Korean electronics manufacturer LG has spent the last two years proving its high-tech credentials as a smartphone technology leader. With the release of the G4, it is ready for more, writes ARTHUR GOLDSTUCK.
When the LG G4 smartphone arrives in South African stores in mid-June, it won’t dazzle the market with the latest in technology breakthroughs. That would be so, like, yesterday, for a brand that has already shown its technology smarts, with advances ranging from 3D visuals several years ago to curved screens over the past year.
This time round, LG wants to impress the market with something more basic: market share.
While specific sales figures for South Africa have not been released, LG says the G3 sold double the number of the G2, and the target for the G4 is to double up again on the G2. To put that in context, the most recent market research from World Wide Worx and GeoPoll shows that LG has about 2,7 per cent market share in South Africa, almost exactly on a par with Sony. While other LG models contribute to that share, doubling G3 sales with the G4 will contribute significantly.
LG has something of a hill to climb, though, as the intended next purchase of South African consumers, revealed in the same study, shows it dropping a percentage point and Sony rising substantially.
For this reason, the timing of a phone like the G4 could not be better. The latest G-round comes across as a culmination of several years of development, fine-tuning and learning from the customer.
On the most basic level, LG has repaired a flaw in its previous devices, namely an overtight SIM slot, which tended to shred SIM cards when they were swopped to other devices. It still has an old-style slide-in wire-frame SIM slot, but the fit is more comfortable, and not designed to prevent one from ever removing it. On such basic foundations are positive experiences built.
It’s the first phone I’ve used where the switching process from one device has worked seamlessly, as advertised. Using NFC (Near Field Communications) on the phone, one holds it to another phone also running NFC to capture all settings, files and profile of installed apps. Aside from a few prompts and logging into an e-mail account on the new device, it all happens automatically.
So far so similar to Samsung and HTC. The difference is that, once logged into Gmail or the Play Store, it begins automatically downloading all apps installed on the previous phone. With other devices, most have to be selected individually, and accepted one by one. The saving in time and energy can be enormous.
The user interface is also simpler and more satisfying than on most Android phones, thanks to an avoidance of “bloatware”, as proprietary software add-ons are known.
On the hardware side, the phone naturally also outdoes its predecessors but, more important, much of the competition.
Most noticeably, the battery is removable, and it has giant-sized 3000mAh capacity – allowing for full-day usage despite the large screen – in what has the appearance of a standard-sized battery.
The camera is especially impressive, and a quick test against the iPhone 6 Plus and MTN One M9 give it a clear edge. At F1.8, it has the widest aperture lens on a major brand phone in this market – edging out the F1.9 aperture of the Samsung Galaxy S6 – which means it lets in more light and allows for more precise focus. Unlike many comparisons between phone camera lenses, the difference here is obvious even to the untrained eye.
The display dazzlingly sharp, in an environment where there is no longer such a thing as a screen that is NOT sharp. This is largely thanks to Quad HD resolution (four times high-definition, or 2,560 x 1,440 pixels) of its 5.5-inch display, and something called IPS Quantum Display, which allows for better control of the liquid crystals that make up the screen. More light is emitted, contrasts are sharper, and blacks are deeper, allowing for a richer, more defined colour.
Deon Prinsloo, General Manager LG Mobile, summed up the marketing position of the G4 like this: “We wanted to give consumers a truly human-centric device that combined the analog sensibilities with technologies that delivered real world performance. From the design to the camera to the display to the user interface, this is the most ambitious phone we’ve ever created.”
Hand-in-hand with LG’s highest ambitions yet for market presence, it takes the concept of “flagship phone” into a new category we can call the “standard-bearer phone”.
The Specifications of the G4, as supplied by LG, are:
• Chipset: Qualcomm Snapdragon™ 808 Processor
• Display: 5.5-inch Quad HD IPS Quantum Display (2560 x 1440, 538ppi)
• Memory: 32GB eMMC ROM, 3GB LPDDR3 RAM / microSD slot
• Camera: Rear 16MP with F1.8 Aperture / OIS 2.0 / Front 8MP with F2.0 Aperture
• Battery: 3,000mAh (removable)
• Operating System: Android 5.1 Lollipop
• Size: 148.9 x 76.1 x 6.3 – 9.8 mm
• Weight: 155g
• Network: 4G / LTE / HSPA+ 21 Mbps (3G)
• Connectivity: Wi-Fi 802.11 a, b, g, n, ac / Bluetooth 4.1LE / NFC / USB 2.0
• Colours: (Ceramic) Metallic Gray / Ceramic White / Shiny Gold /
(Genuine Leather) Black / Brown / Red / Sky Blue / Beige / Yellow
• Other: Manual Mode / Gesture Interval Shot / Quick Shot
Millennials turning 40: NOW will you stop targeting them?
