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Ford SA rolls out SYNC3

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Ford South Africa is launching the SYNC3 infotainment and embedded navigation system for the first time on its local model line-up.

Released initially as part of specification upgrades for the Ford Ranger and Everest this month, this will be followed by the Ford Focus.

“We have had great customer interest in adding navigation to our innovative SYNC  technology, and are proud to now launch SYNC 3 with navigation,” says Tracey Delate, General Manager, Marketing – Sub-Saharan Africa Region. “Adding SYNC 3 with navigation allows us to introduce further practical features customers use every day, seamlessly integrated into the vehicle to provide both convenience and driving safety.”

“We will introduce SYNC 3 with navigation to a total of seven models over the next 14 months, which is a great benefit for our customers.”

Next-Level Connectivity

The latest-generation SYNC 3 infotainment system was launched late last year, delivering the next level of connectivity with an easy-to-use design, high-speed performance and enhanced voice recognition.

With the addition of SYNC 3 with navigation, the system boasts full feature embedded navigation, along with all the benefits of SYNC 3’s faster performance, brighter capacitive eight-inch colour touch screen that offers clearer icons and convenient multi-touch gestures (such as swipe, slide, scroll and pinch-to-zoom), plus voice recognition that uses simple, real-world voice commands.

SYNC 3 with navigation provides a full 3-D experience with elevated map view, enhanced full colour graphics and point of interest (POI) building images. Similar to searching on Google, destinations can be entered via the simple one-box search by typing the address, POI category, intersection, city, postal code or GPS coordinates. The search function is predictive, with results appearing as the information is typed. Voice commands can also be used to select a POI.

The system allows addresses or points of interest to be saved as favourites, which can be accessed through the Favourites icon on the touch screen, or the “Destination Favourites” voice command.

When driving, the navigation map displays a raft of information, including the next manoeuvre; current speed limit; current GPS speed; and a choice of estimated time of arrival; time to reach destination; or distance to destination. Enhanced junction view zooms in as the vehicle approaches a crossing, providing detailed lane visuals and guidance. Similarly, it zooms out when the next manoeuvre is more than 3km away. Highway services information is included, such as rest stops and garages, with the nearest filling stations automatically appearing on the map when the fuel is low.

Mapping for over 20 countries, plus Tracks4Africa

All SYNC 3 with navigation systems sold in South Africa have access to more than 20 country maps including: Angola, Benin, Botswana, Burkina Faso, Burundi, Ghana, Ivory Coast, Kenya, Lesotho, Malawi, Mauritania, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Senegal, South Africa, Swaziland, Tanzania, Togo, Uganda, Zambia and Zimbabwe. More than 3.6-million kilometres of road and 869 000 POIs are listed.

Another fantastic innovation is the inclusion of Tracks4Africa, allowing owners to take advantage of the unique mapping created from the collective travel experience of the Tracks4Africa travelling community. This includes gravel roads with hazard notifications, off-road tracks, four-wheel drive routes and rocky roads, as well as deep sand routes. Additionally, more than 129 000 POIs are included, encompassing diverse types of accommodation, services (fuel stops, tyre repair shops), leisure and recreational venues, as well as emergency points of interest (police, hospitals, embassies and clinics).

In order to ensure that customers have the best possible experience, all models equipped with SYNC 3 with navigation in South Africa receive free annual map updates for a period of five years. Additionally, text and voice guidance are available in a multitude of languages, comprising Afrikaans, Arabic, English, French, German, Italian, Portuguese, Spanish and Zulu.

Apple CarPlay and Android Auto

Aside from the addition of navigation, SYNC 3 also offers the benefits of smartphone integration provided through Apple CarPlay or Android Auto, which transforms the phone’s connectivity with the car. Through Apple CarPlay, SYNC 3 can be used to access Siri, make calls, return missed calls and listen to voice mail, as well as send, read and reply to text messages. Songs, playlists and compatible apps like Apple Maps, can also be accessed.

Similar functionality is provided with Android Auto, with the Google platform used to interact with the phone, and access apps such as Google Maps. Licenses for Apple CarPlay and Android Auto are still being finalised for official release in the collective Middle East and Africa region, and therefore will be introduced as they become available in market.

To keep the system up to date, periodic over-the-air software updates for SYNC 3 can be downloaded via Wi-Fi, once it is set up on a trusted wireless network.

Cars

Mercedes brings older models to the connected world

The Mercedes Me Adapter is designed to bring older Mercedes Benz models into the connected world, allowing one to keep a close eye on the car via a smartphone. SEAN BACHER installs a unit

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In this day and age, just about any device, from speakers to TVs to alarm systems, can be connected and controlled via a smartphone.

In keeping with this trend, Daimler Chrysler has launched a Mercedes Me Adapter – a system designed to connect your car to your phone.

The Mercedes Me Adapter comprises a hardware and software component. The hardware is an adapter that is no bigger than a match box and plugs into the OBD2 diagnostics socket under the car’s steering wheel column. 

The software component is the Mercedes Me app, which can be downloaded for Android and iOS devices. (See downloading instructions at the end of the review.)

Setting up

Before you can start using the Mercedes Me Adapter, you need to download the app and begin the registration process. This includes setting up an account, inputting the vehicle’s VIN number, the year it was manufactured and the model name – among many other details. This information is sent to Daimler Chrysler. It is advisable to get this done before heading off to Mercedes to have the adapter installed, as it takes quite some time getting all the details in.

