Connect with us

Featured

Printing gets a purpose

Published

on

Technology companies have long been claiming to listen to customers. Now one of them is taking the conversation further, writes ARTHUR GOLDSTUCK.

It’s become almost a cliché that technology companies, gadget makers and high-tech service providers have been learning to listen to their customers. Examples abound, from Apple succumbing to the demand for large-screen smartphones despite a near-religious adherence to smaller formats, to Facebook putting more privacy controls in the hands of its users.

But now one company is taking the conversation further: listening to both the customer and the community. Seiko Epson, known for both its pioneering watches and its printing and robotics solutions, believes that it is no longer enough merely to give customers what they want.

“We have to listen to both our customers and to our society,” said Minoru Usui, president and CEO of Seiko Epson, speaking at the CeBIT technology fair in Hannover, Germany, last week. “We want to help make the world a better place and we are determined to make Epson a company that is indispensable in that process. But we can only do this by listening to society.”

The result is that the company has become fiercely focused on reducing the waste resulting from one of the business world’s most wasteful activities: printing.

Three years ago, Usui declared that his company would “make printers that are faster, more beautiful and more efficient than ever before”. Now, he believes, the company has achieved its goal.

CeBIT saw the launch of the new Epson PaperLab, a recycling machine that can fit in any large office. Designed to allow printed paper to be reused, it shreds and pulps the used pages, and spits out clean paper.

However, rather than it being the sole focus of Epson’s CeBIT presence, it was just one element of the organisation’s wide-ranging strategy to transform the office.

“We are exploring the world of tomorrow through the eyes and minds of the workforce of today,” Usui said during a keynote address at the event.

Later, in an interview, he elaborated.

“One thing is clear: there are going to be a lot of advances in Internet and cloud technology, and we have to look at what we can do with our technology and see how we can adapt our products to make a contribution. For example, as technology evolves, there is a need for ever-higher productivity, and to make things lot easier to use than they are now, while having less impact on the environment.

IMG_3275

“If we look at what society wants and what we can deliver, there are environmental areas where we can contribute, there is a need for greater precision, or the same precision in a more compact format. We will focus on areas where our technology is suited to fill the gaps.”

The company is specifically focused on four areas of innovation, namely inkjet printer technology, visual communications, wearables and robotics.

Although laser printing exceeds inkjet technology almost fourfold in the global office market, Usui believes the latter has far greater potential in the workplace.

“In laser printing, there have been no technical advances in recent years and users seem quite dissatisfied with its high running costs. We hear from many customers they want to print in colour, but don’t because of the high cost. Inkjet technology has helped release people from restrictions they have felt about office printing today.”

Advances in inkjet printing technologies also mean fewer moving parts in Epson machines, and therefore less energy consumption. This has helped some large corporations make dramatic reductions in their own carbon footprints.

Usui points that many photocopier companies have been trying to reinvent themselves by putting an effort into managed print services. However, he says, this does not address fundamental issues like printer speed and cost of operating. As a result, he believes, 2017 will see a tipping point in the rate at which companies move over the inkjet printing.

While Epson has long served the consumer and small business market with inkjet printers, it also used CeBIT to unveil an enterprise offering. The WorkForce Enterprise WF-C20590 is not as sexy a name as the PaperLab, but it is possibly more important strategically. An A3 multifunction printer, it is Epson’s first corporate high-speed inkjet line head printer, and prints 100 pages per minute – which the company calls “breakthrough speed”.

The machine’s junior sibling, the WorkForce Pro WF-C869R, aimed at slightly smaller offices, uses a highly economical ink solution called the Epson Replaceable Ink Pack System, which allows the company to claim the lowest-cost colour printing in its class.

“Products like the high speed printers address cost issues, and innovations like the PaperLab address environmental issues,” said Usui. “We are taking an overall look at the business of printing, and removing concerns and restrictions one by one.”

Naturally, there are likely to be conflicting demands when society is pulling in numerous directions. But Usui believes this should be built into business strategy.

“Yes, there are lots of needs in society. However, it’s important for us to look at megatrends, understand the things that definitely will happen, and look at ourselves and see to which ones we are able to contribute.”

  • Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee

Featured

YouTube Music announces Smart Downloads, SA playlists

The service has introduced Smart Downloads which takes allowing users to store and play hundreds of tunes offline, automatically.

Published

on

The latest updates from YouTube Music, for subscribers of its Music Premium and Premium services, include a new feature that allows users to switch seamlessly between a song and its music video for an uninterrupted experience.

It has also introduced Smart Downloads which takes the work out of downloading music, allowing users to store and play hundreds of tunes offline, automatically. YouTube Music has also announced new playlists for South Africa. 

