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DevOps: new business wave

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DevOps, a new business approach has proven that it can benefit a company’s product lifecycle, competitive advantage and its ability to meet customer requirements, writes DAVE BLAKEY, CEO at Snapt.

DevOps is a new approach to business that is based on applying Agile and Lean philosophies to operations work. In the past, operations and development engineers worked in separate silos and it was a case of ‘never the twain shall meet’. DevOps has completely changed this idea, creating a situation where the two work closely together throughout the entire service lifecycle, from design through the development process to production support.

In effect, you could say that DevOps simply extends the standard Agile principles beyond the boundaries of the code written by developers, taking it across the entire delivered service instead.

While changing the mindset of how organisations function obviously takes time, the new cultural and professional approach that DevOps demands has already begun to have a significant impact across companies. This could be due to a range of reasons, including creating more stable operating environments, faster delivery of product features or continuous software delivery.

Either way DevOps has proven that it can benefit a company’s product lifecycle, competitive advantage and its ability to rapidly meet customer requirements. With this in mind, let’s look at some of the key DevOps trends that businesses have been adopting this year.

The first trend is the recognition by enterprises that DevOps is not simply a new market, but rather a philosophy and a cultural shift.

Gartner points out that an increasing number of organisations are coming to the realisation that DevOps goes beyond implementation and technology management, to the point where it becomes about people within the business developing a deeper focus on how to effect positive organisational change.

In my opinion the key to benefiting from the emerging DevOps market lies in understanding that it is ultimately about the people who are doing it and the culture that surrounds them, instead of being about the technology or the tools being used.

The second major trend has been an increase in modular approaches to system building and a move away from building monolithic products for customers. The DevOps approach focuses instead on employing small, nimble teams to take care of individual applications.

You could say that the crux of its success lies in breaking activities into bite-sized chunks. Recognition of this fact has led to applications being developed with a modular approach in mind.

A third noticeable trend in 2016 has been the fact that developers have begun taking increased ownership of the entire product lifecycle.

The proliferation of DevOps-ready tools has enabled a surge in adoption, which in turn has led to the logical breaking down of the traditional silos between developers and operations. As the focus becomes increasingly about continuous delivery and improvement, it is leading to greater accountability and ownership from the developer teams to build and run their solutions.

The growing focus on DevOps means that for developers, their job no longer ends once the application is delivered. Instead, they will now be expected to remain a part of the entire lifecycle, while also having complete visibility into its progress.

A fourth trend is that of programmable infrastructure. While automation itself is not a new thing, the ability to provision infrastructure easily and seamlessly, thanks to a DevOps approach, is. This means that teams can develop the software and operate its environment simultaneously, so rather than considering automation after the development is finished, businesses can now prioritise automation and integrate it as part of the initial development phase.

The last key trend is that of reduced deployment time, something that is increasing as more enterprises adopt the DevOps approach. A side-effect of this trend is the fact that systems will also become more risk tolerant, as any changes that are made will be less likely to have a negative impact on the entire system. This means that time to production will be continue to be reduced.

I believe that these trends demonstrate that DevOps is increasingly becoming the de facto standard for how teams operate.

As we head into 2017, I expect we will only see more organisations upending their traditional processes and focusing on the DevOps method instead. In other words, we will see businesses cultivating a culture that unites people, processes, workflows and technologies, in order to bring tangible returns to the business. Inevitably, some businesses will pass on adopting a DevOps methodology, but those that do will be running the risk of serious competitive disadvantage.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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