The next step is locating your nearest Merc dealer to get the adapter installed. You have to produce the registration papers and a copy of your ID – something Mercedes neglects to mention on its website, or anywhere else, for that matter.

What it does

The Mercedes Me Adapter is designed to show the car’s vital statistics on your mobile device. On the home screen, information like parking time, odometer reading and fuel level is displayed.

Below that is information about your most recent journeys, such as the distance, time taken, departure address and destination address. Your driving style is also indicated in percentage – taking into account acceleration, braking and coasting.

A Start Cockpit button displayed on the home screen includes a range of widgets offering additional information, including where your car is parked – right down to the address – as well as battery voltage, total driving time, distance and driver score since the adapter was installed. A variety of other widgets can be added to the screen, allowing for complete customisation.

Many users have have pointed out that that there is no real point to the adapter. However it does offer benefits. Firstly, your trips can be organised into personal and business categories and then exported into a spreadsheet for tax purposes. Secondly, you can keep a very close eye on your fuel consumption, as it automatically measures how many litres you put in each time you visit the garage and the cost (the cost per litre must be entered manually so it can work out total refuelling costs). This is also quite beneficial in terms of working out how much fuel you go through, without keeping all the pesky slips when it comes to claiming at the end of the month.

Probably the most important benefit is that it monitors the engine, electrical, transmission and gearbox, sending notifications as soon as any faults are detected. A perfect example was encountered on a recent trip I made to Pretoria. Upon arriving, I received a notification that I needed to check my engine, with the Mercedes roadside assist number blinking and ready for me to dial.

The notification did not even show up on the actual fault detection system, except for the faint glow of the orange engine light, which I would never have noticed in the bright light. I immediately took it Mercedes and they diagnosed it as an intermittent thermostat error, which they said is fine for now but that I have to keep an eye on the engine temperature.

Conclusion

The convenience of easily being able to export mileage for tax purposes and refuelling stops as well as being able to locate your car at anytime should be more than enough to qualify it as a pretty useful companion for your car.

Add to this the fact that it is completely free from Mercedes, and that makes it an absolute no-brainer. Should you not like it, simply unplug the adapter and uninstall the app. The only thing lost is half an hour while the Mercedes technician sets it up, ensures it is working and gives you a crash course on how to operate the app.

The adapter will only work in Mercedes Benz models from 2002 onwards. No warranties are lost, as the adapter does not increase the car’s performance and is a genuine Mercedes part.

2017 models and above do not need the adapter as everything is installed when the car is manufactured. All one needs to do is install the app and pair it with the car.

Get the Mercedes me iOS app here

Get the Mercedes Me Android app here

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Cars

LHI is coming to save your car from hazards

Local Hazard Information will give drivers advance warning of potential dangers lurking around the corner

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There are many times when knowing what is around the corner could be useful. But for drivers that knowledge could be critical. Now, thanks to Ford’s new connected car technology, it is also a reality.

Local Hazard Information (LHI) marks a significant step on the journey towards a connected transport infrastructure by helping drivers prepare for and potentially avoid dangers on the road. When drivers ahead encounter sudden tailbacks, accidents or spilled loads, the driver behind – and possibly out of sight – is given advance warning. This could also apply to everything from freak hailstorms, to sudden flooding, or even landslides.

The triggers for the system come from what is happening in the cars ahead. It could be that airbags have been activated, hazard warning lights are flashing, or windscreen wipers are in operation. Previous traffic incident alert systems have relied on drivers to input information in order to generate alerts. LHI works autonomously, without the need for any driver interaction, to generate information and issue warnings.

Hazards are only displayed – via the dashboard display – if the incident is likely to impact on the driver’s journey. LHI is designed to be more beneficial to drivers than hazard information from current radio broadcasting systems, which often deliver notifications not relevant to them.

Already featuring as standard and free of charge for the first year on the new Ford Puma, LHI technology is being rolled out across more than 80 per cent of Ford’s passenger vehicle line-up by the end of this year. Crucially, the benefit will not be limited only to those travelling in Ford vehicles. Information sent can be used to alert drivers of other manufacturers’ vehicles, and vice-versa.

“What makes Local Hazard Information different is that it is the cars that are connected – via the Internet of Things. There is no reliance on third party apps. This is a significant step forward. Warnings are specific, relevant and tailored to try to help improve your specific journey.” Joerg Beyer, executive director, Engineering, Ford of Europe

How it works

Sensors monitor activities including emergency braking, fog lights and traction control to detect adverse weather or road conditions. Data from these activities is then computed to determine the hazard location and whether a traffic incident has occurred.

The vehicle automatically provides updates through a secure connection to “the cloud” using the Ford Pass Connect modem. Ford’s technology partner HERE Technologies operates the central cloud-based platform that collates information from multiple vehicle brands, governed by a business-to-business agreement.

The more cars are connected to the network, the greater the efficiency of the system. When many vehicles generate the same warning, others in the vicinity receive incident information from the cloud via the cellular network, enabling drivers to reduce speed or take appropriate action.

Additional information is sourced from public authority incident databases and traffic reports to provide drivers with further advance warnings including approaching vehicles driving on the wrong side of the carriageway, animals or people in the road ahead, and roadworks.

The on-board modem will be connected at the time of vehicle delivery. Customers may choose to opt in/opt out of certain data sharing.

Local Hazard Information data provided by HERE Technologies.

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