The updates all reflect features that are popular on the global leader in music streaming, Spotify, and that have been key to its growth.

YouTube said in a statement on Friday: “Imagine listening to a new track by your favourite artist in the YouTube Music app and having the ability to seamlessly switch over to watch the music video – no pauses, no interruptions, just a simple tap that keeps the music flowing. This standout new feature from YouTube Music allows YouTube Premium and YouTube Music Premium subscribers to make a seamless transition between a song and its music video for uninterrupted listening and/or watching. Whether you’re in the mood for listening or watching (or a little of both)… it’s all here – no app switching required.”

With Smart Downloads, YouTube Music automatically saves music at night, when connected to Wi-Fi, helping subscribers to use less mobile data, enjoy a smoother updating experience and save up to 500 songs offline using Liked Songs playlist as well as other playlists and albums. 


Previously, music lovers could use the Offline Mixtape feature to download up to 100 songs, specifically chosen for them based on what they listened to most on the platform. Now, with Smart Downloads, they select the number of songs they would like automatically downloaded by toggling their YouTube Music Settings. This means YouTube Music Premium subscribers with Smart Downloads enabled on their mobile devices can now access hundreds of tracks regardless of connectivity. 

This feature is currently available on Android, with plans to bring it to iOS in the future.

Click here to read more about YouTube Music playlists, and find out what is inside them.

Previous Page1 of 2

Continue Reading

Cars

Make cars, not waste

Published

on

Jaguar Land Rover is trialling an innovative recycling process which converts plastic waste into a new premium grade material that could feature on future vehicles. 

It’s estimated that the amount of waste plastic is predicted to exceed 12 million tonnes globally by 2050*. Today, not all of this plastic can be recycled for use in automotive applications – especially in vehicle parts that are required to meet the most exacting safety and quality standards.

Working in conjunction with chemical company, BASF, Jaguar Land Rover is part of a pilot project called ChemCycling that upcycles domestic waste plastic, otherwise destined for landfill or incinerators, into a new high-quality material. 

The waste plastic is transformed to pyrolysis oil using a thermochemical process. This secondary raw material is then fed into BASF’s production chain as a replacement for fossil resources; ultimately producing a new premium grade that replicates the high quality and performance of ‘virgin’ plastics. Importantly, it can be tempered and coloured making it the ideal sustainable solution for designing the next-generation dashboards and exterior-surfaces in Jaguar and Land Rover models.

Jaguar Land Rover and BASF are currently testing the pilot phase material in a Jaguar I-PACE prototype front-end carrier overmoulding to verify it meets the same stringent safety requirements of the existing original part.

Pending the outcome of the trials and progression in taking chemical recycling to market readiness, adoption of the new premium material would mean Jaguar Land Rover could use domestically derived recycled plastic content throughout its cars without any compromise to quality or safety performance**. 

Chris Brown, Senior Sustainability Manager at Jaguar Land Rover, said: “Plastics are vital to car manufacturing and have proven benefits during their use phase, however, plastic waste remains a major global challenge. Solving this issue requires innovation and joined-up thinking between regulators, manufacturers and suppliers.

“At Jaguar Land Rover, we are proactively increasing recycled content in our products, removing single-use plastics across our operations and reducing excess waste across the product lifecycle. The collaboration with BASF is just one way in which we are advancing our commitment to operating in a circular economy.”

This is the latest example of Jaguar Land Rover’s commitment to addressing the challenge of waste plastic. The company has collaborated with Kvadrat to offer customers alternative seat options that are both luxurious and sustainable. The high-quality material, available initially on the Range Rover Velar and Range Rover Evoque, combines a durable wool blend with a technical suedecloth that is made from 53 recycled plastic bottles per vehicle. 

Jaguar Land Rover has already met its 2020 target for Zero Waste to Landfill for UK operations. This includes the removal of 1.3 million m2 – equal to 187 football pitches – of plastic from its manufacturing lineside and replacing 14 million single use plastic items in business operations. 

Together, these efforts are driving towards Jaguar Land Rover’s vision for Destination Zero; an ambition to make societies safer and healthier, and the environment cleaner. Delivered through relentless innovation to adapt its products and services to the rapidly-changing world, the company’s focus is on achieving a future of zero emissions, zero accidents and zero congestion.

Editor’s notes:

https://advances.sciencemag.org/content/3/7/e1700782.full

** All Jaguar and Land Rover vehicles tested have achieved a Euro NCAP 5* rating.

Continue Reading

Trending

Copyright © 2019 World Wide Worx