It’s one of the most overused terms in youth marketing, and probably the most inaccurate, writes ARTHUR GOLDSTUCK
One of the most irritating buzzwords embraced by marketers in recent years is the term “millennial”. Most are clueless about its true meaning, and use it as a supposedly cool synonym for “young adults”. The flaw in this targeting – and the word “flaw” here is like calling the Grand Canyon a trench – is that it utterly ignores the meaning of the term. “Millennials” are formally defined as anyone born from 1980 to 2000, meaning they have typically come of age after the dawn of the millennium, or during the 21st century.
Think about that for a moment. Next year, the millennial will be formally defined as anyone aged from 20 to 40. So here you have an entire advertising, marketing and public relations industry hanging onto a cool definition, while in effect arguing that 40-year-olds are youths who want the same thing as newly-minted university graduates or job entrants.
When the communications industry discovers just how embarrassing its glib use of the term really is, it will no doubt pivot – millennial-speak for “changing your business model when it proves to be a disaster, but you still appear to be cool” – to the next big thing in generational theory.
That next big thing is currently Generation Z, or people born after the turn of the century. It’s very convenient to lump them all together and claim they have a different set of values and expectations to those who went before. Allegedly, they are engaged in a quest for experience, compared to millennials – the 19-year-olds and 39-olds alike – supposedly all on a quest for relevance.
In reality, all are part of Generation #, latching onto the latest hashtag trend that sweeps social media, desperate to go viral if they are producers of social content, desperate to have caught onto the trend before their peers.
The irony is that marketers’ quest for cutting edge target markets is, in reality, a hangover from the days when there was no such thing as generational theory, and marketing was all about clearly defined target markets. In the era of big data and mass personalization, that idea seems rather quaint.
Indeed, according to Grant Lapping, managing director of DataCore Media, it no longer matters who brands think their target market is.
“The reason for this is simple: with the technology and data digital marketers have access to today, we no longer need to limit our potential target audience to a set of personas or segments derived through customer research. While this type of customer segmentation was – and remains – important for engagements across traditional above-the-line engagements in mass media, digital marketing gives us the tools we need to target customers on a far more granular and personalised level.
“Where customer research gives us an indication of who the audience is, data can tell us exactly what they want and how they may behave.”
Netflix, he points out, is an example of a company that is changing its industry by avoiding audience segmentation, once the holy grail of entertainment.
In other words, it understands that 20-year-olds and 40-year-olds are very different – but so is everyone in between.
* Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee
Robots coming to IFA
Robotics is no longer about mechanical humanoids, but rather becoming an interface between man and machine. That is a key message being delivered at next month’s IFA consumer electronics expo in Berlin. An entire hall will be devoted to IFA Next, which will not only offer a look into the future, but also show what form it will take.
The concepts are as varied as the exhibitors themselves. However, there are similarities in the various products, some more human than others, in the fascinating ways in which they establish a link between fun, learning and programming. In many cases, they are aimed at children and young people.
The following will be among the exhibitors making Hall 26 a must-visit:
Leju Robotics (Stand 115) from China is featuring what we all imagine a robot to be. The bipedal Aelos 1s can walk, dance and play football. And in carrying out all these actions it responds to spoken commands. But it also challenges young researchers to apply their creativity in programming it and teaching it new actions. And conversely, it also imparts scholastic knowledge.
Cubroid (Stand 231, KIRIA) from Korea starts off by promoting an independent approach to the way it deals with tasks. Multi-functional cubes, glowing as they play music, or equipped with a tiny rotating motor, join together like Lego pieces. Configuration and programming are thus combined, providing a basic idea of what constitutes artificial intelligence.
Spain is represented by Ebotics (Stand 218). This company is presenting an entire portfolio of building components, including the “Mint” educational program. The modular system explains about modern construction, programming and the entire field of robotics.
Elematec Corporation (Stand 208) from Japan is presenting the two-armed SCARA, which is not intended to deal with any tasks, but in particular to assist people with their work.
Everybot (Stand 231, KIRIA) from Japan approaches the concept of robotics by introducing an autonomous floor-cleaning machine, similar to a robot vacuum cleaner.
And Segway (Stand 222) is using a number of products to explain the modern approach to battery-powered locomotion.
IFA will take place at the Berlin Exhibition Grounds (ExpoCenter City) from 6 to 11 September 2019. For more information, visit www.ifa-berlin.com