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SA winner in Tour de France

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When South African-educated Chris Froome won his fourth Tour de France cycle race on Sunday, it was an indirect win for local fans. But South Africa will play a far more direct role as the technology behind the race is transformed in the coming years, writes ARTHUR GOLDSTUCK.

When the Tour de France cycling saga ended in Paris on Sunday, more statistics, predictions and analysis had been shared than in any other cycle race in history. A mind-boggling mountain of information, comprising 3-billion data points, allowed fans, teams and the media to analyse the race in ways that were inconceivable just three years ago.

That’s when the race owners, Amaury Sport Organisation (ASO), called in South African company Dimension Data to help it prepare for the future of sports coverage and to meet the growing needs of fans.

“Cycling is trending at the moment all over the globe; people who used to have golf club roof racks now have cycle racks,” says Dimension Data senior marketing manager of Celine Rousseau. “Fans are expecting information for free, right here right now, and watching reruns the next day is not sufficient anymore.

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Media frenzy around Chris Froome, ultimate winner of the Tour de France 2017, before Stage 13.
Photo: By Arthur Goldstuck

“Fans expect to be able to interact with their favourite riders, and social meida allows them to do that. They are also more interested in the transcendent moment in the race, like a crash or something spectacular happening, rather than the overall race.

“ASO also realised that fans, whether in a stadium or at the side of the road, have become their own little media houses by taking their own short videos of a race and posting it on digital platforms, bypassing ASO’s platforms and not providing the opportunity to get online advertising revenue.”

 

Fans film every moment of the Tour, becoming competitors to broadcasters. Photo: By Arthur Goldstuck

Fans film every moment of the Tour, becoming competitors to broadcasters.
Photo: By Arthur Goldstuck

Dimension Data, now a subsidiary of Japan’s NTT but still referring to itself as a South African company, had less than six months from its first meetings with ASO to delivering a digital platform for the 2015 Tour de France.

It won its own race in style. That year, for the first time, fans were able to view live videos from GoPro devices fitted to bikes, graphics showing live race data, a live-tracking website, and new race data being shared on social media. Most dramatic of all, however, was the broadcast of live speed data on television for the first time in cycling history.

By 2016, video views on digital platforms had climbed to 55-million, from just 6-million two years before. Fast forward to 2017, and Dimension Data introduced complex algorithms that analysed historical and live data to calculate the likelihood of real-time race events. Clearly, this is more than just being the official technology partner of the Tour de France – already a startling achievement for a South African business.

“I have a long history with partners, but this one is very special because it is not only a partner but co-producing the future of digital cycling,” says Yann Le Moenner, CEO of ASO.

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Team Dimension Data’s bicycles lined up on front of the team bus before the start of Stage 13.
Photo: By Arthur Goldstuck

The route to that future presents almost as many obstacles as the Tour itself.

Right now, the technology that has already transformed the race comprises a cellphone-sized device fitted to every bike in the race – 198 in the 2017 edition. It includes a battery, GPS receiver and Radio Frequency ID (RFID) transmitter tha tramnsits the location of each bike every second. The information is overlaid on data about the historic performance of each rider – in the race itself and in previous races – along with wind speed and direction, and road gradient.

Initially, there was some concern among some teams that the technology would provide rival teams with too much data about each rider. However, the teams have all come to appreciate the extent to which it has enhanced their preparation for each stage of the race, as well as their ability to adjust tactics almost by the minute.

Now Dimension Data is hoping to go one step further.

“We know the speed, gradient, wind conditions, and size of groups, so we are able to use machine learning to calculate the effort index of each rider,” says Peter Gray, senior director of technology at Dimension Data Global Sports Practice.  “For example, an index of 1 means he is still having coffee at the start, and10 means his head is about to explode. Most of the time we see an average effort of 5 out of 10, when they are cruising, and towards end it starts to ramp up.

Team Dimension Data manager Doug Ryder on one of the bicycles the Qhubeka charity is donating to school children across Africa

Team Dimension Data manager Doug Ryder on one of the bicycles the Qhubeka charity is donating to school children across Africa.
Photo: By Arthur Goldstuck

“It’s something we’ve developed and are testing internally, and starting to bring on line and share as we’re allowed to. We’ve begun sharing predictions around breakaway and stage predictions.

“The thing is that you can’t tell if an effort index of 8.8 means a rider is in strife or fatigued, because we don’t have biometric information. If he’s in great shape he could maintain that for a long time, and it doesn’t give other teams a competitive advantage to know it, as it would if you had biometrics on the ride.”

Biometric measurement would require all riders to wear heart-rate monitors and the like – which most already do, but only for the benefit of their own teams.  Teams would resist sharing such data initially, but ultimately it will probably become a feature of the race.

Other possibilities for the future are virtual reality and rider point of view experiences of the race.

It’s been a long ride from the first Tour de France in 1903, when the only form of coverage was a single newspaper. In many ways, then, the event mirrors the evolution of both sports technology and the media. And South African innovation is at the very heart of that evolution.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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