine or ten data scientist.”

In an interview during the AWS Re:Invent conference in Las Vegas last week, Kelman said that this statistical advantage was not lost on other sports, where forward-thinking coaches fully understood the benefits. In particular, American football, through the National Football League there, was coming on board in a big way.

“The reason they were behind is they didn’t have the player tracking data until recently in in the NFL. They only had the player tracking data three years ago. Now the teams are really investing in it. We did an announcement with the Seattle Seahawks earlier this week; they chose us as their machine learning, data science and cloud provider to do this kind of analysis to help figure out their game strategy. 

“They are building models predicting the other teams and looking at players and also evaluating all their practices. They are setting up computer vision systems so that they can track the performance of the players during their practices and have that inform some of the game strategies. The teams then even talk about using it for player evaluation, for example trying to figure out how much should we pay this player.”

Illustrating the trend, during Re:Invent, Kelman hosted a panel discussion featuring Rob Smedley, a technicalconsultant to Formula 1, Cris Collinsworth, a former professional footballer in the NFL and now a renowned broadcaster, and Jason Healy, performance analytics managerat New Zealand Rugby.

Healey in particular represents the extent to which data analysis has crosses sporting codes. He has spent four yearswith All Blacks, after 10 years with the New Zealand Olympic Committee, helping athletes prepare for the OlympicGames. 

“The game of rugby is chaos,” he told the audience. “There’s a lot of a lot of things going on. There’s a lot of trauma and violence and it can be difficult to work out the load management of each player. So data collection is a big piece of the technical understanding of the game.

“A problem for us in rugby is the ability to recall what happened. We have to identify what’s situational and what’s systemic. The situational thing that happens, which is very unlikely to be replicated, gets a lot of attention in rugby. That’s the sensational big moment in the game that gets talked about. But it’s the systemic plays and the systemic actions of players that lies underneath the performance. That’s where the big data starts to really provide some powerful answers. 

“Coaches have to move away from those sensational andsituational moments. We’re trying to get them to learn what is happening at that systemic level, what is actually happening in the game. How do we adjust? How do we make our decisions? What technical and defensive strategies need to change according to the data?”

Healey said AWS was providing platforms for tracking players and analysing patterns, but the challenge was to bring people on this technology journey.

“We’re asking our coaching staff to change the way they have traditionally worked, by realising that this data does give insights into how they make their decisions.”

Kelman agreed this was an obstacle, not just in sport, but in all sectors.

“Across all of our customers, in all industries, one of the things that’s often underestimated the most is that getting the technology working is only the first step. You have to figure out how to integrate it with the processes that us humans, who dislike change, work with. The vast majority of it is about building knowledge. There’s ways to transfer that learning to performance.”

Of course, data analytics does not assure any side of victory, as the All Blacks discovered during the recent Rugby World Cup, when they were knocked out in the semi-finals, and South Africa went on to win. We asked Healey how the data-poor South Africans succeeded where the data-rich All Blacks couldn’t.

“You have to look at how analytics and insights and all thesetechnologies are available to all the coaches these days,” he said. The piece that often gets missed is the people piece. It’s the transformation of learning that goes into the player’sactual performance on the field. We’re providing them with a platform and the information, but the players have to make the decisions.. We can’t say that this particular piece of technology played a role in winning or losing. It’s simply just a tool.”

The same challenge faces motor racing, which generates massive amounts of data through numerous sensors and cameras mounted in vehicles. Rob Smedley, who spent 25 years working in engineering roles for Formula 1 teams, quipped that his sport had a  “big data” problem before the phrase was invented. 

“We’ve always been very obsessive about data. Take car telemetry, where we’ve got something like 200 to 300 sensors on the car itself. And that goes into something like two to three thousand data channels. So we’re taking about around 600 Gigabytes of data generated every single lap, per car. 

“On top of that, where we’ve also got all the time data and GPS data. The teams are using it for performance advantage. We’re into such marginal gains now because there are no bad teams in Formula 1 anymore. Data analytics provide those marginal gains.”

• Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee

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IoT faces 5-year gap

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In five years, the world will have more than 40 billion devices. Locally, IoT specialist,Eseye, says that South African CIOs are recognising IoT (Internet of Things) and M2M (Machine to Machine) technologies as strategic imperatives, but the journey is still in its infancy.

“As legacy systems start to reach end of life, digital shifts will become inevitable. This, coupled with an increasing demand for improved bottom line results from existing and new markets, makes IoT a more viable option over the next five years. This is particularly prevalent in manufacturing, especially where time to market and product diversification has become necessary for business survival,” says Jeremy Potgieter, Regional Director – Africa, Eseye.

He says that within this sector one thing matters – output: “Fulfilling the product to market lifecycle is what makes a manufacturer successful. Addressing this functionality and production optimisation through technology is becoming more critical as they focus on increasing output and reducing downtime. By monitoring machinery and components in the production line, any concerns that arise, which impacts both the manufacturer and consumers alike, will be more efficiently dealt with by using an IoT approach.”

Potgieter says that there is also the growing strategic approach to increase the bottom line through new markets. As manufacturers seek new revenue streams, Eseye is encouraging the use of rapid IoT enabled device product development : “By addressing the connectivity aspects required at deployment, manufacturers are immediately diversifying their portfolios. Eseye, as an enabler, assists by providing market ready SIMs, which can be embedded into IoT connected devices at OEM level, connecting them to a plethora of services (as designed for) upon entry to market, anywhere in the world.”

In addition, Potgieter says that organisations are increasingly looking towards IoT connectivity managed services to capitalise on specialist expertise and ensure the devices are proactively monitored and managed to ensure maximum uptime, while reducing data costs.

Impacting IoT adoption though, is undoubtedly the network infrastructure required. Potgieter says that this varies significantly and will depend on criteria such as sensor types and corresponding measurements, the overall communication protocols, data volume, response time, and analytics required: “While the majority of IoT implementations can be enabled using cloud-based IoT platform solutions, the infrastructure required still remains important. A cloud platform will simplify infrastructure design and enable easy scaling capability, while also reducing security and data analytics implementation issues.”

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