The recently released ICT Policy is filled with good ideas. But, good ideas don’t always translate into good implementations, especially considering the government’s track-record, writes ADRIAN SCHOFIELD, VP of the Institute of IT Professionals SA.
The Information and Communication Technology (ICT) Policy White Paper, which was released last October by the Department of Telecommunications and Postal Services (DTPS), is an ambitious document filled with many good ideas. It is essential that South Africa’s ICT policy framework ensures the maximum value is extracted from the potential contribution which the ICT industry can make to transformation and economic growth. The new rapid deployment policy is thus to be commended!
A good idea, however, does not always translate into good implementation, especially not considering the track-record of the South African government. With no indication that SA Connect will achieve its targets, why should we believe that new good policies would be properly implemented?
The existing structures which regulate the industry have not performed well, with the appalling delay in the rolling out of digital migration and allocation of radio frequency spectrum. However, there is no reason to suppose that creating new structures and bureaucracy will solve this problem. Rather than embarking on such a foolhardy venture, the existing structures must be fixed and granted independence where appropriate.
Introducing another industrial monopoly, as the DTPS appears to intend with the single Wireless Open Access Network, is not an example of a good idea. In fact, both the idea and the implementation will have the same, detrimental result in this industry as we have seen with other monopolies in other industries: Political interference, no competition and thus high prices.
The Telkom monopoly never succeeded in the apparent goal of increasing fixed-line penetration and the Second National Operator did not increase competition in the fixed-line market. There is ample room for competitive full-service providers alongside service provision at the wholesale level, and while infrastructure-sharing arrangements may make sense in order to reduce duplication of investment, monopolisation is not the answer.
Two principles must be adhered to in the regulation of the ICT industry. Firstly, the government must approach ICT from a ‘light touch’ perspective; and secondly, any policy must be technologically-neutral. Both these principles come down to one reality in this particular industry: Everything changes, all of the time.
What we regard as the norm of technology today will most likely have changed substantially in five years; the same is often not true for other industries like mining and agriculture. A heavy-handed approach which constrains innovation and out-of-the-box thinking will cause South Africa to fall behind technological development around the world and in Africa.
It is, unfortunately, apparent from the White Paper that the DTPS is less interested in facilitating the expansion of access to communications technology, than it is in controlling the ICT industry. There is no evidence supporting the notion that changing the structures governing the industry will lead to more access, but it is clear that it will increase government dominance.
Rather than focusing on this direct intervention in an otherwise well-performing industry, the government should focus its efforts on drastically improving the education of our young people in the STEM subjects and driving improved vocational training through partnerships between employers and institutions. There can be no ICT industry without the skills to design, create, implement and support the solutions that drive our future as a nation.
The ICT Policy White Paper contains many good ideas, and, I hope, is an indication of the government’s willingness engage constructively with the beneficial contribution the ICT industry has made and will make to South African society. Unfortunately, it also contains very bad ideas, and we are not assured that even the good ideas will be well implemented, or implemented at all. There is still much to be discussed and ironed out before the DTPS tries to start the process of implementation.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.
Five key biometric facts
Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.
How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.
Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…
- The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
- The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person. A copy or a fake cannot be used to access a cutting-edge biometric solution.
- Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
- Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers. An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past. Nobody needs to remember their password with biometrics, they only need to show up.
- Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.