Innovation in the business, economic and government environments is at a rapid pace, and although many sectors are keeping up with it, the public health sector is lagging, writes VALTER ADAO, Digital Africa leader, Deloitte.
The metabolism of innovation in the current business, economic and government environment, from a delivery perspective, is at a pace never seen before. However, the public health sector has lagged significantly behind. It is not the only sector in this situation.
Large successful global organisations have started to show symptoms of not being able to keep up with the rates of change in technology and the innovations required to remain at the forefront of new developments. Research has shown that fewer than 5 per cent of category leading organisations are ahead of the market and leading their peer group with self-developed innovations. It doesn’t mean that they don’t value innovation, but rather suggests that they have discovered more effective ways to harness the innovation potential of the collective, start-ups and institutions which are smaller, nimble and able to act efficiently in creating and testing value creating innovations.
There are numerous examples of this, from Unilever’s open innovation platforms, in which they work with communities and entrepreneurs to solve their customers and society’s biggest challenges, and GE would partner with Quirky in 2013, and proceeded to give then full access to their patent inventory.
It’s this new type of problem solving and approach to innovation that is separating, leading organisations from followers.
If disruption is the new norm of the 4th industrial revolution, then observing, partnering, enabling and investing is the fast track to successful innovation implementations.
What can ministries of health in Africa learn from this new approach to being on the forefront and implementation of innovation?
Here are a few facts to consider:
- The African continent is not homogenous. As a whole it has registered positive economic growth over the last five years (2012-2016), with the few exceptions being countries that experienced political tensions or were heavily reliant on resources. Rates of growth are also not uniform and range from above 9% for countries such as Ethiopia and Cote d’Ivoire to less than 1% in South Africa. It would suggest that tailor-made, culturally sensitive solutions are required in different regions of the continent to achieve the desired outcomes.
- There is significant urbanisation happening across all major African cities. The population living in urban areas increased from just 28.1% in 1995 to 37.7% in 2015 and is expected to be over 50% by 2030 (which is already case in many of the continents leading economies). This holds several advantages namely:
- Whilst cause and effect cannot be clearly demonstrated there is a clear indication that a higher urbanised population correlates with better economic fundamentals
- A geographically concentrated population allows for improved targeting of healthcare upliftment initiatives and healthcare infrastructure development
- With a newly urbanised populations, targeted healthcare programs have access to parochial knowledge of rural healthcare needs and challenges in concentrated and easily accessible format. This creates an ideal environment for the POCing (proof of concept) of many variations of an initiative before significant investments are made. This will significantly influence the positive healthcare outcomes of investments into this sector
- The diversity of the continent continues if we explore the respective healthcare sectors.
- Significant inroads have been made in reducing instance of communicable disease around the continent – although it remains a significant challenge. Non-communicable disease that is typically related to more “modern” lifestyles is also on the increase. Neglected tropical disease such as Malaria has also remained stubbornly pervasive in West Africa. Adopting regionalised and/or localised strategies for addressing key health concerns is likely to be necessary for improving outcomes in the future.
- Clear differences in the decision and capacity to address key health concerns can also be seen across the African continent. The two largest economies on the continent, South Africa and Nigeria are by far the largest spenders on healthcare with figures of USD 28 billion and USD 18 billion respectively noted in 2015. The East Africa region is however growing fastest of all regions in Sub-Saharan Africa and putting considerable emphasis on healthcare investment.
- In conclusion, we have regions where the spend in healthcare as a percentage of GDP is at the some of the lowest levels seen globally. These regions require basic investment initiatives. However, in regions like Nigeria and South Africa where healthcare is the highest on the continent, healthcare outcome are still poor. This would speak to a need for improved, sophisticated and efficient deployment of healthcare spend, innovations and investments in those regions
- Reversing the later trend and seeking to boost and optimise the efficiency of healthcare spend is critical because of the further economic benefits this will likely yield.
Accepting that the region needs continued attention to address either the lack of investment into healthcare infrastructure and services and to improve healthcare outcomes where the investment is sufficient, would suggest the need for more sophisticated and innovative deployment of healthcare investments and solutions.
Learning from leading organisations that have changed their approach to innovation, perhaps it’s time for ministries of health to capitalise on these wider innovation trends. The deviation from the traditional Public-Private Partnership models is that government would not be the recipient, owner, implementer and perhaps even the investor into these solutions. Government would rather play a leading role in identifying the healthcare challenges to be solved, defining the design constraints within which solutions should be created, monitoring and evaluating the desired outcomes, and reducing restrictive regulations to allow for the rapid and scaled deployment of solutions.
The recipients of these solutions would be citizens; and the ownership and investment into these solutions would in term lie with private/global organisations, NGOs, and entrepreneurs. The concluding hypothesis would be the improved and rapid deployment of such initiatives, which would not only address of the toughest healthcare challenges on the continent with rapid, innovative and self-sustainable solutions, but also contribute towards economic growth, job creation and investment attractiveness of the region.
It is therefore necessary for a design-thinking principles to be implemented in creating newer, future-fit healthcare service models that are suited for the African continent and improve health spending efficiency, along with health access and outcomes for the general population.
Epic Games brings a
Nite-mare to Android
Epic Games’ decision to not publish games through Google Play inadvertently opens a market to Android virus makers, writes BRYAN TURNER.
Epic Games, the creator of Fortnite, decided to take the high road by skipping Google Play’s app distribution market and placing a third-party installer for its games on its website. While this is technically fine, it is not recommended for the average user, because allowing third-party installers on one’s smartphone opens up the possibility of non-signed and malicious software to be run on the smartphone.
