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Rise of Crowdsourced Safety

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The very nature of social media’s open communication and crowdsourced information provides a powerful tool for public safety says co-founder of ttrumpet, GRANT THEIS.

“The growth of social media continues to grow exponentially – and the sharing of information amongst individuals has the real potential to improve vigilance and ultimately lead to safer communities.”

Recent community horror stories have sparked the debate around public safety through citizen engagement, and the role technology is playing here has come to the fore.

“With so many citizens witnessing and experiencing almost daily incidents in their city – imagine the sheer volume and content that can be generated,” adds Theis. “One of the best ways to garner this information is through crowdsourcing – which involves engaging and enabling citizens to actively take a part in the fight against crime and by reporting suspicious activities or crime or vandalism by reporting information in real-time and in a convenient and accessible way using their smartphones.”

Theis cautions that these platforms shouldn’t be mistaken for a security app – but rather they are about connecting individuals in real-time with their communities and syndicating information that enables individuals and communities to empower themselves when it comes to keeping themselves and their families safe.

“Having said that however, follow-me-home features and community channels are just a few aspects that can be incorporated here,” says Theis. “Think of the possibilities of correlating these citizen activities and reports with data from other systems, such as video surveillance, traffic monitoring or even security companies. Having such an integrated system, with the community at the centre, allows officials to gain a better understanding of what is happening at any moment, where their serves are required as well as trends that may emerge over time and work hand-in-hand with the community to eliminate crime.”

Over the last 6 months ttrumpet has been focused on creating a security eco-system with tailored features including:

·         Tag-Me: a my-safety, real time feature within the app aimed at families, friends and active sportsmen. The feature enables individuals to “pin” or mark their journey while travelling, allowing personally selected people to identify their exact location and whether they have gone off route, as well as allowing the user to alert their “followers” in cases of distress

·         Security Channel: a dedicated channel for communities to report and record security issues and other community related information. Ttrumpet’s security gives an intelligent view of all incidents as well as a map and of course, full user control of notifications. Ttrumpet offers this service for free to all resident’s associations, safety/community forums and similar groups.

·         SOS Button: a free SOS service which contacts your loved ones and sends them your location when pressed.

Ttrumpet is being used actively across Pretoria and Johannesburg currently – with over 100 Community Police Forums and Neighbourhood Watches actively using the app for their security communities. Warrant Officer A.C. Holtzhausen Sector Manager, sector 1 Pretoria North SAPS, is currently using the ttrumpet app to connect with his sector community. He says: “Having used it for a few months, I have to say it’s become a must to combat crime in the community as not only does it bring the community together, but it is helping the police to combat crime in the area and encouraging fellow residents to identify hotspots, be more vigilant and be on the lookout to assist the police.”

“Active citizenry, coupled with a strong purpose-built platform that brings together relevant parties, has real potential to change the status quo. It truly is the rise of crowdsourced safety,” says Theis.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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