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M2M Barometer reveals IoT explosion in SA

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Vodafone’s recently released M2M barometer report has revealed a rapid growth in ‘Internet of Things’ in South Africa and across the globe.|Vodafone’s recently released M2M barometer report has revealed a rapid growth in ‘Internet of Things’ in South Africa and across the globe.

Vodafone recently published its third annual Vodafone M2M Barometer Report – a global survey of the Machine-to-Machine (M2M) sector. The report reveals continued strong growth in the use of the technologies, networks and services that connect a wide variety of smart devices – from household products and cars to industrial applications – to the so-called ‘Internet of Things’.

The Vodafone M2M Barometer Report reveals that more than one-quarter of all companies worldwide are now using M2M, up from 12% when Vodafone first launched the report in 2013. In South Africa this number is even higher than the global average, with 35% of companies stating that they have implemented M2M projects and 26% are planning to implement within the next 12 months.

A significant majority of early adopters are already seeing clear business advantages from M2M deployment; 81% have expanded their use of M2M technologies over the last year. Overall awareness of M2M and the Internet of Things increased significantly during 2014-15; 76% of companies– both adopters and non-adopters – say they are familiar with the new technologies.

The fastest growth in rates of adoption – up 88% year on year – is in the retail sector where typical M2M applications include in-store digital signage, smart payment systems and supply chain optimisation. The M2M Barometer also found strong growth in the healthcare sector (up 47%) – where M2M is used for applications such as remote patient monitoring and patient record systems – and the utilities sector (up 32%), driven by the global expansion of smart metering systems to enhance energy efficiency. Meanwhile, the automotive industry continues to embed M2M as a core technology within the designs of new vehicles, with the accelerating production of so-called ‘connected cars’ being a major contributor towards a 14% year-on-year increase in M2M adoption in that sector.

Business Transformation

Companies that have begun to adopt M2M technologies are already experiencing substantive benefits; 59% of early adopters reported a significant return on their investment in M2M, with a 28% year-on-year increase in the proportion of companies reporting a sizeable ROI impact. For 69% of South African businesses, the key factor prompting investments into M2M was the opportunity for innovation. While 73% of businesses in South Africa that have adopted M2M said they were using their solutions for automating processes.

The Vodafone M2M Barometer Report also found an increasing level of sophistication within many companies’ M2M applications including integration with cloud computing technologies and the advanced use of big data analytics. Companies that have invested in these services reported the greatest business impact; 69% of advanced M2M users said their companies had been fundamentally transformed by the Internet of Things.

Tony Smallwood, executive head of M2M and vertical industries at Vodacom Business said, “The Internet of Things is transforming more businesses faster than ever before. This is particularly true for South African businesses which are embracing M2M faster than our global counterparts. According to the research findings this is primarily driven by the opportunity M2M brings for innovation and the ability to automate processes.”

Analysys Mason Principal Analyst Michele Mackenzie said, “There are two really striking results in the Vodafone M2M Barometer Report for 2015. First, retail and healthcare stand out as sectors demonstrating considerable growth in adoption as an increasing proportion of companies transform themselves to compete more effectively in the digital economy. Second, there are some very interesting insights into the diverse measures used by companies to assess the value of M2M. There are compelling examples of cost savings; positive impacts on customer retention and the ability to unlock new revenue streams are also cited as tangible benefits that continue to drive investment in M2M.”

“By using the Vodafone M2M platform, we are able to provide point-of-sale communication in 12 countries in Africa,” adds Smallwood. “While the retail sector has been reaping the benefits of our M2M offering for some time now, we are seeing the interest in M2M technology is expanding into vertical areas such as energy and water solutions, asset management and security solutions.”

The survey – conducted by Circle Research covers countries across the globe looking into small and medium size enterprises for the first time, leading to an 80% increase in interview respondents.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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