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Meet the 4 guardians of software development

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As a development project progresses, there is a dynamic where customer, technical teams, and quality assurance manager demands have to be balanced. It is a process of navigating these dynamics that determines the product’s success, writes GARETH HAWKEY, CEO of redPanda Software.

Speed, efficiency and constant disruption are what characterise and define today’s business environment. For those that cannot innovate, adapt and respond quickly to the market, survival is dubious (at best). Within the realm of enterprise software development, it is critical to have a structure in place that can respond to two major challenges within this environment: the need to mitigate risk, and the mandate of meeting the client’s brief and specific business needs (specifically within a timeframe that allows the business to have the competitive edge without compromising the quality of the software being created). Both of these challenges require a software development approach that is founded upon agility and adaptability.

As any development project unfolds and progresses, there is a continually shifting dynamic – whereby the demands of the customer, the technical teams, and the development and quality assurance managers have to be constantly balanced. While a perfect balance may never be achieved, it is the process of navigating these shifting dynamics that ultimately determines the success or failure of the finished product [bespoke enterprise software].

To ensure that this process unfolds in a way that both mitigates risk and supports innovation, we have Four Roles or Guardians that together guide each development project: the Product Owner, Senior Development Manager, Head Architect and Quality Assurance Specialist.

Balancing Technical Perfection and Enterprise Efficiency  

The Product Owner is primarily there to ‘fight’ for the customer. This person has a deep understanding of the customer’s business and domain, and is also able to promote innovation and idea generation within that business. The Product Owner not only ensures that the customer’s needs and expectations are met, but he/she also plays a major role in developing the initial specs of the project. Their role is far removed from the technical aspects, and entirely focused on the business and its objectives/desired outcomes.

Moving from the customer to the software development team, the Senior Development Manager ensures that the internal team delivers on the outcomes/specs that it committed to. This role requires a close relationship with the development team and a clear understanding of what makes it tick, i.e. which positions/roles are required, managing the workload, managing personal growth and development, checking that the team has the right tools and support, and ensuring that there is visibility and transparency across processes. The experienced Senior Development Manager allows for autonomy within the teams, while ensuring that deliverables and expectations are met (internally and externally).

The Head Architect is entirely focused on the technical elements of the process. This leader is the chief guardian of the software, and he/she works on creating best practices and blueprints to achieve the most impactful technical outcomes. The main focus, within this realm, is to develop software that has flexibility, extensibility and maintainability. Here, technical excellence is everything.

Finally, we come to the chief gatekeeper – the Quality Assurance Specialist. This person wields the final stamp of approval for any software that goes out, and he/she scrutinises every aspect (technical elements, usability, business impact, etc). The QA assesses the deliverables from a macro viewpoint, and ensures that it meets the brief and expectations of the customer as closely as possible. In addition, the QA makes sure that there is a standardized way of automating tests – which confirm that the quality of the finished product is world-class and ready for the enterprise.

Sustainable, Impactful

These four chief guardians of the process, so to speak, work very closely and engage daily to guide the software development process. Each of these role players sits at an executive level within the company, and work together to manage the inevitable ebbs and flows of each design sprint.

With this structure in place, we can effectively mitigate risks – while delivering on customer expectations within the enterprise software environment. Such a structure is designed to enable agility and adaptability, so that we can meet customer expectations in a way that is efficient, structured and sustainable.

For any business today, it is critical to have a technology partner that can balance the enterprise need for speed and efficiency, with the technical need for agility and adaptability. Only when all these needs are met or balanced, do you get a finished product that can truly fuel growth and development within the enterprise.

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ConceptD: Creatives get a tech brand of their own

The unveiling of a new brand by Acer recognises the massive computing power needed in creative professions, writes ARTHUR GOLDSTUCK

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It’s a crisp Spring morning in Brooklyn. The regular water taxi from Manhattan pulls up at Duggal Greenhouse on the edge of the East River. It’s a building that symbolises the rejuvenation of Brooklyn as a hub of artistic and creative expression.

Inside the vast structure, global computer brand Acer is about to unveil its own tribute to creativity. Company CEO Jason Chen takes to the stage in faded blue jeans and brown t-shirt, underlining the connection of the event to the informality of the area.

“Brooklyn is become more and more diverse,” he tells a gathering of press from around the world, attending the Next@Acer media event. “It’s an area that is up and coming. It represents new lifestyles. And our theme today is turning a new chapter for creativity.”

Every year, Next@Acer is a parade of the cutting edge in gaming and educational laptops and computers. New devices from sub-brands like Predator, Helios and Nitro have gamers salivating. This year is no different, but there is a surprise in store, hinted in Chen’s introduction.

As a grand finale, he calls on stage Angelica Davila, whose day job is senior marketing manager for Acer Latin America. But she also happens to have a Masters degree in computer and electric engineering. A stint at Intel, where she joined a sales and marketing programme for engineers, set her on a new path.

Angelica Davila, marketing manager for Acer Latin America

For the last few months, she has been helping write Acer’s next chapter. She has shepherded into being nothing less than a new brand: ConceptD.

Click here to read more about ConceptD.

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Which voice assistant wins battle of translators?

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Take the most famous phrase from the Godfather – “I’m going to make him an offer he can’t refuse” – or “The only thing we have to fear is fear itself” from the inaugural address of US President Franklin Delano Roosevelt and see just how the virtual assistants do in translating them using their newly introduced Neural Machine Translation (NMT) capabilities. One Hour Translation (OHT), the world’s largest online translation service, conducted a study to find out just how accurate these new services are.

OHT used 60 sentences from movies and famous people ranging from the Godfather and Wizard of Oz to Neil Armstrong, the first man to set foot on the moon, US presidents Franklin Delano Roosevelt and John Fitzgerald Kennedy and historical figures like Leonardo da Vinci and Aesop. The sentences were translated by Google Assistant, Amazon’s Alexa and Apple’s Siri from English to French, Spanish, Chinese and German and then given to five professional translators for their assessment on a scale of 1-6. 

Google Assistant scored highest in three of the four languages surveyed – English to French, English to German and English to Spanish and second in English to Chinese.  Amazon’s Alexa, whose translation engine is powered by Microsoft Translator, was tops in the English to Chinese category. Apple’s Siri was second place in English to French and English to Spanish and third place in English to German and English to Chinese.  (See chart). All three virtual assistants are compatible with mobile phones.

“The automated assistants’ translation quality was relatively high, which means that assistants are useful for handling simple translations automatically,” says Yaron Kaufman, chief marketing officer and co-founder of OHT. He predicts that “there is no doubt that the use of assistants is growing rapidly, is becoming a part of our lives and will make a huge contribution to the business world.” 

A lot will depend on further improvements in NMT technology, which has revolutionized the field of translation over the past two years.  All the companies active in the field are investing large sums as part of this effort. “OHT is working with several of the leading NMT providers to improve their engines through the use of its hybrid online translation service that combines NMT and human post-editing,” notes Kaufman. He adds that this will no doubt have a huge impact on the use of assistants for translation purposes.

OHT has made a name for itself in assessing the level of translations by NMT engines.  Its ONEs Evaluation Score is a unique human-based assessment of the leading NMT engines conducted on a quarterly basis and used as an industry standard. 

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