In June, malware researchers at ESET warned Android gamers that malicious fake versions of the Fortnite app had been created to steal personal information or damage smartphones. A malware researcher demonstrated how the fake applications works in the Tweet below.
Example how you can get infected by downloading #Fortnite Android app from YouTube video with 130K+ views.
This one send SMS to premium rate number and downloads another fake app. pic.twitter.com/pYj8GZoqoZ
— Lukas Stefanko (@LukasStefanko) June 21, 2018
While the decision to bypass Google Play was a bold move on Epic Games’ part, it has been a long time coming for app developers to move their premium apps off Google’s Play Store. The two major app distributors, Google Play and Apple’s App Store, take a 30% cut of every purchase made through their app distribution platforms.
The App Store is currently the only way to get apps on a non-modified iOS device, which is why Epic Games had no choice for Fortnite to be in the App Store. On the other hand, Android phones can install packages downloaded through the browser, which makes the Play Store almost unnecessary for the gaming company.
The most interesting part of this development is that Google is not the “bad guy” and Epic Games is no saviour to other game developers. Epic Games is a company with a multi-billion dollar valuation and has resources like large-scale servers to distribute and update its games, a big marketing budget to ensure everyone knows how to get its games, and server security to protect against malware.
Resources of this scale allow the game company to turn a cold shoulder to Google’s Play Store distribution and focus on its own, in-house solution.
That said, installing packages without the Google Play Store must be done carefully, and it is essential to do homework on where a package is downloaded. Moreover, when a package is installed outside of the Google Play Store, a security switch to block the installation of third party apps must be turned off. This switch should be turned back on immediately after the third party package is installed.
This complex amount of steps makes it less worthwhile to install third party apps, in favour of rather waiting for them to reach the Play Store.
From a consumer perspective, ESET recommends not installing packages outside of the Google Play Store and to ignore advertisements to download the game from other sources.
How to take on IoT
The Internet of Things (IoT) is coming, whether you like it or not and organisations today will look to platforms and services that help them manage and analyse the streams of data coming from connected devices, says RONALD RAVEL, Director B2B South Africa, Toshiba South Africa.
Today, we are witnessing an explosion in IoT deployments and solutions and are moving towards a world where almost everything you can imagine will be connected. While this opens the door to many possibilities it also comes with its own challenges such as privacy and security.
The Internet has become an integral part of everyday life; it has been a free for all on a daily basis. IoT is a difficult concept for many people to wrap their minds around. Essentially, nearly every business will be affected.
Managing vast quantities of data across increasingly mobile workforces can be tremendously beneficial if done well, but equally can be cumbersome and ineffective if not managed properly. This is why technologies such as mobile edge computing are becoming increasingly popular, helping to increase the prevalence of secure mobile working and data management in the age of IoT.
The evolution of IoT, despite rapid and ongoing technological innovation, is still very much in its fledgling stages. Its potential, though, is demonstrated by the fact that by 2020, Bain anticipates a significant shift in uptake, with roughly 80 per cent of adoptions at that point to have progressed to the stage of either ‘proof of concept’ or extensive implementation. This means that technological innovation in IoT for the enterprise is progressing at a similarly fast rate with many of these solutions being developed with utilities, engineering, manufacturing and logistics companies in mind.
Processing at the edge
For IoT to be adopted at the rate predicted, technology which does not overwhelm current or even legacy systems must be implemented. Mobile edge computing solves this. Such solutions offer processing power at the edge of the network, helping firms with a high proportion of mobile workers to reduce operational strain and latency by processing the most critical data at the edge and close to its originating source. Relevant data can then be sent to the cloud for observation and analysis, thereby reducing the waves of ‘data garbage’ which has to be processed by cloud services.
A logistics manager can feasibly monitor and analyse the efficiency of warehouse operations, for example, with important data calculations carried out in real-time, on location, and key data findings then sent to the cloud for centrally-located data scientists to analyse.
The work of wearables
The potential of IoT means it not only has the scope to change the way people work, but also where they work. While widespread mobile working is a relatively new trend in industries such as banking and professional services, for CIOs in sectors where working on the move is inherent – such as logistics and field maintenance – mobility is high on the agenda.
Wearables – and specifically smart glasses – have started to gain traction within the business world. With mobile edge computing solutions acting as the gateway, smart glasses such as Toshiba’s assisted reality AR 100 viewer solution have been designed to benefit frontline and field-based workers in industries such as utilities, manufacturing and logistics. In the renewable energy sector, for example, a wind turbine engineer conducting repairs may use assisted reality smart glasses to call up the schematics of the turbine to enable a hands-free view of service procedures. This means that when a fault becomes a barrier to repair, the engineer is able to use collaboration software to call for assistance from a remote expert and have additional information sent through, thereby saving time and money by eradicating the need for extra personnel to be sent to the site.
The time is ripe for organisations to look to exploit the age of IoT to improve the productivity and safety of their workers, as well as the end service delivered to customers. In fact, Toshiba’s recent ‘Maximising Mobility’ report found that 49 per cent of organisations believe their sector can benefit from the hands-free functionality of smart glasses, while 47 per cent expect them to deliver improved mobile working and 41 per cent foresee better collaboration and information sharing. Embracing IoT technologies such as mobile edge computing and wearable solutions will be an essential step for many organisations within these verticals as they look to stay on top of 21st century working challenges.