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#feescanfall – if we embrace tech

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The time has come for all parties involved in the #feesmustfall debacle to take a step back, take a deep breath and consider the fact that the answer is staring them right in the face, writes EUGENE BEETGE, MD of Tuit.

I’m not saying that they haven’t considered the role technology-assisted distance education can play in making tertiary education more affordable, but I’ve heard no mention of it in recent reporting on the situation.  The focus is clearly on how Government is expected to subsidise tertiary education and how Universities are going to make a subsidised budget work with no or little tuition income being generated.

I’ve been a technology entrepreneur for many years, with a major focus on technology supported education, and as a spectator to the #feesmustfall situation, I believe it’s time for like-minded individuals and entrepreneurs to say #feescanfall, by shifting the focus from traditional brick and mortar institutions to virtual classrooms, libraries and student-lecturer interactions.

TUIT has been working with various universities, students, lecturers and entrepreneurial suppliers to the education sector for a couple of years, and we have developed, implemented and tested a solution that can play a major role in the reduction of the cost of tertiary education in South Africa.

One of the biggest hurdles I face on a daily basis is convincing the relevant role-players that their biggest assets are not buildings, sports facilities or residences.  Their biggest assets are knowledge, content, lecturers and most importantly its brand!

Through capitalising on the opportunity that is technology-supported education, tertiary institutions can significantly increase their teaching capacity, which increases revenue.  It will also reduce overheads linked to running and maintaining physical campuses.  The equation is simple and the reduction in tuition costs substantial.

So why has this model not been rolled out on a much larger scale?  Mainly due to the natural resistance of an older generation to embrace technology.  Thinking out of the box or being open to the disruptive practices of technology is just too far out of their comfort zone.

Having spent most of 2016 engaging with various universities, colleges and lecturers, as well as presenting many workshops on technology-assisted learning, the overwhelming obstacle remains the traditional doctrine that lecture rooms are the only way to educate.

TUIT has demonstrated that existing educational content can be repurposed and that students can be engaged in an interactive enrolment journey without the dependence on a physical campus.  And this is where technology-supported education would have enabled students who are desperate to complete their academic year, to prepare for their final exams without the threat #feesmustfall is posing.

This is not a “let’s shut down campuses and put all our courses online” solution either.  Universities will still need to maintain its brand and reputation through the quality of the content and the lecturer that presents it.  Student interaction and support will remain key to the success of any model, and campuses will probably continue to operate in a traditional manor on some level for many more years.  But physical campuses are limited in its capacity and is expensive to run.

The concept of disintermediation is a subject very close to my heart, and is reflected in every aspect of our business and the solutions we provide.  In short, it addresses the role of the middleman between the supplier and the consumer.  It is not the replacement of the middleman in the supply chain, but rather the upgrading of the middleman to shorten the supply chain, leading to a more streamlined process and an improved end-user experience.

If universities and even government can envisage the impact of disintermediation brought about by technology, creating a roadmap to affordable tertiary education, should not be such a challenge.  Through digitisation, business automation, location independence and the real-world application of disintermediation, online learning content can be available worldwide, creating student enrolment journeys, lecturer involvement and significant savings for students.

University brand recognition will be key in the future, not geographical placement or infrastructure.  Who will be first to take real steps towards embracing innovation, not just testing the waters with a few short courses, but really putting technology-supported education front and centre in their strategy for the future?

If there are a few trailblazers amongst the powers that be, that is willing to challenge the status quo, #feescanfall!

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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