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Internet of Things: Simpler than you think

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The Internet of Things is one of the latest buzzwords in the IT industry. It promises to transform how we live and work, but for some its still very difficult to understand. VINCE RESENTE, Enterprise Technology Specialist at Intel attempts to demystify the IoT.

Ah, the Internet of Things. It’s the topic on everyone’s lips – the buzzword of the year. It promises to transform the way we live and work, to free us from mundane tasks, and create entirely new jobs in entirely new industries.

Ask anyone in technology to explain the IoT and they’ll probably use words like sensors, big data and networks, and tell you how, together, these produce real-time insights and business intelligence.

No wonder the man on the street isn’t as excited about the IoT as those in the industry are. For something that is expected to have massive impacts on the lives of every person on the planet, the IoT should be easier to understand.

Demystifying the IoT

The high-level definition of the IoT is a collection of sensors that feed information into a database to make sense of things.

That’s not the most user-friendly explanation.

Let’s rather think of the IoT as a human body – we’ll call him John.

John’s central nervous system is the database and his senses (sight, smell, touch, etc) are, well, the sensors.

When information enters John’s nervous system (database) through his senses (sensors), he interprets it immediately and responds accordingly – he pulls his hand away from a hot stove; he sidesteps an uncovered manhole; he turns down the volume on the TV if it’s too loud.

The heat from the plate, the sight of the open manhole, and the TV volume is all data, which John analyses in real-time, allowing him to make instant decisions. He uses this information to protect himself by predicting outcomes before they occur – like falling into the manhole and seriously injuring himself.

Making businesses smarter

This is, in essence, how the IoT works.

Businesses in any vertical can monitor and analyse just about any variable. This analysis allows them to make better business decisions in response to changing conditions, in real time. They can also predict what is likely to happen in the future and put measures in place to protect themselves from financial loss or to better position themselves to leverage future opportunities.

These decisions – or business intelligence – keep them ahead of their competitors, help them save time and money through unnecessary downtime, and ensure their systems always perform optimally.

Let’s consider some of the variables a courier company – we’ll call it ABCDeliveries – might monitor. By monitoring traffic patterns through apps like Waze, GPS data and traffic light sensors, ABCDeliveries can calculate the fastest route between destinations, saving it time on the road and allowing it to complete more deliveries in a day, which equates to more revenue. By monitoring the weather, ABCDeliveries will know when to move packages undercover to prevent damage from rain or hail, saving it money in insurance claims.

A key aspect of the IoT is that big data is time-stamped. Traffic information from yesterday is useless to ABCDeliveries today. It needs to know what is happening right now so that it can react appropriately.

Humans as sensors

Thousands of South Africans use the IoT every day, possibly without realising it. Anyone who travels with the Waze navigation app is essentially part of a bigger IoT ecosystem.

Users opt in to share their movements and to report road hazards, faulty traffic lights and police sightings, meaning they are, essentially, the sensors that submit data – of John’s senses. This information is disseminated to other Waze users travelling on the same route.

If 20 people give a hazard report a thumbs up, it’s likely still there. If 10 give it a thumbs down, it’s probably not and Waze will remove it from the hazard list. That’s a big data decision made in real time in response to data coming in from thousands of sensors.

The effects? People are able to avoid congested roads and discover new routes that get them to work faster. Imagine how much simpler our lives will be when we can look inside our fridges from our phones while doing grocery shopping, or when we can turn on the heaters from work to arrive to a warm home in winter?

There is not a single vertical that will not benefit from the IoT, but we first need to understand how it works so that we can get more people excited about it – and more people developing for it – so we can all realise these benefits sooner.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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