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SA broadband catching up

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In the past Africa and South Africa have lagged behind Europe and the US in terms of network speeds. Fast forward to now, and a better picture is emerging, showing that we are fast closing the gap when it comes to 3G and 4G connectivity.

A slew of research papers in recent years from Europe and the United States (US) have shown that Africa, including South Africa (SA), have lagged behind in network quality and data speeds when compared to networks in developed economies. But a better picture is emerging where SA is fast narrowing the gap and is doing much better against the best in the world when it comes to 3G and 4G mobile networks coverage.

For instance, a comparison of the results of recent tests done by PC Magazine, a leading global technology magazine, testing data speeds of the top four cellphone network providers in 30 cities in the US, shows that SA has better upload and download speeds on 3G than the US and is almost on par in terms of 4G download speeds.

This is a clear demonstration that the hundreds of billions of rands that have been invested by the local cellphone network providers in broadband infrastructure over the last 20 years are yielding positive results.

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The latest results also show that Vodacom SA’s 35 million customers benefit from superior 3G and 4G download speeds than their counterparts in the US.

Andries Delport, Vodacom’s Chief Technology Officer at Vodacom commented:

“This is testament to the fact that our network investment efforts are paying off. We have always maintained that our networks are our key point of differentiation, and as such, it is in our interest to invest in them to increase data speeds, reduce dropped-called rates and deliver the best service to our customers. This year alone we invested R12.9 billion in our networks in South Africa, targeted primarily at expanding our 2G, 3G and 4G coverage, enhancing our network performance and improving customer experience.”

“If we factor in inflation, we have invested R142 billion in our network infrastructure in SA since our inception. By enhancing access to voice and data, our network and service offerings are helping to transform lives and stimulate economic growth in these emerging markets.”

A 2009 World Bank study found that low-income and middle-income countries experienced a 1.38 percentage point increase in GDP for each 10 percent increase in broadband penetration.

In South Africa, Vodacom’s 2G network now covers 99% of the country’s population, wider than any other service provider. Vodacom’s 3G network covers around 98.9% and 4G close to 70% of the population, well ahead of its competitors.

“Vodacom is committed to ensuring that we continue to extend our network coverage in South Africa. In particular our strategy includes doing a lot more to extend coverage in the remotest parts of SA but in order to do this, we need additional spectrum. There is no doubt that greater access to spectrum will give South Africans faster speeds, wider access to LTE coverage and, inevitably, lower data pricing,” Delport says.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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