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F5 project helps business embrace automation

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F5 Networks has announced a project to help businesses and the wider IT industry more effectively embrace automation, unlock new levels of performance and address lingering IT skills gaps.

F5’s global Super-NetOps initiative is an industry first in EMEA. Its ongoing intention is to shake up the network operations (NetOps) community to facilitate stronger collaboration with developers (DevOps) and fuel a shift from manual task-based practices to achieve unprecedented levels of automation, continuous improvement and business return on investment. The goal of the programme is to develop skills necessary to standardise critical application services and provide automated toolchains.

“There is a gap when it comes to work practices and collaboration between NetOps and DevOps teams. We want to inspire a new workforce of Super-NetOps professionals that are able to proactively support enterprise needs for rapid, automated application development and delivery,” said Martin Walshaw, senior systems engineer at F5 Networks.

“Evolving threat landscapes and multi-cloud deployment environments are changing the game. Developers are increasingly demanding application services that deliver performance, scalability and security in a more automated way. The pressure is now on traditional IT teams to enable the orchestration and agility needed to succeed in a digital economy by embracing programmability. F5’s Super-NetOps initiative is all about meeting this challenge head-on.”

F5’s Super-NetOps initiative starts with a free, on-demand e-learning course already trialled with hundreds of F5 customers. The inaugural course covers DevOps methodologies, automation concepts, orchestration, and infrastructure-as-code. It has been specifically structured to break down operational silos and reduce time-to-service from days to minutes – all while ensuring applications meet necessary compliance, policy and performance standards.

In the coming months, F5 will roll out an expanded curriculum, including security-focused automated deployment methodologies for the burgeoning DevSecOps role. Other topics set to feature include application language frameworks and third-party automation toolchain enablement.

“Network operations are more important than ever. Decades of experience deploying, managing, maintaining and securing applications is invaluable. What’s now needed is a way to bridge the divide between traditional, manual IT practices and the rapid, automation-fuelled pace of application development and deployment,” added Walshaw.

“Developers, for the most part, want to access operations services on demand. As a result, network operations professionals urgently need to learn how to define and deliver the services their applications teams need in a service model. This leaves developers free to focus on developing the applications that drive revenue.”

F5’s Super-NetOps initiative comes as the region’s appetite for automation continues to grow.

According to F5’s 2018 State of Application Delivery report (SOAD), three in four (75%) of surveyed EMEA customers declare the use of automation in the operation of IT infrastructure to be “somewhat” or “very” important. The majority (72%) are using automation to realise leaner IT with the goal of reducing OpEx, while nearly half (48%) are looking to scale to meet demand. 6% said they use automation for all production deployments, 49% partially used automation and 28% are running pilot programmes.

Supporting quote

“Automation-focused DevOps is an integral part of modernising network infrastructure, and through a series of F5 integrations with Red Hat Ansible Automation, F5 users can more simply automate and orchestrate their networks. The Super-NetOps programme will help provide F5 customers with the tools they need to get started on their network automation journey.”

Justin Nemmers, General Manager, Ansible, Red Hat

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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